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“Great overnight stay!”

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Executive Royal Hotel Calgary
Ranked #49 of 109 Hotels in Calgary
Certificate of Excellence
Reviewed 14 September 2013

Stayed here for one night on Sept 13, 2013. Close the airport, clean comfortable room with no noise even though we were on the main floor. Breakfast buffet was great for $14/head and freshly made omelettes were excellent. Great service at the restaurant too. Highly recommended!

  • Stayed: September 2013
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1  Thank yumzi07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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229 - 235 of 385 reviews

Reviewed 13 September 2013

Free shuttle airport to hotel, but charge going back to airport. Not clearly stated in hotel ad. Front desk could be more welcoming and friendlier. Long walking to arrive at room. Hotel restaurant limited hours and expensive.

  • Stayed: February 2013, travelled with friends
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Thank nortravel2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

We stayed here with our 2 cats... The hotel was clean, bed was okay. Every room is pet-friendly, so if you have allergies, I would pick a different hotel. The brunch buffet is SO GOOD!! There was a wedding there on the weekend, so the staff were super busy, but still managed to stay friendly and courteous. I wish that they had a continental breakfast, but they don't. There is limited vending machines onsite, so be prepared if you need a drink or something to eat while there, it will have to be within the restaurant hours, or you will have to go off-site.

  • Stayed: September 2013, travelled as a couple
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Thank Ilikebighuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

Shuttle from airport easy (the female driver is a hoot!), but it is about 15 minutes (more at rush hour) so would cost a bit by taxi. Easy, friendly check-in. Room is quite basic but has what you need and then some: enough chairs and a desk, working wifi. Noticeably soft sheets. Fluffy pillows (hubby wanted a flatter one but too late to ask). I slept well and that is all I really needed for a stopover.

  • Stayed: August 2013, travelled as a couple
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Thank whirledgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2013

The front desk staff were highly unattending, we requested early check in because we had travelled all night, were told that it wouldn't be possible, which is fair enough but the girl was rude at best, also requested a cot which I was told earlier was a possibility, when checked later if we could get it, the girl was very rude once again. We booked our rooom online through hotline and as a travelling business pair, we were Under the Impression there would be two beds. we were put in a room with one bed and told thats all there was. The room was nice, the cleaning staff very friendly and accommodating, it's a shame though when your initial greeting and experience are so negative. Not all requests can be taken care of but a little caring and understanding goes a long way. We won't be staying here again

  • Stayed: August 2013, travelled on business
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Thank GeoffShannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2013

Had to overnight here as we were catching early morning flight. Very impressed. Staff were very friendly and helpful. The room was adequate. I was very impressed with the beds as they were very comfortable! They also had a great lounge and restaurant, the food was very good. Free breakfast, but we had to leave too early for this. The best thing was free parking whether your there a week or three weeks. That is unheard of in Calgary. Great Job!

  • Stayed: July 2013, travelled with family
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Thank j0sie55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013

I stayed at this hotel only because my choices were limited at the last minute. It was not what I expected from something that has both Executive and Royal in the name. It was neither.
The staff at the front desk was great and very helpful but that's where my compliments end. The carpets in the hall were dirty and unvacuumed and the room was clean but extremely basic and outdated and the internet is awful. There was also pieces of unused furniture left at the end of the hallway which really didn't add to my impression of this property. Again, good at the last minute but if you have time to look for something else....do it.

  • Stayed: August 2013, travelled on business
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Thank ARC1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian S, Guest Relations Manager at Executive Royal Hotel Calgary, responded to this reviewResponded 27 August 2013

Thank you for taking the opportunity to share your experience with our hotel.

I apologize for the condition of the floors upon your arrival and have addressed this with the housekeeping department to ensure that we are taking more care in how the hotel is represented to our guests

As you pointed out there was some unused furniture in the hallways as we have recently been updating furniture in the guest rooms, the excess furniture has been removed from the hallways

We have been addressing some concerns to the internet as there are some soft spots for the wireless throughout the building; we are currently in the process of upgrading our internet speed as well as the accessibility.

I hope to see you back again in the future.

Yours in hospitality,

Brian Smith
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Executive Royal Hotel Calgary

Address: 2828 23 St NE | Corner of Barlow Trail and 27th Ave NE, Calgary, Alberta T2E 8T4, Canada (Formerly Executive Royal Inn North Calgary)
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#39 Business Hotel in Calgary
Price Range: £65 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Executive Royal Hotel Calgary 3*
Number of rooms: 201
Official Description (provided by the hotel):
The luxurious 201-room Executive Royal Inn Hotel & Conference Centre near Calgary’s international airport offers an assortment of hotel accommodation choices to fulfill the needs of the most discerning traveler to Calgary. This Calgary airport hotel is distinctly furnished with non-smoking guest rooms featuring useful hotel amenities that cater to business travelers to Calgary Alberta. ... more   less 
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Also Known As:
Executive Royal Inn North Calgary Hotel Calgary
Executive Royal Hotel North Calgary
Calgary Executive Royal Hotel
Calgary Executive Inn

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