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“Great location and service”

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Kensington Riverside Inn
Ranked #18 of 109 Hotels in Calgary
Certificate of Excellence
Centennial, Colorado
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location and service”
5 of 5 bubbles Reviewed 2 September 2014

We enjoyed our recent visit here, its a little pricier than places up the road but well worth the money. The staff went out of their way to make our stay comfortable and all the amenities were just a cut above.

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Regina224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse_KRI, Manager at Kensington Riverside Inn, responded to this review, 31 October 2014
Thank you for your kind words! Here at the Inn we pride ourselves on the personalized service which sets us apart from the ordinary. We are so glad that you were able to experience this element of the Inn during your visit to Calgary.

Regards,

Mandy Piedimonte
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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356 reviews from our community

Traveller rating
    243
    68
    22
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    2
See reviews for
38
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Kelowna, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 31 August 2014

I regret having given a stellar review of Kensington Riverside Inn. We went back a year ago and found that they had increased the prices considerably. Breakfast was below the normal we had experienced and they had added little nuances of you pay for this now. Have not gone back and will not go back. Too bad because we had enjoyed Kensington immensely until then.

  • Stayed October 2013, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank CaronLorie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarasota
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 28 August 2014

Unfortunately our experience was not similar to those of other reviewers. We chose this hotel for its location and the amenities of a smaller property. We had a second-floor room that was nicely appointed, but soon found the main problems. One side of the bed was badly in need of replacement. Perhaps a circus elephant had already been there. In addition, the hotel is close to Memorial Drive, a major street downtown and the older, double-glazed windows were not adequate to keep out vehicle noise, conversations of people walking by on the sidewalk in the early morning hours, or the noise of car alarms being set (beep, beep).
When I complained about the mattress I was told that they were all the same and no one seemed interested to find out if it was as bad as I had indicated.
The third issue was the restaurant. We had dinner the first night since it was convenient and had one good meal (striped bass) and one terrible meal of halibut that was clearly not fresh and was of poor quality. I grew up in Seattle, so halibut is very familiar to me and this piece did not become "opaque" when cooked but instead stayed translucent. I didn't complain at the time because it was the start of our vacation and I didn't want to play the "debate" game. If the restaurant is high-quality, the chef would never have sent this piece of fish to the table.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PBB743
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 27 August 2014

The friendliest welcome ever, to be met at your car in the underground car park and helped up with your bags and shown the way was over and above excellent service. Nothing whatsoever was too much trouble in the friendliest manner throughout. Rooms are super clean and equipped to the highest standard. Beds are super comfy and a perfect nights sleep. Would highly recommend without hesitation. Shame we could not stop longer …

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse_KRI, Manager at Kensington Riverside Inn, responded to this review, 31 October 2014
Thank you for your kind words regarding our service approach! We pride ourselves on making our customers feel like they are coming home, as opposed to staying in an unfamiliar location. We are also very glad to hear that you were able to have a fantastic sleep and that you would recommend us without hesitation!

Warm regards,

Mandy Piedimonte
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 August 2014

If anyone is looking for a place to stay for a special and romantic occasion, this is the place. The term 'boutique" fits perfectly. There are no crowds, no crying children. It's understated elegance and a perfect place to relax. It's a single-stop, Perfect dining at the Chef's Table and a complimentary breakfast the next morning. Not a continental, but a full breakfast. Parking is secure and convenient underground. Very enjoyable for that special memorable occasion.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank LocalGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse_KRI, Manager at Kensington Riverside Inn, responded to this review, 31 October 2014
We are so glad to hear that the Inn met all of your expectations for a romantic get-a-way! Guest service and satisfaction remain our top priority and we are so glad that you were able to experience this during your stay with us. We take great pride in the experience that we offer our guests and I will be sure to pass along your kind words to all of our staff here at the Inn.


Warm regards,

Mandy Piedimonte
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

After a couple of weeks of exploring the wilderness of Banff, Jasper, and Yoho and staying at more "rustic" accommodations, boy was this a treat. The staff is super friendly and helpful. We arrived a bit before check-in time, and the woman at the front desk ran up to our room to see if it was ready. She ensured that it was. They have a convenient parking garage that you access from the alley in the back. The room was spacious, had a really nice bathroom with a tub and shower, and the bed was super comfortable. There was a variety of pillows in the room so we could pick which one we liked. My favorite thing is that they deliver a tray of coffee or tea and a little snack every morning! I could get used to this. Our room came with a $20 credit per person per night that could be used toward the restaurant for breakfast, dinner, drinks, etc. I liked the neighborhood too--near downtown, but located in the Kensington area with a variety of bars and restaurants.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Erin_Carrying_On
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse_KRI, Manager at Kensington Riverside Inn, responded to this review, 31 October 2014
Thank you so much for your kind words regarding our boutique hotel. We love hearing that after some time “roughing it” in the mountains that our facility and staff were able to provide you with a welcome reprieve from the outdoor lifestyle.

Regards,

Mandy Piedimonte
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nightingale, Alberta, Canada
1 review
5 of 5 bubbles Reviewed 20 August 2014

My husband and I celebrated our 30th anniversary at the Inn and we were not disappointed in anything. The room was beautiful, comfortable and luxurious. Staff treated us with the utmost respect and were so helpful. The food was amazing and the location of the Inn to us was perfect. You could enjoy walking around the neighborhood or down by the river. We had a wonderful experience and thank everyone for everything they did to make our stay special.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barb F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kensington Riverside Inn

Property: Kensington Riverside Inn
Address: 1126 Memorial Drive NW, Calgary, Alberta T2N 3E3, Canada
Region: Canada > Alberta > Calgary > Northwest Calgary
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Calgary
#5 Romantic Hotel in Calgary
#6 Luxury Hotel in Calgary
#31 Family Hotel in Calgary
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kensington Riverside Inn 4*
Number of rooms: 19
Official Description (provided by the hotel):
Kensington Riverside Inn is Calgary's premier luxury boutique Inn located steps from Downtown Calgary along the banks of the picturesque Bow River in Kensington Village. This 19-room boutique inn features upscale accommodations for the discerning traveler, as well as our newest addition, Oxbow, serving unique and seasonal cuisine, letting you appreciate dining as it was meant to be, honestly uncomplicated. Your "Inn" experience will include evening turndown service, morning coffee/tea tray with newspaper, as well as complimentary high-speed wireless internet and bottled water in the guest room. When booking with the Inn directly, guests will receive a $20 per person culinary credit at Oxbow. ... more   less 
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Also Known As:
Kensington Riverside Hotel Calgary

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