We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Extremely Rude Unaccommodating”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Comfort Inn & Suites South
Ranked #77 of 109 Hotels in Calgary
Medicine Hat, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Extremely Rude Unaccommodating”
Reviewed 3 November 2013

Booked a room online paid in advance. Drove 4 hours from out of town to see a hockey game. We had tried to check in 30 min before game . While checking in I realized I didn't have my credit card only Visa debit/Cash. They would not accept a cash deposit or Visa debit and denied our Check in. The online booking agent called the front desk and tried to reason with clerk. When asked to speak with a manager we they were told "He is out of town". They refused my refund and refused my check in !!! Beware when booking here online!! Totally unreasonable staff and extremely rude. Ended up booking at a hotel down the street who was able to check us in and even get us a cab before game time!!

  • Stayed October 2013, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

175 reviews from our community

Traveller rating
    31
    54
    45
    22
    23
See reviews for
57
34
14
45
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2013

Arrived around 10pm to be told they only had smoking rooms as that was what my travel agent had booked. Highly unlikely as it was a business trip and travel agent has my non smoking preference listed. Too late to change hotels due to early meeting in morning at plant nearby. I stayed. Big mistake! Halls were like a construction site with old beds and furniture stacked up, room stank of stale tobacco, Not even an attempt to deodorise the place. rooms grubby and carpets filthy, dust around edges showed place had never been cleaned fully. Noisy aircon with no vent fan option. Bathroom doors had large dents inside and out. All in all a very unpleasant place to stay. We have a lot of work going on nearby over the fall and winter but our teams will NOT be staying here!

Room Tip: Go elsewhere!
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Calgary hotels

Saskatchewan
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2013

We stayed at the Comfort Inn at 4611 MacLeod Trail during our trip to Calgary for medical. I cannot say enough good about Cindy and Albert. Cindy made our reservation and was very kind and professional. Albert was there when we checked in and was extremely kind and definitely met any requests we had and was always willing to help us and went out of his way to make our stay enjoyable. The beds and pillows were extremely comfortable. It was the best sleep we have ever had in a hotel and we don’t sleep well in hotels! Breakfast was very good too. Rooms are pricey, but compared to other hotels in Calgary, this Comfort Inn was very reasonable. We would definitely return in a minute!

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Happyholidays54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 August 2013

I have done A LOT of traveling and stayed at many hotels. This place had the rudest staff I have ever had to deal with. The man working the front desk was unprofessional and treated my husband and I like we were beneath him. While we were checking in, he wasn't listening to what we were saying and was being curt and difficult for no reason. I had such an awful experience with this hotel, I would not stay at another Comfort Inn and Suites anywhere.

  • Stayed August 2013, travelled as a couple
    • Service
Helpful?
4 Thank irenakol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llandudno, United Kingdom
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 August 2013

Stayed 1 night in comfort Inn Calgary after a long flight from the uk . Clean and comfy bed .Slept well . Continental breakfast adequate Location a bit far from central Calgary but ok with car . Calgary well done trying to get back to normal after your devastating floods .

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2013

Hotel staffs are very knowledgeable and helpful. Faizal and Cyndy answered all my questions during their evening shift. Manager Gautam has true managerial quality and represents the choice brand very well. I will definitely stay again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CourtesyHotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2013

The room was dated, but clean enough. The bed was quite comfortable. Those were the only positives I can think of. The front desk staff were consistently rude. While checking in, the girl seemed confused and when I asked her to explain the policies she refused. One morning, I was leaving for work a couple of minutes before the breakfast room opened and I asked for some hot water so I could have tea in my travel mug, I was told I had to wait until at least 6:30 to gain entrance to room so I could get the hot water. It was 6:25 at the time. Lastly, as I was leaving, and needed some information, the clerk told me to wait because he was typing, even though I mentioned I was in a bit of a hurry. Each person I encountered was more rude than the last. I would never stay here again.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SouthBound1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Calgary hotels
Southeast Calgary
Travelodge Calgary South
Travelodge Calgary South
#92 of 109 in Calgary
242 reviews
Show Prices
Show Prices
Show Prices
Days Inn - Calgary South
#87 of 109 in Calgary
758 reviews
Econo Lodge South
#90 of 109 in Calgary
148 reviews
Hotel Blackfoot
#23 of 109 in Calgary
510 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn & Suites South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites South

Property: Comfort Inn & Suites South
Address: 4611 Macleod Trail SW, Calgary, Alberta T2G 0A6, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Southwest Calgary
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #77 of 109 Hotels in Calgary
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn & Suites South 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Comfort Inn & Suites(R) South is located minutes from downtown Calgary and the Pengrowth Saddledome, home of the Calgary Flames hockey team. This Calgary hotel is minutes from the Calgary Exhibition & Stampede grounds, the famous Calgary Tower, the Calgary Zoo and the Calgary TELUS Convention Centre. Guests of this Comfort Inn & Suites hotel will enjoy the indoor heated pool, two-storey water slide, hot tub and fitness room. Corporate travellers will appreciate the business center and meeting rooms that accommodate up to 50 people. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly and Cancelon so you can book your Comfort Inn & Suites South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn & Suites South Hotel Calgary
Comfort Inn And Suites South
Comfort Inn Calgary
Comfort Inn South
Calgary Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing