If I could rate in the negative I would. An associate of mine and I stayed here one night. The rooms were run down(that's putting it mildly), cable did not work, stains on sheets, floors and walls. The room smelled funky.
In the morning upon checkout we were told to hold on while they checked the room, this was fine by us. They came back and said we smoked in the room based solely off an empty cigarette pack they found in the garbage and we would not be getting our damage deposit back. I informed them that my associate has terrible asthma and there is no way we smoked in the room. They said we were lying and got loud and rude with us to the point we had to call the police on them. When the Police came we were told there is nothing they can do about getting our "damage deposit" back from them we would have to deal with the Howard Johnson company and possibly go through a civil process.
We have contacted the Howard Johnson and not heard back from them at all, they were friendly on the phone but that does not replace our lost money or make up for the terrible room and customer service we received. Avoid this place at all costs there is a Days Inn and a Best Western right down the road they may cost a bit more but WAY better rooms/customer service and they wont steal your money.
Anyone that gives this place 5 stars either sleeps in dirt on a regular basis and this is a step up or they work for the company, bottom line.
- Official Description (provided by the hotel):
- Canadas Best Value Inn Calgary/Chinook Station offers the most value for your money when staying for business, pleasure, or just passing through. We offer clean spacious rooms, free continental breakfast, a guest laundry facility, and free Wi-Fi throughout the property. All guest rooms include mini-fridge, coffeemaker, hairdryer, 32 inch flat panel cable TV, iron, ironing board, desk with lamp, table with chairs, free local calls, a balcony and wake-up service. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (17 and under in parent's room). For your convenience our hotel is a 100 percent smoke-free property. Pets are welcome, restrictions and charges apply. We are centrally located on Macleod Trail SW, and are near local attractions such as Glenbow Museum, Heritage Park Historical Village, and Calgary Zoo. Canadas Best Value Inn Calgary/Chinook Station is your best choice within the largest city in Alberta, Canada. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities or simply passing through on your way to Red Deer or Edmonton. At Canadas Best Value Inn Calgary/Chinook Station our goal is to provide our guests a great experience, not just a place to stay. At Canadas Best Value Inn Calgary/Chinook Station, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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- Also Known As:
- Howard Johnson Express Calgary Hotel Calgary