In terms of structure, the hotel is decent. Rooms are okay, the lobby is fine. The reason I gave this hotel two stars is the staff. In my three days in this hotel, every single question I asked was answered with "um I don't know". The staff here knows nothing about recommending anywhere to eat, anything surrounding the hotel, what time the Starbucks LITERALLY next door is open...etc.
I had an issue with my charger, and I'm here on business- I asked if someone from the hotel could possibly buy a charger at the Walmart down the road and I would pay them for it. Now I understand this is going above and beyond but instead of saying " Sorry we cannot" they put the phone and started discussing it and then I heard someone say "just hang up" and then they hung up on me. Seriously??? Not only was I staying there for several nights, I also held conference at the hotel.
I found everyone at the hotel to be extremely unhelpful and knowledgeable. I would never ever stay there again.
- Official Description (provided by the hotel):
- Carriage House Inn now offers complimentary daily hot breakfast buffet, free WIFI and free parking. Outdoor heated pool and hot tub open year round. ... more less
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- Also Known As:
- Carriage House Hotel Calgary
- Carriage Hotel Calgary