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“Very good one night stay”

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Country Inn & Suites By Carlson, Calgary-Airport, AB
Ranked #20 of 109 Hotels in Calgary
Certificate of Excellence
Shaftesbury, United Kingdom
Level Contributor
162 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Very good one night stay”
Reviewed 1 August 2014

We stayed at this hotel because it was near to the airport en route to The Rockies. Everything was to a good standard. Room was big, clean and comfortable. Staff helpful. Not the best location for staying more than one night.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank lesleyhyatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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579 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Sherwood Park
Level Contributor
3 reviews
3 hotel reviews
Reviewed 31 July 2014

Excellent staff, clean rooms, you can't ask for more really. Even for traveling to downtown in the morning, it's just fine as long as you leave by 0700h and take secondary roads as opposed to major roadways to avoid the masses.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Stacey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ponder, Texas
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 July 2014 via mobile

We stayed here for 1 night. It was easy to get here following the GPS directions. The room was big, bathroom was spotless and breakfast was very good. Unfortunately we could not set the temperature in our room, though the fan had settings. We had to leave our window open which resulted in noise from the parking lot waking us up.

Stayed July 2014
Helpful?
Thank rebl32262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
Reviewed 27 July 2014

Staff were very friendly and helpful, accommodations comfortable, clean and conveniently located in a nice quiet area of the city, within walking distances to some good restaurants. The included hot breakfast was good, with adequate seating space to accommodate hotel guests. The hotel decor is getting somewhat 'dated' but appears to be well maintained... definite 'value' for the price.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Gordon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg
Level Contributor
97 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 23 July 2014

We recently stayed at the hotel it was a little hard to get to but was situated close to the airport restaurants and shopping.

We stayed in a suite which was nice since as we had our young son with us. Our biggest complaint was that the carpet in the room was filthy and warn. Each night we we got back to the room after a couple of hours my sons socks were dirty from walking in the carpet. There were also stains in the bedroom.

My wife went down for the breakfast one morning and said it was good and that there was a great assortment of hot and cold food.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank pace34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne S, General Manager at Country Inn & Suites By Carlson, Calgary-Airport, AB, responded to this review, 24 July 2014
Thank you for taking the time to post a review following your recent stay in one of our one bedroom suites.

I am pleased to hear that you enjoyed the additional space of the suite as you were travelling with your young son. I am very sorry to learn however that the carpet in your room was not very clean and have asked out maintenance and housekeeping departments to ensure that any soiled carpets are cleaned promptly as this is not indicative the level of cleanliness that we strive to provide all of our guests.

We are happy to know that you found our staff to be friendly and enjoyed the service you received and hope that we will see you again next time your travels bring you back to Calgary.

Kind Regards,
Leanne Shaw-Brotherston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 July 2014

Comfortable rooms, great free breakfast, good service. The only complaint would be the temperature control in the room sucked, was either too hot or too cold. Also the housekeeper pretty much begged me to leave a tip while I walked down the hallway which was awkward. I would stay here again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelGirlCda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne S, General Manager at Country Inn & Suites By Carlson, Calgary-Airport, AB, responded to this review, 24 July 2014
We appreciate your time in writing a review following your recent stay with us.

I am happy to hear that you found our rooms to be comfortable and enjoyed our breakfast and the overall service provided by our team.

I would like to apologize that you had challenges with regulating the temperature in the room and also that you were asked for a tip by our housekeeper. I can only imagine how awkward that was for you and wish to assure you that this will be addressed with our team as although a small token of appreciation is always welcome they should never either expect or ask for it.

Thank you again for your time and feedback and we do hope to see you again next time you are in Calgary.

Kind Regards,
Leanne Shaw-Brotherston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West US
Level Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 July 2014

We enjoyed 3 nights at this hotel and found it to be update, clean, and had a better than average exercise room for most hotels. I liked the fact that breakfast changed daily and always nice with fresh fruit daily as well. The breakfast room and lobby and public areas really had a comfortable home feeling.
I have stayed at a few other Carlson Country Inn & Suites and this was better than those. I plan to return to the hotel for our next visit so this means that we were pleasantly satisfied. We enjoyed dinner at the Chili's restaurant next door and they were all about service. So give Chili's a visit as well.

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank canoe42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne S, General Manager at Country Inn & Suites By Carlson, Calgary-Airport, AB, responded to this review, 24 July 2014
Thank you for taking the time to post a review following your recent stay with us in Calgary.

We are pleased to hear that you enjoyed both your stay with us and also your dinner at Chili's next door. I have shared your kind words about your dinner experience with the management at Chili's. We are also happy to have Chili's provide room service to our guests.

Again thank you for your kind review and we look forward to welcoming you back next time you are in Calgary.

Kind Regards,
Leanne Shaw-Brotherston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Calgary-Airport, AB

Property: Country Inn & Suites By Carlson, Calgary-Airport, AB
Address: 2481 39 Ave NE, Calgary, Alberta T2E 8V8, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Calgary
#19 Family Hotel in Calgary
#19 Business Hotel in Calgary
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Calgary-Airport, AB 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Calgary Airport
Country Inn & Suites By Carlson, Calgary Airport Hotel Calgary
Country Inn Calgary Airport
Calgary Country Inn

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