Arrived friday night, carried our luggage up to our room. Slept. Headed out the next day to a volleyball tournament my daughter was playing in. While at the tournament, one of the other parents asked if we'd brought our 'valuables' with us. When I asked why, he said, 'look on Trip Advisor, there are several reviews on there that say people are having things stolen from their rooms!'. We had our phones, wallets, ipad with us, so I didn't think much of it. When we got back to the hotel, my wife tried to find her backpack that contained a couple of jackets, her passport and the keys for my truck (which was back home in Saskatchewan). The bag was gone. There's no question that it was there the night before. We reported it to the front desk and the guy basically shrugged his shoulders and asked what I thought he should do about it. It was like talking to a wall. When I escalated the intensity of the conversation, he said he'd make a note of it and pass it along to the manager. He basically argued with me in a tone like this, "Why would we want your stuff? Nobody was in your room. Only housekeeping would go in there and they wouldn't take it.". You've got to be kidding me....On a positive note, the guy my wife has been dealing with after the fact (Lucas) has been very helpful. I don't know at this point if we'll get to a satisfactory solution, but it seems someone is at least listening.
- Official Description (provided by the hotel):
- Offering breathtaking views of the magnificent Canadian Rockies and vibrant downtown, the full-service Clarion Hotel & Conference Centre Calgary Airport is sure to please business and leisure travelers alike. Located less than 10 minutes from the Calgary International Airport (YYC) and the city centre, this Calgary hotel offers easy access to shopping, entertainment, and business districts, as well as local attractions, including Fort Calgary, Telus Spark Science Centre and the Calgary Zoo. Hotel amenities include complimentary, 24-hour airport shuttle service, a pool, whirlpool and fitness room, as well as on-site dining. ... more less
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- Also Known As:
- Radisson Calgary
- Calgary Radisson