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“Convenient, luxurious, downtown - expensive!”

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The Fairmont Palliser
Ranked #24 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed 11 August 2012

OK you are going to pay for convenient, luxurious and downtown - plus it's a Fairmont - need I say more? But even so, it is a cut above most other luxury hotels - the rooms are sooooo large and luxurious, the lobby itself is huge and well-appointed, makes Toronto's Royal York look shabby by comparison! The staff are very gracious, solicitous without being pushy. And you really have to try out the health club and swimming pool - feels like you are transported back to a private Roman or Greek villa - the spa and health club are very luxurious, just like the rest of the hotel. Food and drinks of course are expensive, but again very gracious and well-prepared. If you are celebrating an occasion, this would be the one to choose!

Room Tip: Ask for a higher floor to be away from the downtown street sounds
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  • Stayed: July 2012, travelled with family
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1  Thank sistersofhope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFairmontPalliser, General Manager at The Fairmont Palliser, responded to this reviewResponded 13 August 2012

Thank you for taking the time to complete such an extensive and detailed review of your recent visit to The Fairmont Palliser. We truly appreciate your wonderful feedback and are delighted to hear that you had such a memorable and rest-filled stay. We look forward to welcoming you back again in the near future.

Best Regards,

Dan McGowan
General Manager

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2,021 - 2,027 of 2,466 reviews

Reviewed 10 August 2012

Beautiful lobby, but my room and my friends room was large but hot and damp. Really not what I expect from a Fairmont. Location is excellent as most of downtown as super convenient. Had breakfast in the Oak Room and it was pretty good. Wait staff was not super, but they go me my coffee in a fairly timely fashion.........oh....BTW.....the coffee is really good!
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  • Stayed: August 2012, travelled on business
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1  Thank bestiswest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2012

From the minute we arrived to the minute we left, our "staycation" at The Fairmont Palliser Hotel couldn't have been better! The level of service was simply outstanding from Sarah at the front desk at check-in time, to Adina and Tina in the Oak Room and finally to Leah in the Rimrock Restaurant. The service was excellent. It was consistent, friendly, personable, and professional.
As a resident of Calgary I look forward to taking advantage of all the Palliser has to offer, including afternoon tea and live jazz in the Oak Room.
If you're looking for a place with the perfect location, and fantastic, consistent Fairmont service, the Palliser is the place for you!

Lisa and Michael

  • Stayed: August 2012, travelled as a couple
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2  Thank LisaMarieV66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFairmontPalliser, Director of Operations at The Fairmont Palliser, responded to this reviewResponded 13 August 2012

Thank you so much for your wonderful review. We are delighted to have been able to welcome you for your recent staycation and for Afternoon Tea and Live Jazz in the Oak Room in the past. We sincerely appreciate your kind accolades and will be sure to pass your comments on to our team. We look forward to welcoming you back again very soon.

Kind Regards,

Jon Mathews
Director of Operations

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Reviewed 8 August 2012

The building is magnificent, but some of the rooms are small and dated. Coworkers have stayed here and raved about the elegance of the rooms, but mine was quite small and a bit dated, though everything was in good working order. Staff are friendly and helpful. Food in the Oak Room was underwhelming, but the surroundings were fantastic. The location in downtown Calgary is excellent.

I'll try staying there again, but I'll make sure I request one of the nicer rooms.

Stayed: August 2012, travelled on business
1  Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFairmontPalliser, General Manager at The Fairmont Palliser, responded to this reviewResponded 13 August 2012

We sincerely appreciate you taking the time to post a review on TripAdvisor. We are pleased to hear that you found our colleagues to be friendly and helpful and that you enjoyed the surroundings and location of our property. We do however regret to learn that you found the food in the Oak Room to be underwhelming and your guest room to be less than sensational. We look forward to the opportunity of welcoming you back, in hopes of restoring your confidence in us.

Sincerely,

Dan McGowan
General Manager

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Reviewed 6 August 2012

A fine historic looking building right next to the Calgary Tower. A large hotel, with very stately and impressive interior, rooms fitted with everything you need. We were booked into this hotel as part of the Rocky Mountain Gold package. Standards of service were very high: we were met on arrival, baggage dealt with efficiently. We were advised to join the President's Club, which does not cost anything, and gives you free wifi and various other benefits. The only thing to remember about this hotel is that it is very large, with weddings and other functions going on, but in our case that did not affect our enjoyment and the hotel is very central to the city centre.

There is a swimming pool and spa in the building, with large hot tub and steam room. A great facility: my only criticism was the changing rooms, which had no seating and I could not find out how to lock things away.

  • Stayed: August 2012, travelled as a couple
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3  Thank AlbertSolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFairmontPalliser, General Manager at The Fairmont Palliser, responded to this reviewResponded 13 August 2012

We appreciate your kind feedback and for choosing to stay at Calgary’s landmark hotel during your recent visit to the city. We are delighted that you found our historic property to be stately and are proud to welcome you as a Fairmont President’s Club Member. We are delighted that you had the opportunity to enjoy our Boulevard-level swimming pool and spa area. We thank you for your comments on our guest locker rooms and apologize for any inconvenience that you may have encountered. We look forward to welcoming you back again very soon.

Sincerely,

Dan McGowan
General Manager

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Reviewed 5 August 2012

We stayed at this hotel during the Stampede and it was chosen for us by a tour company. The hotel did try to help us find out what we needed to do for the Scenic company's "Calgary Stampede tour", which we had booked. Scenic did not leave any information with the hotel regarding our tour, and we werent told that the tour was "self guided".

Hotel staff were friendly and helpful. Rooms were clean and tidy. Buffet breakfast was okay, and most hot meals were made fresh.

Location of the hotel was good, as it was only a 20min walk to the Stampede grounds and a block away the cafe/shop strip.

  • Stayed: July 2012, travelled with friends
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1  Thank WorldTravellervm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFairmontPalliser, General Manager at The Fairmont Palliser, responded to this reviewResponded 7 August 2012

Thank you for taking the time to post a review of your Stampede visit on TripAdvisor. We are pleased to hear that our colleagues were able to assist you with your tour details and that you enjoyed our city-centre location. We look forward to the opportunity of welcoming you back to The Fairmont Palliser again soon.

Sincerely,

Dan McGowan
General Manager

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Reviewed 5 August 2012

My husband and I stayed at the Palliser, in room 547, on Aug. 3rd 2012, for $169. We couldn't be happier with the quality of the room, the fantastic staff, and the hotel amenities. We left relaxed and rejuvenated after being pampered at the Palliser. The hotel is classy, beautiful and full of history. The room was spacious, very clean, beautifully decorated, and most importantly - extremely comfortable. The bed was the best hotel bed I've ever slept in. The room came stocked with specialty coffees & teas, real milk (for the coffee & tea) in the fridge, and a full mini-bar (at a price, of course. There were bathrobes for our use, and an ipod docking station in the room.
Our room was an adjoining room but we never heard our neighbor through the door. Though we saw people in the hallways we never heard any when we were in our room. It was well sound-proofed, unlike some hotels.
We were impressed with that staff's service as well. Everyone we came in contact with was friendly and competent. The woman who checked us in asked what brought us to the hotel. We told her it was our anniversary & she wished us well. Later, when we arrived back to our room after dinner we found that she had sent very yummy chocolate and chocolate covered strawberries to our room for us.
We loved the pool and hot tub as well. It was very relaxing, unlike a lot of hotels. It is deemed a "quiet, relaxing area". So although kids are welcome to use the pool, running around, screaming, and splashing are frowned upon. Relaxing music is piped into the pool room and the lights & decor promote relaxation.
We will definitely be back!

  • Stayed: August 2012, travelled as a couple
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2  Thank kmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFairmontPalliser, General Manager at The Fairmont Palliser, responded to this reviewResponded 7 August 2012

What a wonderful review! Thank you for choosing to stay at The Fairmont Palliser during your recent visit to Calgary. We are delighted to hear that you left our hotel feeling refreshed and rejuvenated, and that you so thoroughly enjoyed every aspect of your stay. We are thrilled to hear that you had such a memorable anniversary and we thank you for choosing to spend it at Calgary’s landmark hotel. We look forward to your return.

Sincerely,

Dan McGowan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Fairmont Palliser

Address: 133 9 Ave SW, Calgary, Alberta T2P 2M3, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Calgary
#9 Business Hotel in Calgary
#9 Luxury Hotel in Calgary
#9 Romantic Hotel in Calgary
#11 Family Hotel in Calgary
Price Range: £86 - £253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Palliser 4*
Number of rooms: 407
Official Description (provided by the hotel):
Since 1914, The Fairmont Palliser has been the city's premier address, the cornerstone of Calgary's hospitality industry and a landmark building that is rich in history and architecture. Set in the heart of the city, The Fairmont Palliser is a historical landmark offering distinctive accommodation in elegant surroundings. Recent renovations include five floors of guest rooms and the expansion of Fairmont Gold. A brand new Fairmont Gold Lounge, Concierge and Check-in area can be found on the Penthouse Level. ... more   less 
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Also Known As:
The Fairmont Palliser Hotel Calgary
Fairmont Hotel Calgary
Fairmont Hotel Palliser
Fairmont Calgary
Calgary Fairmont

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