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“Bad Beds and No TV in Dark!”

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Super 8 Calgary Shawnessy Area
Ranked #73 of 109 Hotels in Calgary
GreenLeadersBronze level
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429 reviews from our community

Traveller rating
    90
    136
    103
    52
    48
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189
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84
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Any
English first
Lethbridge, Canada
1 review
Reviewed 17 August 2013

I wasn't going to leave a review but thought I had to share my experience.

I'm part of a larger group that attends Spruce Meadows each year. For the past several years we've always stayed at the Super 8 because of price, friendly staff and location. This past visit in June was, too say the least, disturbing. We witnessed management yelling, literally, at staff in the hallways and treating customers with little to no respect. Also in this last visit we noticed the rooms were not very clean and the complimentary breakfast is no where near where other Super 8s are. As a result our group, and many other Spruce Meadow groups, are moving our business elsewhere next year. It's unfortunate but with the attitudes of management lately, it seems very necessary.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carla V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica S, General Manager at Super 8 Calgary Shawnessy Area, responded to this review, 26 August 2013
Thank you for letting us know about your recent stay. We have researched our records and we do not have your name ,Carla, registered during the month of June as well as we were unaware of any issues as we dont have any record of it being brought up here at the property

I have tried to email you throught TRIP advisor to get more information, but you have not responded back

We take our comments very seriously and want to have every chance to improve

Thank you again and I look forward to you contacting me directly to follow up on the comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Alberta, Canada
Level 5 Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 August 2013

We live in Calgary but we were attending a wedding reception in DeWinton (Just south of the city). Thought it might be easier to just to stay the night rather than find our way home to north Calgary. The room was mediocre at best. We discovered though there was an air conditioning unit the controls were deactivated. It was stiflingly hot. We actually ended up sleeping in separate beds just to keep cool. We asked about a late check out and informed That one wasn't available. Or it was $69 immediately after 11. On a Monday morning I can hardly see why.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica S, General Manager at Super 8 Calgary Shawnessy Area, responded to this review, 13 August 2013
Thank you for letting us know about your stay. I have asked maintenance to research your concerns regarding your air conditioner

Thank you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Calgary Shawnessy Area

Property: Super 8 Calgary Shawnessy Area
Address: 60 Shawville Rd SE, Calgary, Alberta T2Y 3S6, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Southwest Calgary
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Calgary
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Calgary Shawnessy Area 2*
Number of rooms: 85
Official Description (provided by the hotel):
The Super 8 Motel - Shawnessy has an exceptional reputation of excellent service and comfortable, and clean rooms, which has earned us the prestigious "Pride of Super8" award. Conveniently located on Macleod Trail in Alberta's largest and most active city, Calgary Shawnessy Super 8 Motel has many things to offer both families and the business traveler. We are close to MacLeod Trail South and Spruce Meadows. For shoppers and those seeking entertainment in the South West section of Calgary, we're in the midst of everything! ... more   less 
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Also Known As:
Super 8 Motel - Calgary / Shawnessy Hotel Calgary
Super 8 Calgary
Super Eight Calgary
Calgary Super 8
Calgary Super Eight

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