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“Pretty good hotel” 4 of 5 bubbles
Review of Four Points by Sheraton Calgary West

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Four Points by Sheraton Calgary West
Ranked #51 of 109 Hotels in Calgary
New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Pretty good hotel”
4 of 5 bubbles Reviewed 27 January 2014

Nice and clean hotel. Nice room size. Restaurant was ok. Friendly service as my reservation was screwed up but they fixed it. Great location especially if you are going to the Olympic park. It is close to the highway. Just be careful going up the slope/hill when driving.

  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Minh O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle L, Front Office Manager at Four Points by Sheraton Calgary West, responded to this review, 29 January 2014
Dear Minh O,

Thank you for sharing your experience with us on TripAdvisor. We are delighted to see you enjoyed your stay with us!

We are always looking to provide each and every guest with a fantastic stay. Should you return to the Calgary area, please feel free to reach out to me directly and I will provide you with a great room at a great rate.

Sincerely,

Rachelle La Forge
Front Office Manager
Four Points by Sheraton Calgary West
T: 403-288-4441
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

327 reviews from our community

Traveller rating
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    119
    68
    26
    14
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Regina
Level Contributor
5 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 25 January 2014 via mobile

Very clean, comfortable, friendly and professional. Bed was very comfortable the room was very quiet, I slept like a log. Had my own deck which I thought was a very nice touch. Deck had two chairs and a little table. Room and hotel in general seemed well kept, stylish and new. Very nice for the price. I very much enjoyed my stay there.

Stayed January 2014, travelled solo
Helpful?
Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle L, Front Office Manager at Four Points by Sheraton Calgary West, responded to this review, 7 February 2014
Ian S,

Thank you for the great review! We are delighted to hear you enjoyed your stay with us.

Our goal is to provide all of our guests with a fantastic sleep and a great stay and I am happy to hear you experienced just that.

We hope to welcome you back to our hotel soon for another great stay. Take care and shall see you again!

Best wishes,

Rachelle La Forge
Front Office Manager
Four Points by Sheraton Calgary West
T: 403-288-4441
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 25 January 2014

We booked our vacation on hotwire.com and it was only a three star so we we're a little leery of staying at the hotel. When we arrived in the evening the front desk was very friendly and accommodating. They called our room as soon as we got in to make sure we we're satisfied. the bartending manager Robert was awesome in the restaurant Ric's which is a very nice restaurant or lounge. He is very friendly and uses your name. He remembers your name and order if you visit more than once. He makes everyone feel welcome. Overall this hotel is far more than its 3 star rating from the rooms themselves, which are very stylish and clean. Ours had a balcony facing the ski hill. There are lots of amenities within walking distance such as subway, McDonalds, Starbucks, etc. the front desk does have snacks mid day and evening you can grab and they have the restaurant for great food. One of the best hotels we've stayed at in Calgary and would recommend it to anyone. Especially in a generation where customer service seems to be lost this place really shines.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hunchak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle L, Front Office Manager at Four Points by Sheraton Calgary West, responded to this review, 29 January 2014
Dear Hunchak,

Thank you for taking the time to review our hotel on TripAdvisor!

We are happy to hear you enjoyed your stay during your quick getaway. Although Hotwire has rated us as a 3 star hotel, our AAA rating is in fact 4 stars. We are pleased to see you received the great customer service we strive for and that you were able to enjoy Ric's Lounge and Grill during your stay. I will be sure to pass on your nice comments to Robert as well as the Restaurant Manager, Paul. Again, thank you for passing on such great feedback about the friendliness of our staff!

We hope to welcome you back to our property soon for another great stay. Should you return to the area, please feel free to contact myself directly on your next stay.

Best regards,

Rachelle La Forge
Front Office Manager
Four Points by Sheraton Calgary West
403-288-4441
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alberta
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 23 January 2014

We were here in January for a ringette tournament. We checked in Friday afternoon and checked out 15 hours later. This was not long enough to enjoy all the hotel had to offer. The 2 Queen room was average hotel size with comfortable beds. There was a small balcony and plenty of counter space, as the tv was hanging on the wall. The rooms were equipped with a microwave and a small fridge. My daughter loved the free bottled water! The bathroom had a long counter to lay your stuff on with a level underneath for even more stuff! The storage space in this hotel room was amazing. It would be great for a longer stay! I was pleased to find conditioner in the bathroom as that is not often offered anymore. It also had a small pack with a file, 2 cotton balls, and 2 q-tips- since I had forgotten q-tips I appreciated this! It also had a set of ear plugs- awesome for those who don't sleep well in a hotel. The pool area had some comfortable seating for visiting, but it was quite warm in there. The service was above and beyond expectation. Brad at the front desk was very helpful and accommodating to our group of 33 (12 rooms). In my opinion he went above and beyond his duties. Overall, I appreciated the service and amenities at this hotel. I would definitely stay here again if I was in the area and would recommend it if you were visiting the area. As I mentioned, it would be good for a longer stay as well.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank duchesssunlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heather c, General Manager at Four Points by Sheraton Calgary West, responded to this review, 27 January 2014
Thank you for taking the time to provide such great feedback about our property duchesssunlover!
I will be sure to congratulate Brad for doing what he does best. We look forward to having you with us and hopefully a bit longer of a visit!
Safe Travels,
Heather Craigdallie, General Manager
gm@fourpoints-calgary.ca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saskatoon, Canada
Level Contributor
142 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed 1 January 2014

Very convenient location for a stopover when travelling West. All staff were upbeat and helpful. The room was well appointed and beds are super comfortable. Like the convenient email checkout. Will make this hotel a regular pit stop.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank judyjudyjudy9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle L, Front Office Manager at Four Points by Sheraton Calgary West, responded to this review, 3 January 2014
Judy,

Thank you for sharing your experience with us! I will be sure to pass your words on to all departments.

We delight in providing all of our guests with a fantastic stay and I am happy to hear you will be making this a regular stop.

Wishing you all the best in the new year, from all of us at Four Points Calgary West.

Best regards,

Rachelle La Forge
Front Office Manager
Four Points by Sheraton Calgary West
403-288-4441
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Alberta
Level Contributor
72 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 29 December 2013

I stay at this hotel occasionally for business. It is conveniently located close to highway one west (to banff) and Stoney Trail ( ring road). Have had breakfast from the buffet, was good, average priced. Rooms are nice with small balcony. Email check out is convenient. Free coffee in the lobby, which has several fireplaces and seating areas.

Stayed December 2013, travelled on business
Helpful?
Thank shaqthom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
121 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 26 December 2013

This must be the most expensive 4 points in the chain? Is it worth the money? Perhaps since it is clean, conveniently located for many things and the staff is friendly enough. Only one entrance which is terrible especially when the weather is cold and you are walking across a very windy parking lot

  • Stayed December 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cowboydanno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle L, Front Office Manager at Four Points by Sheraton Calgary West, responded to this review, 27 December 2013
Dear cowboydanno,

Thank you for posting to TripAdvisor! We are happy to hear you enjoyed the facilities, friendly service and our convenient location. We strive to provide a great stay for all of our guests and are pleased to hear about your experience.

Thank you for your feedback regarding our entrance. We have provided one entrance for the safety and security of our guests. This requires anyone entering the building to be greeted by the front desk not only for security purposes but to better help our guests with directions to any one of our facilities in the hotel.

We look forward to welcoming you back to our property in the future! Please feel free to contact myself directly and I will ensure you receive a great rate on your next stay with us.

Best wishes for the new year,

Rachelle La Forge
Front Office Manager
403-288-4441
fdmanager@fourpoints-calgary.ca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Calgary West

Property: Four Points by Sheraton Calgary West
Address: 8220 Bowridge Crescent Northwest, Calgary, Alberta T3B 2V1, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Calgary
#37 Business Hotel in Calgary
Price Range (Based on Average Rates): £
Hotel Class:3 star — Four Points by Sheraton Calgary West 3*
Number of rooms: 63
Official Description (provided by the hotel):
Located across from WinSport Canada Olympic Park, Four Points Calgary West Hotel is near downtown and only 40 minutes from the Canadian Rocky Mountains. We have meeting space, a spa, and a restaurant. ... more   less 
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Also Known As:
Four Points By Sheraton Calgary West Hotel Calgary
4 Points By Sheraton Calgary West
Four Points Calgary West
Sheraton Calgary
Calgary Sheraton
Calgary Four Points

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