We were extremely disappointed with our 3 night stay a couple of weeks ago. Our room wasn't ready when we got up there (dirty towels, a half-empty bottle of pop on the counter, beds not fully made, and there was food on the floor from the previous guests). The girl at the front desk went and got our room ready, but they never did vacuum the room thoroughly, even though we asked several times, as the food remained under the dust ruffle the whole time we were there. We registered for 4 guests and they never provided towels for more than 3. The smell of urine in the corner by the bed was enough to get us to pour coffee grinds over the area as a last resort. We had asked them to deodorize the carpet because of the smell. We even asked for a bottle of Febreeze on the second night, but they were unable to provide us anything to alleviate the smell. Thankfully the new front desk staff on our last day (3 night stay) offered us a new room for the night. Housekeeping even left our door unlatched on our first day there, with our cameras and a laptop in the room. :( The front desk aplogized for that, but I felt they had brushed off all of our complaints. We stayed on the 5th floor and had only one working elevator for the duration of our stay, and the guests across the hall sermed to be guests of a wedding downstairs. They were in and out of their room repeatedly around 2:30am with a distraught baby crying incessantly, and we might as well have had our door wide open for all the soundproofing it provided. Other than a convenient location, I'd be hard pressed to consider staying there again.
- Official Description (provided by the hotel):
- Arrive and unwind: welcome to your home away from home in Calgary, and a better night's sleep. Whether you're traveling on business, with family or for leisure, enjoy all the comforts and convenience you've come to expect from Ramada - plus much more! Located in a quiet urban neighbourhood at Barlow & 32nd Streets, enjoy the best the city has to offer - from dining to nightlife, sports and events and more. Whether it's a couple hours in between meetings or an afternoon of fun with the families, there's something for everyone here. ... more less
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- Also Known As:
- Greenwood Hotel Calgary
- Greenwood Inn Calgary