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“Great Hotel”

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Best Western Premier Freeport Inn & Suites
Ranked #4 of 109 Hotels in Calgary
Certificate of Excellence
GreenLeadersBronze level
Sherwood Park, Canada
Level Contributor
94 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great Hotel”
Reviewed 11 March 2013

Check in was very efficient. King suite was very well appointed and clean. Towel quality not up to premier standard and should be upgraded. Also Hotel needs to introduce an in room recycling program. Breakfast excellent. Evening dinner excellent. Location convenient to major north south highway and airport. Parking is very limited and needs to be expanded as long term parking inter-mingled with daily parking. There simply are not enough spots available.,Check out process needs to improve by inquiring from guest how the stay was and to welcome them back. In our case the reception took our keys and said nothing. Overall a very good hotel and very good value for price paid.

Room Tip: Take a room facing away from airport as plane noise is a bit of an issue.
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  • Stayed March 2013, travelled with family
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Helpful?
Thank Bert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise S, Director of Sales at Best Western Premier Freeport Inn & Suites, responded to this review, 16 March 2013
Hello Bert,

Thanks for your comments regarding your stay with us. Thanks for scoring us a 5! You will be happy to know we are working to impliment a better recycling program and have recently ordered some new towels. Your comments were also noted in our Guest Satisfaction survey and they will be acted upon immediately.

We hope you can note some positive changes during your next stay with us.
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1,302 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
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  • English first
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English first
Kimberley, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 March 2013

We stayed at the Freeport for two nights and were very happy. The rooms were comfortable and spotless. The pool and hot tub area was well maintained, bright and had good atmosphere. Breakfast was very good. My son and I stopped by the lounge for a beer one night and found it very enjoyable.
We arrived to Calgary from the west and were able to access the hotel via Stony and Country Hills without the hassle of congested traffic. Close to Deerfoot so we had VERY easy access to Chinook Center, Cross Iron Mall and Market Mall without the usual traffic headaches. There is an IMAX theatre an easy drive down Country Hills as well.
Great service, clean, modern hotel, easy access. Everything we could hope for. We will definitely be back.

  • Stayed March 2013, travelled with family
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Helpful?
Thank Allan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise S, Director of Sales at Best Western Premier Freeport Inn & Suites, responded to this review, 16 March 2013
Hello Allan,

Thanks for taking the time to review your stay with us. We appreciate when guests like you note how hard we are working to keep things clean and comfortable for you. Glad you were able to enjoy our spacious pool and hot tub area, and took advantage of our location with respect to shopping, theatres, and major access roads. I will pass on your comments to all our departments, especially Housekeeping and let them know what a good job they are doing. We look forward to seeing you again soon!
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Ottawa
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 March 2013

The location of this hotel is very convenient, it is literally a 10 minute drive from the airport. A complimentary shuttle is available and it goes from the Best Western to the airport every 30 minutes.

The rooms are quite spacious, and very clean, they include a work station and free wi-fi. The property is new and well taken care of. That, paired with a very competitive price makes this a perfect place to stay when traveling to Calgary and needing a place close to the airport.

I was not able to take advantage of the free hot continental breakfast, but colleagues who were able too mentioned that it was great!

  • Stayed February 2013, travelled on business
    • Value
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Helpful?
Thank Amelie-Mellow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise S, Director of Sales at Best Western Premier Freeport Inn & Suites, responded to this review, 16 March 2013
Hello Amelie-M,

Thanks for your review of your recent stay with us. I wish you could have enjoyed our Hot Buffet Breakfast, Im sure you would have scored it a 5 all the way. Hopefully you will have time on your next visit to try it out. Thanks too for noting our convenient location on the north side of the Calgary Airport, giving quick access to the departure terminals.

We look forward to seeing you again soon!
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Canada - Philippines
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 March 2013

We stayed there for two nights recently and we were very impressed. Well appointed rooms, spotless and comfortable.

Terrific breakfast although there was a number of hockey teams stating there one of the nights and the staff did their best to keep up but there was a tidal wave of kids and parents.

Terrific location if you shopping a Cross Iron Mills as we were. We will definitely stay there again.

Room Tip: All the rooms are well soundproofed and we heard no planes, although it is very close to the airport...
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  • Stayed January 2013, travelled with family
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Helpful?
1 Thank DiverDennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise S, Director of Sales at Best Western Premier Freeport Inn & Suites, responded to this review, 8 March 2013
Hello Diver Dennis,

Thank you for taking the time to review our property. We are pleased to hear you enjoyed all aspects of your stay with us, despite the hustle and bustle of our busy breakfast area- the hot buffet is just so popular! Our housekeeping department always appreciates hearing what a good job they are doing keeping our rooms spotless- I will pass your comments on to them.

We look forward to seeing you again soon.
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Lethbridge, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 March 2013

So, here's a little gem for those needing to stay over in Calgary between flights. Free transfers to and from the Calgary International Airport. Very hospitable driver. The place is almost new and the rooms are impeccable and very well priced. Free breakfast which includes an omelette station. In and out with a minimum of hassle.

  • Stayed February 2013, travelled with friends
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Helpful?
1 Thank davidsuntzu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise S, Director of Sales at Best Western Premier Freeport Inn & Suites, responded to this review, 8 March 2013
Dear David,

Thank you for your review, so glad we were able to make this stop on your journey seemless and hassle-free. Our great location and complimentary 24 hour airport shuttle definitely helps shorten your wait time, being only 3 kms from the YYC Terminal.

We look forward to seeing you again soon.
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Saskatoon, Canada
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 March 2013

This hotel is fabulous! I don't have one negative thing to say about it. The room was modern, clean, and attractive.The bed was SO comfortable. There is a free breakfast where eggs are cooked on demand. The staff was very friendly and helpful. I would most definately stay there again!

  • Stayed February 2013, travelled as a couple
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Helpful?
3 Thank Tish592
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise S, Director of Sales at Best Western Premier Freeport Inn & Suites, responded to this review, 5 March 2013
Dear Tish,

Thank you for your kind review of our hotel- we look forward to seeing you again on your next visit to Calgary. The omelette station is a hit with our guests and we hear that a lot about our beds. I hope on your next stay you will be able to try out our indoor pool, hot tub and 2 storey waterslide- a great way to relax and refresh at the end of a long day.

Much thanks, Elise
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winnipeg manitoba
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 February 2013

Can't, say enough great things about the nite staff at this hotel. The rooms are top notch clean,comfortable and well equipped. The complementary breakfast was better than most restaurants ,the lady making omelets was fabulous. But the most amazing part was the attentive ness of the nite staff. Richard,I believe his name was came to our rescue a soon as we called the hotel picked us up 3am at the airport was there in 5 minutes checked us in quickly and looked after changing our airport voucher. All the staff is prompt courteous and helpful. Great place

  • Stayed February 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank abbey84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise S, Director of Sales at Best Western Premier Freeport Inn & Suites, responded to this review, 5 March 2013
Dear Abbey84,

Thank you for taking the time to send us your comments about your recent stay with us. Great to hear that our staff took care of the details for your late night arrival and made it seemless for you. Thank you for identifying Richard as especially helpful- I will nominate him for our Employee of the Month based on your review.
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Additional Information about Best Western Premier Freeport Inn & Suites

Property: Best Western Premier Freeport Inn & Suites
Address: 86 Freeport Blvd NE, Calgary, Alberta T3J 5J9, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Calgary
#1 Family Hotel in Calgary
#2 Green Hotel in Calgary
#7 Business Hotel in Calgary
#9 Best Value Hotel in Calgary
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Best Western Premier Freeport Inn & Suites 3.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Premier Freeport Hotel Calgary
Best Western Premier Freeport Inn And Suites

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