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“Yearly tradition” 5 of 5 bubbles
Review of Sheraton Cavalier Hotel

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Sheraton Cavalier Hotel
Ranked #41 of 109 Hotels in Calgary
Certificate of Excellence
Lethbridge, Canada
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Yearly tradition”
5 of 5 bubbles Reviewed 3 February 2014

Every year we take our adult kids to the Sheraton for a fun weekend. Since what I was looking for was not mentioned on the website I contacted the hotel directly. Through several, very helpful, emails with the reservations manager I booked a family suite and a connecting room. This gave us access to the Club lounge, which is a real treat and well worth the extra money. The family suite was wonderful with a pull out sofa and a separate bedroom with a king size bed. Lots of space.
There is a little (full) fridge in the room and we had to use it for several baby bottles. Once home, I found an extra charge on my bill, so I think once you start moving things in that fridge, it must 'trigger' something, because we never used anything. Not worth the hassle with phoning, since it was a small charge.
This weekend was a mini vacation for us and we will definitely be back next January in those same rooms. Thank you Sheraton Cavalier!

Room Tip: Family suite and connecting room were 416-418,
See more room tips
  • Stayed January 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lamd98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adriana M, Public Relations at Sheraton Cavalier Hotel, responded to this review, 5 February 2014
Thank you for taking the time to share your experience with us. We’re pleased to hear that a member of our management team was able to connect with you in finding suitable accommodations. Each of our newly renovated queen suites are equipped with an adjoining door to an additional room, which make it ideal for families like yours to enjoy! As you mentioned, the Club Lounge does provide great value with its complimentary breakfast and snacks throughout the day. Our mini bar fridges are not equipped with the weight system you are referring to, and it concerns me that you were charged for an item you did not consume. I invite you contact myself directly, and I will look into the matter personally . Thank you for including us in your yearly fun, family tradition and we hope to see you next year!

Adriana
adrianam@sheratoncalgary.ca
Sales & Marketing Coordinator
Sheraton Cavalier Hotel Calgary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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317 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Additional Information about Sheraton Cavalier Hotel

Property: Sheraton Cavalier Hotel
Address: 2620 32 Ave NE, Calgary, Alberta T1Y 6B8, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Luxury Hotel in Calgary
#25 Business Hotel in Calgary
#26 Family Hotel in Calgary
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sheraton Cavalier Hotel 4*
Number of rooms: 305
Official Description (provided by the hotel):
Overlooking downtown Calgary & the Rocky Mountains, the Sheraton Cavalier Calgary Hotel is located in the city's suburban airport business district near local attractions, shopping, and restaurants. ... more   less 
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Also Known As:
Sheraton Calgary
Calgary Sheraton

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