We booked this hotel for two nights, hoping for a deal in Calgary. Having stayed in a wide variety of hotels across Canada my partner and I's standards are not what I would consider to be unreasonably high. However, for the first time we left a hotel within minutes of checking in. The toilet had urine on it, there was a clump of hair on the matress and the floor was untidy and unkept. Praise is earned by the front desk employee who allowed us to leave with refund, no issues.