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“Great Hotel”

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Best Western Premier Freeport Inn & Suites
Ranked #4 of 109 Hotels in Calgary
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Hotel”
Reviewed 3 September 2013

My wife, son and I stayed here on our way back from BC. We stayed in a king suite and found it very nice. The free breakfast was very good. The waffle station and omelette station made it very nice. The service was very good. My only complaint is if the water slide is being used swimming laps is impossible. I will be staying here again.

Stayed August 2013, travelled with family
Helpful?
1 Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review, 5 September 2013
I truly appreciate you taking the time to post your review and comments on Tripadvisor. It is so great to hear how much you enjoyed the King Suite, free breakfast with omelette station and our customer service. Thank you for your time and we look forward to your future visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,265 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Ontario, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2013

I'll break it down for you, in a nutshell:
- Convenient location for those using/needing the airport
- Rooms were large and very upscale, for the pricepoint
- All staff are candidates for 'customer service' awards

Overall, I would definitely stay here in the future. I would use this as a benchmark for a
4 star 'Business' hotel.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review, 5 September 2013
Thank you for your business and for taking the time to post your comments and review of the Best Western Premier Freeport Inn and Suites. I am so pleased to hear our staff delivered award winning customer service in a 4 star category. I hope you will be back to stay with us in the near future and so I will have an opportunity to say hello in person.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scarborough, United Kingdom
Level Contributor
100 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 3 September 2013

Modern hotel close to Calgary Airport (5 minutes drive from car rental collection). Free parking right in front of hotel. Quick and Easy check-in. Large rooms - two very comfortable Queen beds. Free Wi-Fi. Breakfast is good.

The only downside is that for light sleepers the early morning and late night take offs and landings might be a disturbing factor.

Would use again if travelling to Calgary.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MilsteadUmpire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Haven
Level Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 2 September 2013

This place surpassed all my expectations. Everyone was helpful and full of good cheer, starting with the people who shuttled us back and forth from the airport and gave us lots of recommendations and inquired as to how further they could help us. Always with a smile on their faces and genuine good vibes.
The front desk people took their time to help us and accommodate all of our requests. We had a nice discussion with the nice man re Calgary etc. Check in and out was very easy.
The restaurant was really good and the waiter and host were very pleasant and attentive.
The room was fabulous. Very comfortable beds and wonderful big fluffy pillows. Modern well appointed bathroom/shower etc. Quiet environment except for the occasional kids running down the halls and doors slamming. Can't help this at any place we've stayed.
We ended up changing our airport shuttle time last minute which they handled efficiently and with no problem at all.
Buffet breakfast was one of the best we've ever had at a hotel. Plentiful hot (omelets, waffle maker on sight, lots of healthy choices as well as the usual cereals, and carbs bagels, muffins etc.)
The shuttle runs every half hour and the hotel is very close the the airport so the total ride time is maybe 7 minutes.
Not much to do in the area but frankly it's a close- by airport location and that was our purpose in staying here. I'd definitely return if my future travels take me back to the Calgary airport.

Room Tip: We always ask not to be close to the elevator or ice machines.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chaimlit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 2 September 2013

Our family stayed here over the labour day weekend. It is sleek, modern and provides all the services a family would need. The front desk staff are very accommodating and provide good advice for services in the area. The waterslide was great, the pool is warm, the fitness centre is well equipped, and the complimentary breakfast has a great selection of hot and cold items.

It was $196 for one night which we felt was a little pricey for a king sized bed and a pull out couch. The couch was incredibly uncomfortable and it ended up with 4 people in the king sized bed. You could feel each spring in the couch.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeathRacerEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 September 2013

This was our second stay. We previously stayed in a room with spa bath but stayed in a standard king room this time and it was still excellent. The bed is extremely comfortable, especially the pillows so I had a great sleep. The amenities and facilities are good and the rooms are very modern. Check-in was friendly and it's just a five minute drive from the airport which is great.

Breakfast options are pretty good - it can be busy so it's best to go earlier if you can. I like the waffle machines - it's nice that you can make your own and they have good hot breakfast options such as omelettes.
Great value for money.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lahunter90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medicine Hat, Canada
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2013

very nice clean hotel, close to the airport and has a great breakfast, the lounge food is ok but we when't down the street to an Italian restaurant that was very good, the only downside to our stay was the pool water was a bit on the cold side and the hot tub was out of service? we have stayed here a few times now and enjoy it, they also have a good shuttle service to the airport.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Seb M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Premier Freeport Inn & Suites

Property: Best Western Premier Freeport Inn & Suites
Address: 86 Freeport Blvd NE, Calgary, Alberta T3J 5J9, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Calgary
#1 Romantic Hotel in Calgary
#2 Green Hotel in Calgary
#7 Business Hotel in Calgary
#8 Best Value Hotel in Calgary
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Best Western Premier Freeport Inn & Suites 3.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Premier Freeport Hotel Calgary
Best Western Premier Freeport Inn And Suites

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