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“Great for a short stay”

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Country Inn & Suites By Carlson, Calgary-Airport, AB
Ranked #17 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed 1 December 2013

We needed somewhere to crash for one night near the airport. This was perfect and the best priced around. Was quick and easy to the airport the next morning and the peak hour traffic was going the other way. The only issue was the pipes in the hotel. It seemed every time someone flushed or showered we heard the gurgling! Not a big issue though.

  • Stayed: November 2013, travelled with family
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Thank baletravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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458 - 464 of 673 reviews

Reviewed 27 November 2013

Nice Hotel.. Landed and my other plane got delayed due to bad weather. So I stayed at this nice Hotel right by the airport.. Nice cozy room, the bed was comfortable, the room was clean. Didn't use the pool or anything in the Hotel, since i checked in late, and had to leave early morning, but i would come again to stay here.

  • Stayed: October 2013, travelled solo
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Thank Cindy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

My family and I stayed here for the extended period of time as we moved to Calgary and tried to find a place to live. Overall, it is a good deal, decent rooms, good breakfast and free parking and wifi. I agree that sometimes some of the staff at the reception gets a bit unwelcoming.
Not all of them though.

  • Stayed: September 2013, travelled with family
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1  Thank Farrukh_fromLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

We stayed at this hotel twice as our mother works within the company. On both occasions, we encountered a very rude desk clerk, Steven Guderjan. He was extremely rude, sarcastic in his comments and just generally unwelcoming. For example, when we checked in on our second visit and asked where the trolley was to load our belongings up to our room, he stated "behind the elevator, right where you found it last time!" We replied, "We stayed on the first floor last time, so we didn't take the elevator, so we wouldn't have known where the trolley was." It is surprising that in a hotel where there are many positions, one would put Steven to deal with clients on a face-to-face basis. Furthermore, we emailed the manager and she did respond and said she had spoken to him. We wanted to take this one step further and share this with Trip Advisor in hopes that people may reconsider their plans to stay here.

On a high note, the morning hostess was super friendly and the hotel generally was clean and the beds were fairly comfortable.

  • Stayed: September 2013, travelled with family
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1  Thank Sasktravelbugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne S, General Manager at Country Inn & Suites By Carlson, Calgary-Airport, AB, responded to this reviewResponded 13 November 2013

Thank you for taking the time to share your feedback on your stay with us in September. Please allow me again to apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service and I am very sorrry to hear that in your case we fell short of this goal.

As I indicated in our previous email communication we do appreicate the feedback as it gives us the opportunity to improve. If you feel you would like to discuss this further please do not hesitate to contact me directly.

Kind Regards,

Leanne Shaw-Brotherston
General Manager

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Reviewed 31 October 2013

We booked a mystery hotel on Expedia.ca. All we knew was it would be a 2.5 star, near the airport with free parking, internet and breakfast. We were lucky and got this hotel. The free breakfast was the best that we ever had at any hotel. The hot items were different each of the three mornings. The breakfast regular items were oatmeal and toppings, waffles, 4 kinds of juice, coffee/tea/hot chocolate and assorted breads and fruits. Rooms were nice and quiet, never heard anyone in other rooms or the hallways. Staff was friendly and very helpful. Enjoyed the free coffee, tea, fruit and cookies in the lobby. A few steps behind the hotel is Chillis. Great food! There is a business centre where we printed our boarded passes for free. Calgary Casino is a 8 minute drive. Definitely would stay here again!

  • Stayed: October 2013, travelled with family
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Thank RhondaOG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne S, General Manager at Country Inn & Suites By Carlson, Calgary-Airport, AB, responded to this reviewResponded 8 November 2013

Thank you for taking the time to post a review following your recent stay at the Country Inn & Suites Calgary-Airport.

We are thrilled to hear that you enjoyed our breakfast and all the touches of home including the fresh baked cookies, fresh coffee and tea and fruit that we have available in our lobby.

Again thank you for your great review and we look forward to seeing you again next time your travels bring you to Calgary!

Kind Regards,

Leanne Shaw-Brotherston
General Manager

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Reviewed 21 October 2013

We landed in Calgary (from Europe) and stayed here with our family of 5 (incl 3 young kids) and have been very pleased by the service. Rooms were good, spacious. Breakfast was ok. Swimming pool a great diversion to relax and fill the time (adjusting to the time zone...). Reception desk was very helpful.
Summary : great hotel if you are spending a few days in Calgary and want to avoid the overpriced city center hotels.

  • Stayed: July 2013, travelled with family
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Thank Fvdp02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne S, General Manager at Country Inn & Suites By Carlson, Calgary-Airport, AB, responded to this reviewResponded 23 October 2013

Thank you for taking the time to post a review on your stay with us this summer.

We are happy to hear that you were able to enjoy time at the hotel upon your arrival from Europe while adjusting to the time zone.

Thank you again for your feedback and we hope to see you again should your travels bring you back to Calgary!

Kind Regards,

Leanne Shaw-Brotherston
General Manager

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Reviewed 20 October 2013

About as good as one can expect from a transit airport hotel: reasonable rate, large quiet room, exceptional complimentary breakfast, good shuttle, friendly and helpful staff. Only negatives are no on-site restaurant/room service (but we rarely eat dinner at a hotel restaurant and the complimentary breakfast is more than satisfying) and difficult-to-find entrance from roadway. We stayed here enroute Yukon to Ontario and immediately booked a room for our return trip. We will return.

  • Stayed: October 2013, travelled as a couple
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Thank woofer2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne S, General Manager at Country Inn & Suites By Carlson, Calgary-Airport, AB, responded to this reviewResponded 23 October 2013

Thank you for taking the time to post a review on your recent stay with us at the Country Inn & Suites By Carlson Calgary-Airport.

We are pleased to hear that you enjoyed your first night with us so much that you booked a room for your return trip right away.

I note that you were disappointed that we did not have on on-site restaurant however I did want to take this opportunity to let you know that the Chili's restaurant right out our back door does provide room service for our guests who would prefer to dine in.

Thank you again for your time and feedback and we look forward to having you as our guests again when your travels bring you back to Calgary!

Kind Regards,

Leanne Shaw-Brotherston
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Calgary-Airport, AB

Address: 2481 39 Ave NE, Calgary, Alberta T2E 8V8, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Calgary
#16 Family Hotel in Calgary
#19 Business Hotel in Calgary
Price Range: £53 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Calgary-Airport, AB 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Calgary Airport
Country Inn & Suites By Carlson, Calgary Airport Hotel Calgary
Country Inn Calgary Airport
Calgary Country Inn

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