I have reviewed this hotel many times! It is dated, and the renos are not much of a renovation. This is a good place to stay if you are trying to save money, and they are usually great for early check-ins which is nice.More
I have reviewed this hotel many times! It is dated, and the renos are not much of a renovation. This is a good place to stay if you are trying to save money, and they are usually great for early check-ins which is nice.MoreShow less
Thank you for your comments. We are very pleased to see that you have been a guest of our property several times although we’re not of the same star rating as some of your past downtown choices. As a mid-tier property, we feel our hotel is competitively priced, often offering an added Stay and Save 20% special, while delivering comfortable and clean accommodations with professional and friendly staff as you should expect no matter the tier of the hotel chosen.
We’re very glad for the occasions we have been able to accommodate your earlier arrivals and late departures and realize when we are able, it helps out our guest(s) a great deal.
Again, thank you for your observations and we hope we can continue to accommodate you on your visits to Calgary.
We stayed here to attend the Calgary Stampede. It was a great location as 8th Ave and surrounding vicinity is where all the action is. We then made the mistake of moving to a hotel that we thought was closer to the Stampede Park. As it turned out, it was a shorter walk from this hotel and close to the LRT for those less inclined to walk. There is a great bar in the hotel as well. It is not cheap - no breakfast and valet parking but the location is great. My advice is to keep watching the site for reservations as the prices really fluctuate. We got the hotel for a lot less closer to the event than long term booking ahead so keep monitoring the reservation site. I found the staff pleasant and the room was nice, bright, clean etc with a great view - you could see the evening fireworks. A great way to get the whole stampede experience as well as enjoy the city center.
A pleasure to read your review and very delighted you found the hotel to your liking. A very busy place during the Calgary Stampede and yes, very true, a last minute special can sometimes be found due to a last minute cancellation(s).
Thank you for choosing the Ramada and we hope to accommodate you again should your travels bring you to Calgary.
Horrible staff service at the front desk - it seems as though everyone was learning on the job. Very impersonal, and everyone was acting as though they were forced to work there. My room had horrible WIFI reception, I was put in a room next to an elevator on an otherwise 'empty' hotel night. I had to call the hotel back 3 times and send 2 emails for a refund that was due to me upon move out. Save yourself the unnecessary headache, and if youre spending the money for the downtown location, spend it elsewhere. Trust me, you'll be glad you did.
Dear Neil P,
Thank you for taking a moment to express your comments. We regret your experience with our usually friendly staff was a poor one and that the first assigned room was beside an elevator, which was not to your liking. On days when availability allows us, we will normally enquire whether a room beside an elevator is preferred and we will gladly allocate a different one if possible. (Accommodations on either side of the guest elevator are larger in size and often requested by guests wishing to minimize their walking.)
Internet connectivity is paramount and we apologize that the wireless service was slowed while you were a guest of the hotel. Please be assured that every measure is being taken to ensure quick and strong connectivity as needed in-room and in all of our public areas.
Without knowing your guest full guest details, we cannot fully address our delay in processing a refund due. The turn-around on business day could be immediate if no 3rd parties are involved.
We value your comments and thank you for choosing Ramada.
Sincere and best regards
This is my 5th stay at this hotel and their book service is great, especially booking manager Mylene Edrozo, she is very helpful and really nice and polite . Clean and nicely appointed rooms at Calgary. Everything is great, except they're in the process for free wifi improvement.
I'll book the hotel again next month.
Dear Li G,
Thank you so very much for choosing the Ramada Hotel and for the positive feedback. Our front office team strives to deliver a great guest experience and it is excellent for them and our managers to learn we are achieving success.
We are pleased to report, the wireless Internet has just recently been upgraded with new hardware. The access points and signal strengths are monitored constantly and we believe the improvement will be noticed on your next return. We appreciate your patience and are grateful that this matter did not deter you from staying at our property.
Thank you and best regards,
The room was big, the bed comfy. The bathroom was clean, the size ok. The balcony was clean and a good size. Was a little pricey for my 2 night stay (compared to other hotels i have used)The staff were helpful and the c train runs right behind the hotel so using the public transport system is quick and easy. Not sure about the area however. Seemed to be a mix of rather run down shops, very close to newer fancier shops. There were lots of people walking around which was good as there were a few people who seemed a little odd. (No offence meant to anyone who lives in the area but one man was walking down the street screaming loudly about god and murder to thin air, then later another kept staring intently and muttering gibberish to himself, as a solo traveller it unsettled me a bit) May have been a one off incident or maybe the area isn't the most desirable (may want to research the area before deciding). Hotel was in easy walking distance to downtown core and the main shopping street, the location good. Liked the hotel and my stay there.
Perfect for our one night stay before heading through the Rockies, good location in the downtown area. Room clean, very quiet, very dark curtains and comfy bed and pillows. Only criticism, bedside table on one side only. Lacks a bit of character but fine if like us you are just looking for a good sleep for a night.