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“Great except for dim lighting”

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Sandman Hotel & Suites Calgary South
Ranked #61 of 109 Hotels in Calgary
British Columbia
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great except for dim lighting”
Reviewed 27 July 2013

Stayed 2 nights in early June at a weekend rate of $99. Very clean room with a small balcony, fridge. and microwave. My room had 2 queen beds and was on the back of the hotel so was very quiet. The person front desk was very courteous, understanding, and extremely patient and helpful. Thank goodness for that, as I was having one of "those" days! First I couldn't find my find my credit cards when I was checking in and then I left the key in the room not once, not twice, but three times, so had to have new keys made three times within an hour. He just kept assuring me that I was not being a nuisance - saying "these things happen, please don't feel embarrassed." My only concern is that I found the lighting to in the bathroom to be a bit too energy efficient, and would have appreciated more light for applying makeup. We will be staying there again in August, as it is convenient to where I need to be. There are nicer hotels in downtown Calgary, but the rates during the week are high and parking fees in downtown Calgary are ridiculous.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chemainus48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_calsouth, Manager at Sandman Hotel & Suites Calgary South, responded to this review, 29 July 2013
Good morning, and thank you for the time to let us know about your stay. while some energy efficient lights do not meet everyone's lighting criteria, we do our best to make sure we are leaving a positive blueprint on the environment by being as energy efficient as possible..

we certainly look forward to seeing you in the future and should you require, we would be pleased to switch out the lights for you to give you a better light requirement, please just let us know at the time of your check in, and we would be happy to accommodate you.

Best regards

GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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238 reviews from our community

Traveller rating
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78
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80
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Japanese first
  • Any
English first
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2013

When I got into my room, there was a weird smell like something was rottening., I call the front desk to let them know, they send someone right away, after 2 hours the smell came back, so I started to look around and see what it was. I looked behind the table, and find a rotten apple with ants all over. I went to the front desk to compliant and also to get my room changed. I got a new room. The new room I got was okey but it was dirty blood stain on bed, and the sheets didn't smell clean some what dusty

I rate this hotel 5/10

Room Tip: Don't go to this hotel
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kelsacore J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_calsouth, General Manager at Sandman Hotel & Suites Calgary South, responded to this review, 29 July 2013
Good morning, without a guest name and date of stay it is very hard to verify guest stayed with our property. I have reached out to the guest via the email provided, however to date have not received a response.
As you can read from previous reviews, and on line comments, our hotel is one of the cleanest in Calgary, and we take great pride in this. Our housekeeping team won the most recent AHLA housekeeping award given for excellence in housekeeping cleanliness standards. I hope to hear from this guest, in order to facilitate a speedy resolve to the concern.

GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 4 Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 21 July 2013 via mobile

Highs

Proximity to work
Spacious upgraded room, clean
Centre of city
Decent restaurants attached

Lows

A bit pricey without Breakfast included
Nothing included in room I.e. bottle of water
Average bed
No hd tv channels

Stayed July 2013, travelled on business
Helpful?
2 Thank JackandJill1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level 4 Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 July 2013

Booked this hotel at the last second for business. It was nice and clean, and the staff at the desk were friendly and helpful. The rooms are clean and new. The amenities and restaurants are all nice and right in the hotel or by the hotel. You can check in here, and have a choice of Denny's or Moxie's and there was a Sports bar right across from the parking lot. You really don't need to leave the hotel for anything once you've checked in. Great place.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stringfellow2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 4 Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 July 2013

Excellent service from the front desk staff. Rooms that feature bunk beds and family style suites. Great that there are two family friendly quality restaurants that are accessible without leaving the hotel....Dennys and Moxies. And the Shark Club Sports Bar is In the parking lot. Great box store shopping across the street. Costco...Walmart.....BestBuy ...Super Store with a great Joe Fresh department and tons more....Just off Deerfoot Trail and Glenmore Trail and only ten minutes from Chinook Centre AND Southcentre Mall. The rooms are nicely decorated with a variety of room types......

Room Tip: Ask for special child friendly rooms....
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amytasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2013

The beds were comfortable and the bathroom was clean. We had the corporate suite, and hated the furniture in the sitting area. You couldn't comfortably sit there and watch an hour of tv. The chair had a stain on the arm which looked fairy new and neglected. That being said, the a/c worked great, and the housekeeping staff were very friendly and helpful. It has two restaurants, Denny's and Moxies. The Shark Club is also right next door. The location is great when you need something you may have forgotten. The walmart is a 1 minute walk, away, as are many other restaurants. I would stay here again, and would recommend this to a friend/colleague.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LuckyLucyM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SK
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 July 2013

Just spent a night there to visit friends in Calgary south. Thoroughly enjoyed the experience. Nice beds and room. The hotel looked like new (or recently upgraded). We noticed Walmart, Denny's, and IKEA nearby, but didn't explore restaurants in the area.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank welirang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandman Hotel & Suites Calgary South

Property: Sandman Hotel & Suites Calgary South
Address: 8001 - 11th St SE, Calgary, Alberta T2H 0B8, Canada
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Business Hotel in Calgary
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sandman Hotel & Suites Calgary South 3*
Number of rooms: 201
Official Description (provided by the hotel):
Sandman Hotel Calgary South is not only a short distance from downtown Calgary, but also located in the heart of beautiful Deerfoot Meadows. Steps away from shopping, dining, and entertainment, Sandman Hotel Calgary South makes your travels easy. ... more   less 
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Sandman Hotel And Suites Calgary South

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