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“Filthy, and outdated”

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Travelodge Hotel Calgary International Airport South
Ranked #98 of 109 Hotels in Calgary
Victoria, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Filthy, and outdated”
Reviewed 9 May 2014

I have been a "Gold Member" for several years and having accumulated almost 300 nights was absolutely horrified at the state of the room they gave me. Several of the walls as per the photos were covered in nicotine stains. The bed looks like it was bought at an auction, the chairs were from the 1960's. Regardless of $135,00 per night, no hotel room should ever look like this. One wonders when last the health inspector was around.

Room Tip: Don't waste your money, the rooms are outdated and filthy for the price. $135.00
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  • Stayed May 2014, travelled on business
    • Value
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Helpful?
2 Thank GaryMarnewick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHG7102F, General Manager at Travelodge Hotel Calgary International Airport South, responded to this review, 19 June 2014
As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. We know that there are always opportunities for improvements and your comments help point us in the right direction. The level of cleaning was clearly not in keeping with the high standards we strive to maintain and exceed and we apologize for your experience at our property.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
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English first
Edmonton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 April 2014

This is by far the worst hotel experience we have ever had. We were made to stand outside the Calgary Airport-in the cold-or more than an hour waiting for the "shuttle". This shuttle was a personal mini-van with a broken seat that could in no way accommodate our group of 7. part of our group had to be taken by taxi. The driver was rude, condescending and arrogant. We witnessed him being rude on the phone to another customer waiting for the shuttle as well. The hotel wanted to split our group in half the next morning for the return to the airport with one group leaving and 6am and the next at 7am. I refused to leave my children either alone at the airport or alone at the hotel so we returned via shuttle and taxi. The hotel was run-down, the rooms were moderately clean and no one could sleep with the sound of the elevator resonating through the hotel.
The website says the hotel is located 5 minutes from the airport and it is 20 minutes away!
Next time I will spend the extra $40 and stay at the Best Western!!
Do NOT Stay here.

  • Stayed March 2014, travelled with family
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Helpful?
Thank Charley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHG7102F, General Manager at Travelodge Hotel Calgary International Airport South, responded to this review, 23 April 2014
It is always our pleasure to receive guest feedback and we have certainly taken this feedback seriously to aid in our continuous improvement. Our van went down due to maintenance so during this time, we had a rental van. It is not as large as our regular shuttle van so it could not fit your large group of 7, with full luggage for all passengers. We were willing, and did, pay for your taxi to and from the airport for your family. We have our full size shuttle back, and hope to have you stay with us your next visit to Calgary.
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Vancouver
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 April 2014

I stayed at this hotel because my cheap company booked me a room while I was in Calgary on business. It sucks here. I'm writing this from my dirty room. The room looks old, it's dirty, the heater is especially filthy, the neighborhood sucks, the only thing to eat around here is fast food, and it's in the middle of an industrial section. It would also appear that tonight there are junkies staying here.... they might just be sketchy looking people rather than full blown junkies, who knows..... they like to hang out and smoke in font of the hotel it seems as they've been there every time I go out..

I actually got in a fight with my boss (who booked this hotel for me) on the phone after seeing this place. This hotel sucks. The only good thing about it is that I can leave first thing in the morning.

Room Tip: Don't stay here.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pud_the_dud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHG7102F, General Manager at Travelodge Hotel Calgary International Airport South, responded to this review, 23 April 2014
Thank you for leaving a review of the Travelodge Calgary Airport. By reading each of these reviews, we are able to recognize areas that are in need of improvement and take the appropriate actions to correct them. Unfortunately with our very cold and long winter, many A/C units got damaged, such as yours. We have replaced them, and have solved the problem of why this issue happens to the units. I hope you give us another chance in the future to satisfy your needs.
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Calgary, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 March 2014

It was actually very expensive for what we got. We picked this place because it was the only room we could find that would take a dog (+$10 for pet cleaning fee)... The room was small. Very small. It was clean, but the bed was uncomfortable. There was a bottle of water in the room, but didn't feel like paying $3.00 to drink it. Not the best value place I've ever stayed. I would find a different place next time I'm in Calgary.

Room Tip: Rooms that allow pets are not big enough for the pets.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Airdawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHG7102F, General Manager at Travelodge Hotel Calgary International Airport South, responded to this review, 23 April 2014
As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. We are sorry to hear that your bed was uncomfortable. We have recently upgraded many guest beds in the hotel so we can create a greater guest satisfaction. Comments like this assist us to improve our product. Thank you for taking the time to contact us on Trip Advisor and leave us a review.
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Beersheba, Israel
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 8 March 2014

we arrived Calgary at 11 pm after a full day of flights and we were really happy to find out the hotel had free shuttle from the airport. we waited for about 20 minutes and the shuttle took us to the hotel. we checked in quick and got a room that was nice with a king bed and a clean bathroom. it is recommended if you land late and want something close to the airport. we needed to go back to the airport the next morning to take our rented car , so it was comfortable to be close to the airport and use their free shuttle.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank oritzuf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHG7102F, General Manager at Travelodge Hotel Calgary International Airport South, responded to this review, 26 March 2014
I am happy to hear that you enjoyed your time with us and were satisfied with all aspects of your stay. Our shuttle works quickly to ensure there are small wait times from the Airport. We hope you come back and stay again!
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Red Deer, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 February 2014

I have yet to write a bad review of a hotel or experience, but here it is.
This place is a dive, to say the least. We booked this room as we had an early flight out in the morning and wanted to be close to the airport.
This was the worst experience that I have had in a hotel in my life. The hotel is so rundown that words can not describe the condition of the room. There was duct tape holding the air conditioner together, there was a hair in one of the beds, the carpet was beyond explanation, and the bed may as well been concrete. As well there was a piece of metal sticking out of the bed that my sister was sleeping in that not only bruised her but cut her leg!
If you are looking to sleep here do not book this hotel!!!! Our entire first day in Vegas was all but a write off as we did not get any sleep and were out of this hotel by 230am!!!
All that I can say is DO NOT book this hotel.

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
Thank kate n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHG7102F, Manager at Travelodge Hotel Calgary International Airport South, responded to this review, 26 March 2014
Thank you very much for your review of the Travelodge Calgary Airport and for giving us the opportunity to respond. The feedback this reviewer has provided gives us an opportunity to improve our services for all our guests. Many hotel features have been updated including new carpet in all guest rooms and new beds for guest rooms as well. We hope that you will stay again to see how our product is always improving.
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Lethbridge, Canada
Level Contributor
145 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 26 February 2014

My wife and I stayed at this hotel for 2 nights, and the service from the phone reservation to the check out was excellent. There were a few issues when we arrived, but they were taken care of immediately. The hotel decor is very dated but ABSOLUTELY clean. Our room was a bit small, but comfortable and there were no issues with heat. Even the housekeeping staff and maintenance staff said "Hello" every time we met them in the hallways. The front desk staff had a very good sense of humor, and were very friendly. Sean Gallacher, in particular, went above and beyond to make sure every issue we had was taken care of. The only major issue we had with this hotel were the very limited hours of operation of their restaurant, and the VERY OUTRAGEOUS prices. One hamburger and two orders of chicken wings and two drinks for OVER $60.00.---On the whole, I would highly recoment this hotel to anybody that wants Cleanleness, Friendly service, and quality without the inflated price.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OnepeopleOneblood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHG7102F, General Manager at Travelodge Hotel Calgary International Airport South, responded to this review, 26 March 2014
We always appreciate our guests that take the time to leave such nice comments about our hotel. We pride ourselves on our cleanliness and guest service, so it is always fantastic to hear that our guests notice. Sean is a major asset to our staff here and I will pass those comments on directly to him. We hope to have you back for another great stay soon!
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Additional Information about Travelodge Hotel Calgary International Airport South

Property: Travelodge Hotel Calgary International Airport South
Address: 2750 Sunridge Blvd NE, Calgary, Alberta T1Y 3C2, Canada
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #98 of 109 Hotels in Calgary
Price Range (Based on Average Rates): £
Hotel Class:2 star — Travelodge Hotel Calgary International Airport South 2*
Number of rooms: 203
Reservation Options:
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Also Known As:
Travelodge Calgary International Airport Hotel Calgary
Calgary Travel Lodge
Calgary Travelodge

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