I stayed at this hotel for 2 days. No heat the first night and bathroom light didn't work the first night. second night had a little heat and the light was not changed. Maybe it was the ballast. Hot water was slow to get hot. No microwaves or refrigerators in rooms. All in all this property is in dire need of amenities and repair. My room had 2" of duct tape around the window seal. The guest service was great! Rooms were clean as well.The employees must put up with a lot of building complaints. Ownership is lucky to have the two people they have working behind the bar. The bartender actually was taking food to the rooms one night and the bartender was doing the work of two people the other night.
As a general manager of a participating brand of Choice, Management & Ownership need to get their act together or they are going to lose good people as well as guests. I would agree that lobby area is attractive with the new furniture, but it is a big let down when you get to your room and it is not functioning properly. I'm sorry but I think no problem as important as heat in the rooms is out of the facilities control! If that had happened in my facility, the proper contacts would have called to fix the problem no matter the time or expense. Excellent guest service is priority #1 and Management should look at better scheduling and ownership should prioritize capital expenditures. You have great employees, give them the help and the tools necessary to do their jobs effectively PLEASE!! This could be one of the best places in town if that happens.
- Official Description (provided by the hotel):
- Offering breathtaking views of the magnificent Canadian Rockies and vibrant downtown, the full-service Clarion Hotel & Conference Centre Calgary Airport is sure to please business and leisure travelers alike. Located less than 10 minutes from the Calgary International Airport (YYC) and the city centre, this Calgary hotel offers easy access to shopping, entertainment, and business districts, as well as local attractions, including Fort Calgary, Telus Spark Science Centre and the Calgary Zoo. Hotel amenities include complimentary, 24-hour airport shuttle service, a pool, whirlpool and fitness room, as well as on-site dining. ... more less
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- Also Known As:
- Radisson Calgary
- Calgary Radisson