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“Average Modern Hotel” 3 of 5 bubbles
Review of BEST WESTERN PREMIER Freeport Inn & Suites

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BEST WESTERN PREMIER Freeport Inn & Suites
Ranked #3 of 109 Hotels in Calgary
Certificate of Excellence
GreenLeadersBronze level
Lacombe, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Average Modern Hotel”
3 of 5 bubbles Reviewed 14 November 2011

My wife and I stayed in this hotel for two nights. We found the hotel to be clean, modern and nicely designed. Expierence with the staff was excellent, and had no problems checking in or out.

We did find the room to be a bit small. We stayed in the King Suite. We expected multiple rooms, but found a large room with a fireplace dividing each side. Kitchen was non-existant. We found the room to be very narrow, and the furniture a bit on the hard side. The king size bed was great. Was very comfortable, and as clean. Pillows were in abundance, and comfortable.

We did not enjoy the free hot breakfast either. Food tasted fine, but was constantly out. The hotel could have done a better job at stocking the hot food. This hotels version of a hot breakfast is just the addition of waffle makers, eggs, and sausage. Otherwise you have the normal cereral, breads, juice, etc. It is all self serve. Another problem we found was the lack of seating. Having breakfast at 9am seemed to be the wrong time to eat. There just wasn't enough chairs for everyone.

We saw the pool, but didn't get a chance to swim. From what we saw, it was just a basic small pool, and small hot tub.

Location of the hotel was quite strange as well. Was just north of the airport in an industrial area of calgary. No other businesses were around. Can not walk to any other part of calgary, and I didn't see any public transportation.

Overall thoughts are pretty average for this hotel. We didn't find anything special here.

Room Tip: Choose a suite, get a room on the main floor away from everyone else.
See more room tips
  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Peter V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas S, Front Office Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 28 November 2011
Good Day

Thank you for taking the time out of your busy day to leave such nice review. We are happy to hear that you had a great stay at the hotel, on your next stay with us we hope you are able to enjoy the rest of the hotel such as the pool with waterslide and the hot tub.

Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,176 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Edmonton, Canada
Level Contributor
248 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed 14 November 2011

My wife and I have stayed at Best Western Premium Freeport in Calgary, Alberta, Canada twice. Our room was big and looked new, king-size bed was very comfortable, washroom was clean and the shower working well. The free buffet breakfast was adequate with good oatmeal and nice yogurt for my health conscious wife. The apples were dated though. You can make your own fresh waffles for breakfast. The hotel is located in a new development in Calgary not that far away from the international airport driving wise. A very good value for families and business people looking for for a good night stay and more.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 2CanadianTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas S, Front Office Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 14 November 2011
Good Day

Thank you for taking the time out of your busy day to leave such nice review. We are happy to hear that you had a great stay at the hotel, on your next stay with us we hope you are enjoy the rest of the hotel such as the pool with waterslide and the hot tub.

Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alberta
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 12 November 2011

We stayed the night before an early flight as we live 3 hours from Calgary. The staff were nice, the rooms was beautiful and most important, the beds and pillows were amazing. We didn't get to have breakfast as we left at 5 am, and coming home we missed our night we had booked (and paid for) because our airline had a delay and we missed the connecting flight home.

Maybe don't book an advance room anymore ... it was $140 paid for no reason.

That being said we usually stay at the Acclaim and this hotel is MUCH NICER, and I will stay there again.

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank BeachLover22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas S, Front Office Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 14 November 2011
Good Day

Thank you for taking the time out of your busy day to leave such nice review. We are happy to hear that you had a great stay at the hotel, on your next stay with us we hope you are able to enjoy our hot and cold buffet breakfast as well as our pool, waterslide and hot tub.

Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 4 November 2011

My family stayed at the Best Western PREMIER a week ago as recommended by our cousin.
We had a good time there. Wow, the beddings and the pillows are so soft, clean and comfy!
Breakfast was a big hit -- my 2 boys were so excited DIY their own waffles, cereals….. there were abundance supply of food and drinks. In the afternoon, my boys enjoying the long winding slide down the pool, while my wife and I spent time relaxing in the Jacuzzi after some exercises in the well equipped gym. We also obtained informative tourist advice from the front desk prior to hang out to the nearby big mall. We were truly amazed by the hotel chic and modern decor and the hospitality professionalism of each individual team members from front of the house, the breakfast attendants, housekeepers who are so dedicated to their work. Thanks for the enjoyable stay. We highly recommend this hotel to everyone.

Room Tip: Corner rooms in the front of the building.
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Selfie-2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas S, Front Office Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 7 November 2011
Good Day

Thank you for taking the time out of your busy day to leave such nice review. We are happy to hear that you had a great stay at the hotel. It is nice to hear that your entire family was able to enjoy the hotel. On your next stay with us you should try out our lounge (which is child friendly) for dinner it is open from 4:00pm - !2:00am.

Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
140 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 2 November 2011

I booked this hotel based on TripAdvisor reviews and I was VERY pleased with my stay there. The hotel is very conveniently located just off the Deerfoot Trail at the north end of the City. I arrived very late (after midnight) and I really appreciated the very well lit parking lot. I was welcomed by two very cheerful and helpful front desk clerks. When I asked to have the name on the room changed for billing purposes, there was no problem. They took time to explain where everything was located and to tell me about their free breakfast. I booked a Suite with 1 King bed and pullout couch. There is no separate bedroom but the suite is lovely. The couch is separated from the bed by a very nice gas fireplace which can be enjoyed from both the couch and the bed. The king bed was very comfortable with lots of pillows. I loved the huge shower (no tub which was quite fine). The makeup mirror in the bathroom was a great touch. It wasn't fastened to the wall so I could actually make use of it! (I am quite short so often the ones fastened to the wall are useless for me.) Breakfast in the morning was excellent. They have a waffle station where you can make your own waffle! The batter is dispensed from a spout and you pour it into the waffle iron - flip the iron and wait for a wonderfully freshly cooked waffle. There were many other choices as well - eggs, bacon, sausages, all sorts of bread (including bagels and english muffins) and pastries. Check out was seemless. The hotel is very new and quite clean. I would definitely recommend this hotel.

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lawgigal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas S, Front Office Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 7 November 2011
Good Day

Thank you for taking the time out of your busy day to leave such nice review. We are happy to hear that you had a great stay at the hotel, on your next stay with us we hope you are enjoy the rest of the hotel such as the pool with waterslide and the hot tub.

Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orangeville, Canada
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 24 October 2011

It was fairly close to the airport and appears to be a fairly new hotel. The hotel was very clean and the staff was very helpful. Restaurants were about 3-6 km away but they had a map. Rooms were clean, smelled fresh and the bathroom was a good size. The bed was very comfortable including the premium pillows. It was a very good price for what was offered. Ahot breakfast was included.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank eileenwallace1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas S, Front Office Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 31 October 2011
Good Day

Thank you for taking the time out of your busy day to leave such nice review. We are happy to hear that you had a great stay at the hotel, on your next stay with us we hope you are enjoy the rest of the hotel such as the pool with waterslide and the hot tub.

Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 15 October 2011

Lovely rooms, comfy beds and nice breakfast. Great airport location and close to shopping malls.

  • Stayed October 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank smars12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas S, Front Office Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 31 October 2011
Good Day

Thank you for taking time out of your busy day to write about you stay at our hotel. We are very happy to hear that you had an enjoyable stay. We hope that upon your next trip to Calgary you will stay with us and hopefully you will be able to use the pool and hot tub.

Have a great day!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PREMIER Freeport Inn & Suites

Property: BEST WESTERN PREMIER Freeport Inn & Suites
Address: 86 Freeport Blvd NE, Calgary, Alberta T3J 5J9, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Calgary
#1 Family Hotel in Calgary
#2 Green Hotel in Calgary
#6 Best Value Hotel in Calgary
#7 Business Hotel in Calgary
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — BEST WESTERN PREMIER Freeport Inn & Suites 3.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Premier Freeport Hotel Calgary
Best Western Premier Freeport Inn And Suites

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