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Best Western Premier Freeport Inn & Suites
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Reviews (1,600)
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1,111
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All reviewsomelette stationclose to the airportomelette barmade to order omeletscalgary airportgreat hotelcross iron millsbest westernsfree breakfastking suitehash brownsdeerfoot trailhot breakfastwaffle makerfront desk staffexcellent breakfastfresh fruit
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Reviewed 26 July 2014

Wow, what a hotel!

Having never stayed at a Best Western "Premier" hotel before, we were extremely impressed. We usually stay at BW Plus properties, so this was a real treat.

The hotel is only four years old and has every amenity you could ask for in a modern property. From the on-site bar and lounge, to the full service breakfast and state-of-the-art lobby, it's a great hotel located just minutes from the Calgary International Airport.

The rooms are much more spacious than your average double queen room, and include a fridge, microwave, armchair, and work desk.

The staff was very friendly to us and allowed us to check in at 10:45 a.m. just as our flight arrived that morning. Therefore, we stayed here for about 24 hours in total and it was a delight.

I will definitely book another stay at a Best Western Premier hotel in the future.

The only complaint we had was the pool area was very small compared to other hotels we've stayed at. We noticed some people hitting the side wall of the pool while coming down the waterslide. Ouch!

Stayed: July 2014, travelled with family
Thank ChrisTraveller204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise S, Director of Sales at Best Western Premier Freeport Inn & Suites, responded to this reviewResponded 1 August 2014

Dear Chris.

We are pleased to be receive such a phenomenal review along with an outstanding recognition of being the "Best There Is". I'm delighted to hear you had a magnificent Premier experience and that my staff was able to go above and beyond to congruent such by being able to accommodate and arrange your early check-in. I hope we were able to held the Premier name in high regard and that we can provide you with yet another Premier experience on your next visit to Calgary.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

Nice decor and big room. Good A/C. Only minor noise due to flights. Very nice indoor pool w/ slide. Kids enjoyed it very much. Free parking & Wifi.
Only ~3km to the airport YYC and ~30km to Olympic park (on the other side of the city).
Only few restaurants close by, but its own is also good.
Very good breakfast w/ choice of omelette, waffles, corn flakes, bread, fruits etc.

Room Tip: No idea...
  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Renegade_2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise S, Director of Sales at Best Western Premier Freeport Inn & Suites, responded to this reviewResponded 1 August 2014

We are pleased to receive your 5 star review and comments regarding your stay at the Best Western Premier Freeport Inn and Suites and I’m delighted to know your family enjoyed all of our amenities including our complimentary hot breakfast buffet along with our restaurant, also I'm jubilant to hear that your kids had a great time in our pool and waterside! Thank you for choosing us and I hope we can see you again in the near future.

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Reviewed 24 July 2014

This hotel is extremely convenient to the Calgary Airport and runs a 24 hr shuttle for convenience. The staff was super helpful and friendly and the rooms were immaculate and comfortable. The buffet breakfast exceeded expectation and included an omelet station! I can't think of anything else I would have wanted from an airport hotel.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Fpwander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise S, Director of Sales at Best Western Premier Freeport Inn & Suites, responded to this reviewResponded 1 August 2014

Thank you for choosing us and for taking the time to post your comments regarding your experience at the Western Premier Freeport Inn and Suites. I am so pleased to hear our staff delivered an exceptional customer service and that they were always feasible to help you. I’m also pleased to hear that our shuttle service was up to your expectations when flying in and out. I will personally congratulate my team for their superb caring attitude and we strive to provide you with another Premier experience on your next visit to Calgary.

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Reviewed 23 July 2014

It is just 5-10 mins away from the airport so very convenient if you are a traveler. Driving distance to downtown or other attractions like Calgary Zoo and Calgary Stampede.

It is new and clean, with large room. There is a swimming pool with slides. Kids can have fun and is very good for families.

Great food in the restaurant. There is only one restaurant in the hotel but I have dinner in there for the two nights I stayed in the hotel. Can't forget the desserts!!

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise S, Director of Sales at Best Western Premier Freeport Inn & Suites, responded to this reviewResponded 1 August 2014

Thank you so much for sharing your comments about your recent stay at the Best Western Premier Freeport Inn and Suites and for the great remarks regarding our rooms and amenities along with a convenient way point for most of the attractions Calgary has to offer . It was our genuine pleasure to serve you and we hope to see you again in the near future!.

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Reviewed 22 July 2014

Excellent location.Great breakfast (good selection of hot and cold dishes)Very courteous, helpful and professional personnel. Very efficient shuttle service to the airport Rooms very clean with large TV, fridge microwave oven and safe included. Restaurant on premise for evening meals.Very good food and service.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Hugh O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise S, Director of Sales at Best Western Premier Freeport Inn & Suites, responded to this reviewResponded 23 July 2014

Dear Hugh,
We really appreciate you taking the time to post your review and comments about your visit to the Best Western Premier Freeport Inn and Suites. I always like to hear how our staff left a courteous and professional impression and how our guests enjoyed our rooms and services. We hope to welcome you back on your next visit to Calgary and to provide you with another excellent stay!

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