We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Arrogance Staff” 2 of 5 bubbles
Review of Hyatt Regency Calgary

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hyatt Regency Calgary
Ranked #13 of 109 Hotels in Calgary
Certificate of Excellence
Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Arrogance Staff”
2 of 5 bubbles Reviewed 7 July 2009

I`ve been there with my wife,and the staff at reception was very unpolite with us and the team worker.....
I asked to speak with a manager and they refused,because my wife she was pregnant at the time i din`t want more stress for her,so we went to sleep.
The following day i asked about this girl and everybody they refused to tell me the name of the girl,because i wanted making a complaint,and the only thinks they told me that she was from Czech Republic,so i sent a letter to the Hyatt managment,but i am still waitin for response

  • Stayed February 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank marksmith400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,346 reviews from our community

Traveller rating
    744
    414
    131
    41
    16
See reviews for
228
319
63
574
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (184)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Maine
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed 22 June 2009

The Calgary Hyatt Regency offers a wonderful downtown location that is a quick walk to all the sites and shopping one would want to see in Calgary. It is a two blocks to the Calgary Tower or Glenbow Museum, and is right on the Stephen's Avenue Mall. It is also only a short distance to Chinatown or Princess Island Park. If you need to go further you are only one block from public transportation. The service is top notch with facilities to match. It is everything to be expected from a premium, high caliber, and first class hotel.

  • Stayed May 2009, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Maineguy0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, NY
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 21 May 2009

The staff was extremely accommodating from the minute we arrived to check-in. Our room was ready on time, and although they did not have the room we had requested, they were quick to upgrade us to a room on one of their club floors. The gym and swimming pool area was still in its new condition - it was clean and well maintained. The location was ideal as well - one block away from Calgary Tower, an entrance right on Stephen Ave for shopping, and right near a CTrain stop which made getting around downtown so easy. I would definitely recommend this hotel to anyone going to Calgary!

  • Stayed May 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JL818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 18 May 2009

We travelled with our 18 month old toddler to the Regency Hyatt Calgary in early May 2009. My wife was having her conference in the hotel, so we were given a room on their 18th Floor, which is their Regency Hyatt Club floor. We were given access to their lounge room, which included:

1) Computer with high-speed internet and printer
2) Long distance phone calls
3) Breakfast
4) Evening appetizers & alcohol
5) A big screen TV
6) Non-alcoholic beverages

Yeah, it was really nice lounge room. I was impressed. I am a SPG member but Sheraton or Westin does not have any lounge that offers that level of amenities.

Their 18th floor also includes a swimming pool, hot tub, sauna and fitness room. It was really nice to be in a hot tub over looking Calgary.

The hotel itself is conveniently located close to many attractions, including Calgary Tower, Chinatown, Eaton Centre/ TD Square, Scotia Centre etc.

The room that we received was in the corner, so it was probably slightly larger to help accomodate the crib for our toddler. The hotel offered to provide us with a portable fridge to store our baby food/ milk. That was a very nice touch.

The front desk made a mistake in giving us a room that was not cleaned yet. When they found out that mistake, they were extremely apologetic and offered us access to the lounge on the 18th floor. We had some snack and drinks while they cleaned the room. We were impressed with their level of customer service.

Overall, I was impressed with the hotel's location, services and stay. It is a little pricey but given what they offer, it is understandable.

  • Stayed May 2009, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TheTruth1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrace
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 1 May 2009

- Do not make any long phone calls from room - you pick up the phone $14.00 - then outrageous charges if call is competed
- Internet access for those traveling without computers $4.00 for 15 minutes
- No fitted bottom sheets on the beds

  • Stayed April 2009, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank east635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aberdeen
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 April 2009

this is one of the awesome hotels i have stayed in.

everything about the hotel was perfect.

food in this hotel was out of this world and would recomend the steak in the hotel.

it is well linked to other shopping areas and ideal location in down town with rail station nearby

would recomend everyone to enjoy this luxury

  • Liked — food
  • Stayed September 2008, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank anupammahendru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntsville, AL
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 April 2009

Stayed a couple of nights and enjoyed ourselves very much. Location was perfect. Staff was on the ball. Price was good (except for having to pay for parking). Rooms were very, very nice.

  • Stayed April 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chaos2Night
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Calgary hotels
The Fairmont Palliser
#20 of 109 in Calgary
4.0 of 5 bubbles 2,038 reviews
Hotel Le Germain Calgary
#10 of 109 in Calgary
4.5 of 5 bubbles 809 reviews
Show Prices
Show Prices
Show Prices
The Westin Calgary
#25 of 109 in Calgary
4.0 of 5 bubbles 1,338 reviews
Beltline
Hotel Elan
Hotel Elan
#2 of 109 in Calgary
4.5 of 5 bubbles 559 reviews
Show Prices
Show Prices
Show Prices

Been to Hyatt Regency Calgary? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Calgary

Property: Hyatt Regency Calgary
Address: Hyatt Regency Calgary 700 Centre St SE, Calgary, Alberta T2G 5P6, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Calgary
#4 Luxury Hotel in Calgary
#8 Romantic Hotel in Calgary
#8 Business Hotel in Calgary
#9 Family Hotel in Calgary
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency Calgary 4*
Number of rooms: 355
Official Description (provided by the hotel):
Hyatt Regency Calgary offers world-class service, elegant surroundings and unsurpassed modern convenience. At the corner of Stephen Avenue Walk, a popular pedestrian street filled with restaurants, pubs, shops, theatre and entertainment venues, we are also connected to the Convention Centre. Nestled in one of the city's historic sandstone buildings, the hotel showcases the region's heritage, while embracing a contemporary, western feel that embraces Calgary's cosmopolitan personality. Not only is Hyatt Regency Calgary structurally stunning, it also captures the spirit of the surrounding landscapes with +500 collections of original western paintings and sculptures created by local artists. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Hyatt Hotels Corporation, Southall Travel, Hotels.com, Agoda and Booking.com so you can book your Hyatt Regency Calgary reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Calgary Hotel Calgary
Hyatt Calgary
Calgary Hyatt Regency

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing