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“First Class Hotel in Downtown Calgary”

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Hyatt Regency Calgary
Ranked #14 of 109 Hotels in Calgary
Certificate of Excellence
Regina, Canada
Level Contributor
234 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“First Class Hotel in Downtown Calgary”
Reviewed 11 January 2014

Comfortable beds, quiet room, spacious room - a very pleasant experience. I ended up getting a corner room which, while it had a bit of an odd layout, was very nice. I like thinks cool and dark when I sleep and this room was pretty good. Good blackout curtains, not a whole lot of annoying lights from fridges or smoke alarms to light up the room and you could dim the clock. HVAC worked very well too.

Check and and check out were very fast. I tried using the internet check in but it wasn't working, though. When I was checking out someone in the short line ahead of me was taking their time and the clerk immediately got another clerk to come and help the rest of us.

Wasn't able to try the food in the hotel except for a snack from the Bakery in the lobby, which was fine and very reasonably priced.

My only minor annoyance was that there was a wine glass in the hall by the door of the next room and it sat there the entire two days I was there.

Convenient downtown location and the doormen were very helpful in checking luggage, getting taxis etc.

Would certainly stay here again.

Room Tip: The corner rooms are very nice - odd configuration but spacious.
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  • Stayed January 2014, travelled on business
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Helpful?
Thank SaskWolfhoun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (188)
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English first
Brisbane, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 January 2014

In Dec 2013 I took my 82 year old Mum to Canada for her first white Christmas. We chose the Hyatt Regency through a mystery booking. We could not have chosen better. The room was lovely with a clear view of the city. It was well appointed with plenty of room for our 3 night stay. It is situated very close to the walking mall where you can enter through one of the department stores and walk internally thorugh they buildings. The Calgary tower is a very short walk from the Regency also. The level of customer service is second to none. Both concierge, Paul and Jeffery could not do enough for us, arranging wheel chairs and our transport to some very hard to get to places. As it was Christmas we had trouble getting to Fernie but the boys did not give up until they had made our arrangements. Jeffrey was especially determined to make our travels successful and I can not say how appreciative we both were for his non stop support. This was truly a wonderful experience.

Room Tip: Ask for a room overlooking the city and if travelling with an elderly person, arrange a room close t...
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  • Stayed December 2013, travelled with family
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Thank CarmelD2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
138 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 10 January 2014

This hotel is centrally located in downtown Calgary and has everything within walking distance! We arrived at midday and the front desk staff were so nice and were able to accommodate us with an early check in.

The hotel has two great restaurants - Catch & The Oyster Bar & Thomson's - both which serve sustainable seafood and are some of the afterwork hotspots.

The rooms (and bathrooms!) are quite large and very clean. The beds are so comfortable that you don't want to leave! The Regency Club is also excellent to be a part of as they serve delicious cookies throughout the day! I did not use the spa/pool, but it looked very inviting.

  • Stayed September 2013, travelled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank GillyTravelBug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 January 2014

Room was a little small but bed was great, super clean (we had the special air purified room), and the bathroom was huge!

We had a room at the end of the hotel furthest away from the c-train so we were in a quieter area.

Check-in was easy, front desk clerk was SUPER friendly. Concierge was really friendly and helpful with parking and luggage upon check-in and also when we asked for directions and gave us some tips about riding the c-train. Conveniently, there is a c-train stop right outside the hotel! So that was great. We took the train back around ten pm and it was a little sketchy outside...there seemed to be a lot of closed and/or abandoned businesses on the street behind the hotel.

Downside was parking (non-valet) was 25 bucks...pretty crazy.

There is also a great restaurant attached to the hotel - great because when we stayed it was like -35 outside and we didn't feel like walking anywhere. There was also an elevator to the underground parking.

Room Tip: Rooms furthest from the c-train are quieter.
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  • Stayed December 2013, travelled with family
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Helpful?
Thank TravelingT137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
69 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 6 January 2014

This was our second visit to the Hyatt in Calgary and it was enjoyable once again. We got an amazing deal through Priceline. Spacious rooms and bathrooms, everything in great shape and we really like the little bar downstairs with the fireplaces. Staff is always very nice. Free and easy to access wifi is a definite bonus. My only complaint is the $25/day charge for parking, but that's standard in cowtown, unfortunately.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank starkerama08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 January 2014

Do alot of business in Calgary. We always stay at this hotel. Pool is great. Regency club is fantastic. Front desk staff are top notch. I always feel safe and secure. Parking is always a problem but I valet so no worries. Hotels are amazing...Catch, Thomsons, and there is a bar/grill too. I recommend this place highly

Room Tip: go Regency Club...breakfast is always amazing.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MountainMan31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, BC
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 30 December 2013 via mobile

Overall great hotel:

-Excellent location right downtown and next to the C-train

-Friendly and helpful staff

-excellent room amenities (good toiletries, in-room safe, minibar, iPhone dock on clock radio)

-Room service was excellent (had steak bites and grown-up sundae)

-Fitness facilities are better than most hotels (good weight sets, 10 cardio machines with TV, etc)

-the only thing I didn't like was they don't use a fitted sheet on the mattress; they use a flat sheet and it barely reaches the end of the bed (the end of the mattress is uncovered). Thus, if you move much the sheet rides up and your feet touch the mattress. It's uncomfortable and annoying and it was like this a year ago when we stayed here. No excuse for this; it's easy to get right.

Overall an excellent hotel. I would recommend you stay on weekends and holidays when the rates are more accessible to leisure travellers. During the week it's quite pricey. We got Christmas holidays for $83-95/night on Priceline. Rack rate during business weeks can be $300 plus.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Adam_5703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Calgary

Property: Hyatt Regency Calgary
Address: Hyatt Regency Calgary 700 Centre St SE, Calgary, Alberta T2G 5P6, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Calgary
#5 Luxury Hotel in Calgary
#8 Romantic Hotel in Calgary
#8 Business Hotel in Calgary
#9 Family Hotel in Calgary
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency Calgary 4*
Number of rooms: 355
Official Description (provided by the hotel):
Hyatt Regency Calgary offers world-class service, elegant surroundings and unsurpassed modern convenience. At the corner of Stephen Avenue Walk, a popular pedestrian street filled with restaurants, pubs, shops, theatre and entertainment venues, we are also connected to the Convention Centre. Nestled in one of the city's historic sandstone buildings, the hotel showcases the region's heritage, while embracing a contemporary, western feel that embraces Calgary's cosmopolitan personality. Not only is Hyatt Regency Calgary structurally stunning, it also captures the spirit of the surrounding landscapes with +500 collections of original western paintings and sculptures created by local artists. ... more   less 
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Also Known As:
Hyatt Regency Calgary Hotel Calgary
Hyatt Calgary
Calgary Hyatt Regency

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