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“Okay hotel. Rooms are old and dingy. Bathroom was horrible...”

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Ramada Plaza Calgary Downtown
Ranked #80 of 110 Hotels in Calgary
Reviewed 5 April 2014

Stayed: April 2014, travelled on business
Review collected in partnership with Ramada
Thank Stephanie Mrs P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Reviewed 24 March 2014

The Ramada downtown is, well downtown; that makes it a very convenient place to stay. If you want a place to stay that's good and the people treat you well and the beds are clean, then this is the place for you. The service is excellent, starting with the staff at the front desk, the parking attendant, room service, and all the back office. You probably won't get a better deal downtown Calgary.

  • Stayed: March 2014, travelled on business
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2  Thank Axehead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

Quick 1 day trip to Calgary with a couple of customers to see a hockey game. This hotel was perfect for what we needed, basically a place to sleep for a few hours. The room was better than I anticipated, clean, comfortable and close to everything. Last year we did this trip and stayed down the street and paid double for a fancier hotel, sure it was a little nicer but we paid double the price.

  • Stayed: March 2014, travelled on business
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1  Thank Canadian Steve-O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

I always said my idea of camping is a ramada with no room service. This one has room service but I'd rather be camping. The room isn't particularly clean (bed and bath are ok but I'm not sure the know how to vacuum or dust). The heat isn't working properly and there is no A/C. Parking is limited and the front desk isn't particularly helpful. Fitness Center is gross. In general great location but tired, old and uncared for hotel. Picked it due to location and price (not cheap). Unfortunately I'm moving on to another Ramada tonight. Let's hope that one is better.

Stayed: March 2014, travelled on business
Thank Japruzze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2014

Drove in with my diesel truck and parked outside of the hotel on the street. Asked the bellboy if I could park my truck in the underground parking at the hotel. HE said of course. I proceded and when I got down to where the parking was the PHILIPINO valet guy said I COULDNT park down here because my truck was a diesel. The other valet guy said it was o-kay. WE proceded to check in and got to our room. MANAGER PHONED RIGHT AWAY AND TOLD ME I have to move my truck because it was against their hotel regulations to have a diesel parked their. HE said their is a sign on the parking entrance. Yes their is a sign but the sign reads no diesel tanks allowed or propane tanks nothing about no diesel trucks allowed. MANAGER would not listen to me or go look at his sign which indicates this. I HAD TO MOVE MY TRUCK TO ACCROSS THE STREET AND PAY $24 for parking. I WASNT IMPRESSED AND TOLD THE MANAGER i would post this on the internet. He didn'T seem to care.
We decided to eat at the hotel and to our surprise the manager covered the cost of our meal.
I THINK the manager was scared and thought by doing this I WOULDNT POST ANYTHING ON THE INTERNET.
We got to our room and our room was very cold and the heat was not working THE floor was also wet where the furnance vent was located.WE phoned the front desk and complained and the maintanaince guy came up and couldnt do anything. I ASKED IF WE COULD HAVE ANOTHER ROOM and he said he would ask the front desk. We got another room but the bellboy never stuck around to help us with our bags just told us to move from our 4th floor room to the 8th floor
THIS room was also cold and quite old
We will never stay here again and do not recommend anybody stay here. The manager and staff do not look after their guests and are very rude.

Room Tip: THIS hotel is run down
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  • Stayed: March 2014, travelled as a couple
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1  Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_YYC, Manager at Ramada Plaza Calgary Downtown, responded to this reviewResponded 7 March 2014

Dear Rick S:
We read with interest your recent account of the experience at our property and understand your immediate inconvenience on learning your diesel vehicle could not be accommodated in our underground valet parking. While our underground parking is a welcome feature for most arriving guests, regrettably our limitations are accepting diesel vehicles and vehicles over 6’4. In such cases we must refer guests to nearby public parking with the offer to rebate your daily amount paid in excess of the $15.00 daily parking fee normally charged by the hotel. Instead, our manager bettered the $9.00 refund by providing a complimentary dinner for your party, a gesture deemed fair under the circumstances. The parking matter aside, we apologize it was necessary for you to move to another room due to maintenance issues and that our staff were not attentive and more helpful – matters since addressed with the related departments. Our property is a very busy one and enjoys repeat visits by a great number of guests, with stays complimented by attentive customer care. We appreciate your comments and hope for an opportunity we can accommodate you again, leaving you with hotel stay memories you are pleased to recall and to share.
Best regards,

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Reviewed 3 March 2014

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Ramada
Thank Steven B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Hotel_Manager_YYC, Manager at Ramada Plaza Calgary Downtown, responded to this reviewResponded 7 March 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 February 2014

I've never stayed at this hotel in the past however had a change in business schedule that had me out in Calgary. It was close to work which was convenient however that is where this hotel stops from it's positives.

My profile for all hotel bookings says as far away from the elevator as possible. I've never had a problem with that request until this time. I couldn't have been any closer if I wanted to. There was some additional "grinding" noise every time someone used the elevator which ended up keeping me awake most of the night. I should have asked to move however was to tired. My first mistake.

The room was your standard room and the bed was comfortable however the nightstand looked to have water damage on it which should have been replaced but apparently it's still good enough.

In the morning I was looking forward to a hot shower to wake me up, but to my surprise it was barley luke warm. In a hotel this size this should not be a problem.

I was looking forward to providing some of my feedback at check out when typically asked "How was your stay?" however I wasn't asked. I was asked "Checking out?" and then given my invoice and that was that. Poor customer service.

I've stayed a lot of hotels of this caliber and for a $200 dollar night this needs to be better... Yes I'm a bit frustrated at my recent stay and I'm sure not all stays are like this but again that's my review and my experience. Be cautious.

Room Tip: Do NOT stay near any of the elevators. Especially room 918 as it's very very loud
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  • Stayed: February 2014, travelled on business
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1  Thank ShaunEdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Calgary Downtown

Address: 708 8 Ave SW, Calgary, Alberta T2P 1H2, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #80 of 110 Hotels in Calgary
Price Range: £59 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Calgary Downtown 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Ramada Hotel Calgary
Ramada Calgary
Calgary Ramada

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