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“Average Holiday Inn”

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Holiday Inn Express Calgary
Ranked #69 of 110 Hotels in Calgary
Reviewed 26 April 2012

This hotel is in a great location in downtown Calgary. The free fare zone Ctrain along 7th Avenue is just one street over and is very convenient. It is also very walkable to the more happening parts of 8th Avenue where the restaurants and patios are.

The room itself is a fairly standard Holiday Inn room. Service is decent at best. The free breakfast was just ok - Have had better at other Holiday Inn properties.

Staff is not overly friendly but not rude either, so I can live with that. Good budget hotel if you are not looking to stay at the Hyatt or Westin but want to remain downtown.

  • Stayed: September 2011, travelled solo
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1  Thank Worldtraveller3654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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114 - 120 of 168 reviews

Reviewed 14 April 2012

We checked in here just before the Easter weekend. The hotel is very central to downtown. The parking was included, which was nice. The gentlemen at reception (Marty) was very helpful. I am a Priority Club member. We were provided with a generous late checkout (2 pm), bottled water and a snack. After driving for 7 or so hours, it was great to come to this place. The bed was very comfortable. Our room had a balcony, which you don't see too often anymore. I loved that there was a microwave in the room and even some disposable dishes! I have rated the hotel as a 3 only because I think the rates are a little high, and I noticed that the back alley by the parking lot is a little sketchy.

  • Stayed: April 2012, travelled with family
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1  Thank AmandaWild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Calgary, responded to this reviewResponded 24 May 2012

Dear AmandaWild,

Thank you for writing a review about your recent stay with us. We are glad you enjoyed your room accommodations and hope you had a good Easter weekend. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your rate expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,
Jaime W
Case Manager
IHGCare
Reference # 27732229

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2012

You can always count on the Holiday Inn for a clean and comfortable stay. Linens were clean and room was updated with a large flat screen tv and modern decor. The black-out curtains are greatly appreciated and it wasn't too noisy, considering it is in the middle of downtown Calgary. Shower pressure wasn't the greatest. Continental breakfast was standard.

It is a non-smoking building and someone on our floor was smoking. We notified the front desk and asked to be moved to a different floor, however they denied this request (I believe the front reception staff's words were, "Well, are they smoking in YOUR room?"). I felt it was unprofessional and it was enough to turn me away from this hotel in the future.

However, it is a standard and reliable hotel chain and will certainly do for a short-term stay in Calgary.

(Stayed Feb 2010)

  • Stayed: February 2012, travelled as a couple
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1  Thank Versa6565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Calgary, responded to this reviewResponded 8 May 2012

Versa6565,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is.

Ben J
IHG Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2012

The hotel is in a great location downtown. Rooms very clean and very spacious.
The staff were absolutely wonderful. They were very friendly and made sure that there were no concerns with the room. Sherry Blake, Operations Manager was on site and was very welcoming when we arrived at the hotel. When looking for a place to eat they had some wonderful recommendations and helped to get us accurate yet simple directions to where we wanted to go as we were not familiar with the city. We would definately stay there again, raates were very resonable.

  • Stayed: March 2012, travelled with friends
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1  Thank Ashleigh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2012

We arrived early and they let us check in immediately. Super staff and a very, very clean hotel.

  • Stayed: March 2012, travelled with family
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1  Thank tsmlcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2012

I stay at this location a lot and always for business. It isn't in the centre of downtown, the building is older and the area isn't paradise. Set your expectations if you choose this hotel.

To a person the staff is top notch, always accommodating and helpful. Because of Priority Club I am often upgraded to the jacuzzi suites. I find the rooms to be well maintained and perfectly suitable for business. Calgary is an expensive city to stay in but this hotel is priced right for its age and location. You also get a decent selection for breakfast, internet (wired or wireless) and parking included.

If you like good service, a functional space and are managing an expense budget then this is a good choice in Calgary. If you want luxury, steps to shopping and room service then look elsewhere.

  • Stayed: February 2012, travelled on business
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1  Thank Allan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2012

Nice Bed (4th floor), clean, nice friendly staff, etc. Prie Ok

Don't stay here on a weekend !!! I am sitting here at 11:45 p.m. and there is a night club next door and poundng base on the whole building. Apparently the club managers and the city people dont care about the by-law, The hotel has tried. So again, great hotel but you better ask them if they resolved this before you try and sleep here on the weekend.

Room Tip: Apparently the street side is quieter. Noise still penetrates over loud tv and forced air heater.
See more room tips
  • Stayed: January 2012, travelled solo
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3  Thank qzwxecrv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Calgary

Address: 1020 8 Ave SW, Calgary, Alberta T2P 1J2, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #69 of 110 Hotels in Calgary
Price Range: £81 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Calgary 2.5*
Number of rooms: 56
Official Description (provided by the hotel):
Welcome to Holiday Inn Express & Suites Calgary Downtown. We are a newly renovated hotel (complete in Spring 2016). We offer complimentary hot buffet breakfast, parking and WiFi. We offer a variety of rooms including King, King Executive, King Jacuzzi, Two Queen, One Queen Accessible and our large Penthouse located on the 10th floor. We also offer a 24 hour business centre and fitness centre. Our staff work hard to make sure that you are always taken care of and that you feel you are home away from home. We are located just west of the downtown core, close to Stephen Avenue Mall, the CORE shopping complex, trendy 17th avenue district and only one block away from Calgary's Light Rail Transit system (where travelling downtown is complimentary). We are also located very close to many corporate offices as well as many leisure activities. Families love our hotel for the clean, modern atmosphere as well as being so close to many family friendly activities. Don't forget our free hot buffet breakfast! ... more   less 
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Also Known As:
Holiday Inn Express Calgary Hotel Calgary
Holiday Inn Calgary
Calgary Holiday Inn Express

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