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Reviewed 3 April 2012

You can always count on the Holiday Inn for a clean and comfortable stay. Linens were clean and room was updated with a large flat screen tv and modern decor. The black-out curtains are greatly appreciated and it wasn't too noisy, considering it is in the middle of downtown Calgary. Shower pressure wasn't the greatest. Continental breakfast was standard.

It is a non-smoking building and someone on our floor was smoking. We notified the front desk and asked to be moved to a different floor, however they denied this request (I believe the front reception staff's words were, "Well, are they smoking in YOUR room?"). I felt it was unprofessional and it was enough to turn me away from this hotel in the future.

However, it is a standard and reliable hotel chain and will certainly do for a short-term stay in Calgary.

(Stayed Feb 2010)

  • Stayed: February 2012, travelled as a couple
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1  Thank Versa6565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Calgary, responded to this reviewResponded 8 May 2012

Versa6565,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is.

Ben J
IHG Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2012

The hotel is in a great location downtown. Rooms very clean and very spacious.
The staff were absolutely wonderful. They were very friendly and made sure that there were no concerns with the room. Sherry Blake, Operations Manager was on site and was very welcoming when we arrived at the hotel. When looking for a place to eat they had some wonderful recommendations and helped to get us accurate yet simple directions to where we wanted to go as we were not familiar with the city. We would definately stay there again, raates were very resonable.

  • Stayed: March 2012, travelled with friends
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1  Thank Ashleigh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2012

We arrived early and they let us check in immediately. Super staff and a very, very clean hotel.

  • Stayed: March 2012, travelled with family
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1  Thank Donald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2012

I stay at this location a lot and always for business. It isn't in the centre of downtown, the building is older and the area isn't paradise. Set your expectations if you choose this hotel.

To a person the staff is top notch, always accommodating and helpful. Because of Priority Club I am often upgraded to the jacuzzi suites. I find the rooms to be well maintained and perfectly suitable for business. Calgary is an expensive city to stay in but this hotel is priced right for its age and location. You also get a decent selection for breakfast, internet (wired or wireless) and parking included.

If you like good service, a functional space and are managing an expense budget then this is a good choice in Calgary. If you want luxury, steps to shopping and room service then look elsewhere.

  • Stayed: February 2012, travelled on business
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1  Thank Allan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2012

Nice Bed (4th floor), clean, nice friendly staff, etc. Prie Ok

Don't stay here on a weekend !!! I am sitting here at 11:45 p.m. and there is a night club next door and poundng base on the whole building. Apparently the club managers and the city people dont care about the by-law, The hotel has tried. So again, great hotel but you better ask them if they resolved this before you try and sleep here on the weekend.

Room Tip: Apparently the street side is quieter. Noise still penetrates over loud tv and forced air heater.
  • Stayed: January 2012, travelled solo
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3  Thank qzwxecrv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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