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“Excellent choice”

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Wingate by Wyndham Calgary South
Ranked #42 of 109 Hotels in Calgary
Certificate of Excellence
GreenLeadersBronze level
Saskatoon, Canada
Level Contributor
194 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Excellent choice”
5 of 5 bubbles Reviewed 8 July 2014

Our family in Calgary had reserved two rooms for our grand daughters wedding. Excellent location since the venue was at the Priddis Greens Golf & Country Club. It also gave us quick and easy access to Spruce Meadows. The staff was friendly and helpful. Housekeeping was excellent in my view and during my career I have inspected at least 10,000 properties. The continental breakfast starts at 7am, not 6am as it does in most USA hotels. The Plow Western Tap & Grill is located on the same lot and has an excellent menu. Food there was excellent. For new comers to Calgary I would suggest drawing off a google routing map as some people might find it a bit tricky navigating off MacLeod Trail to the hotel. One has to go a bit east, then come around the back way, and go past a major police sub division. We would definitely stay here again.

Room Tip: As for a room overlooking the police parking compound. The view of all their equipment is well wort...
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank klepper-geocaching
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin A, General Manager at Wingate by Wyndham Calgary South, responded to this review, 16 July 2014
Thank you klepper-geocaching for taking the time to post your comments on your recent stay. I hope that you had a great day for your grand-daughters wedding. I am very pleased to see such great comments given your travel experiences and immense number of inspections. Our hotel is proud of it's team as well as it's product and strive to make every guest stay exceptional. I hope to be of service to you during future visits to our area.
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406 reviews from our community

Traveller rating
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    33
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    8
See reviews for
154
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Saskatoon
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 1 July 2014

While some hotels offer pet friendly rooms on designated floors, this hotel can't provide any guarantees that any of their rooms has not been occupied by a dog. For those who suffer with allergies to pet dander, this may be an issue. Although the hotel is clean, the beds are comfortable, the breakfast is nice and the pool is a great feature, it's difficult to enjoy ones stay when you have to take medication so not to suffer an allergic reaction. Within minutes of entering, I began to have an allergic reaction, not a severe one mind you, but I knew there was something in the room causing me to react. A while later, I heard a dog bark and realized what the cause was. I went to the front desk to ask to be moved to a different floor and they stated that they weren't aware of any room that has not had a dog stay in it. They did offer to have housekeeping do a thorough clean of my room, but thorough to eliminate pet dander means shampooing rugs and replacing bed skirts and the like. Mere surface cleaning doesn't cut it.

Since we were booked under a team block of rooms, I was told that I could check out but would be charged for the three nights that I had booked for. So my options were limited to putting up with the pet dander, or leaving but still having to pay $189 per night for 3 nights. It was interesting that the no one from our team had been informed of this no early departure rule. That would have been nice to know at the time of booking as would the pet rule.

I found it interesting that they have posted several signs around the hotel boasting "Breathe Easy" because they are a smoke free hotel. Maybe management needs to be aware that those with allergies to dogs and cats aren't able to breathe easy when staying in a pet friendly room. At the very least, reserve an entire floor that is not pet friendly.

Lastly, housekeeping and breakfast room staff were friendly and quick to say share a greeting while the front desk personnel seemed less than interested in even smiling. It makes a difference when the front desk staff somewhat appear to enjoy their jobs and are helpful.

Oh yes, and we were informed that managers are not available on weekends. One member of our group asked to speak to the manager and was told that there was no manager on duty. She then asked to have the manager contact her as soon as possible - preferably during our stay. No one ever called her back. That's another example of poor service.

Room Tip: This is a great hotel for teams but make sure you know the rules on early departures. Oh ya, and don...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saskcapers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin A, General Manager at Wingate by Wyndham Calgary South, responded to this review, 16 July 2014
Thank you Saskcapers for posting your comments and concerns regarding your recent stay. I am glad to see that we excelled in several areas and will address the areas that you feel we did not make the grade. I can assure you that we take great measures to shampoo carpets, drapes, matresses etc in rooms that have been occupied by pets. Several of our guests with severe allergies have stayed comfortably in all of our rooms. It is our goal to make all guest travelling with pets feel at home as well. Unfortunately during your stay our hotel was decked out in Stampede decorations that included hay and probably did not help your situation. Myself and my management team are always available to our guests, even when we are off. This has also been addressed this with our front desk team. Should you wish to discuss any further concerns or get more information on your group contract, I would welcome your call.
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Red Deer, Canada
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 June 2014 via mobile

Great place to stay with extra ammenities. Microwave and mini fridge are really handy!
Clean, spacious and convenient
Great choice!
Good value and perfect for families!
Very clean and water slide
This property is South Calgary but close to shopping and restaurants

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KBontje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin A, General Manager at Wingate by Wyndham Calgary South, responded to this review, 26 June 2014
Thank you MIchelle C for your kind words. I am glad to see that the ease of your check in and the cleanliness and decor in the room were up to your standards. We continually update our service standards as well as our product. Thank you for allowing us to be your hotel of choice when travelling in our area.
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Swift Current, Saskatchewan, Canada
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

When we go to Calgary we stay at the Wingate. Rooms are good and the staff is exceptional. They have always gone above and beyond. The suits are ideal for families and the price is very reasonable. Highly recommend!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jill A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin A, General Manager at Wingate by Wyndham Calgary South, responded to this review, 26 June 2014
Thank you Tara K for your kind words. Our team strives to go above and beyond for every guest and comments such as yours help them to see their success in this area. I am glad to be a hotel of choice for you and your family when travelling in our area. It is important to provide a good family suite to allow everyone to stretch out a little.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Medicine Hat, Canada
Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

We stayed at the Wingate June 13-14/14 for a night away. Clean room, great staff and great location. This is our 2nd stay at the Wingate and highly recommend it.

Breakfast was hot, and good selection. Great getaway!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrsbrilz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin A, General Manager at Wingate by Wyndham Calgary South, responded to this review, 26 June 2014
Thank you for your kind words mrsbrilz. I am glad to be a "great getaway" for you. It is comments such as yours that help us to guage the dedication of our team to delivering an exceptional guest experience. I look forward to your next visit to our hotel.
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toronto
Level Contributor
96 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 17 June 2014 via mobile

Stayed for a week on business.
We were only here to sleep late at night. For us the close proximity to Spruce Meadows can't be beat.
Very clean rooms.
Good housekeeping. good service.
Continental breakfast is good for days when you need a quick start to the day.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fuzzuki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin A, General Manager at Wingate by Wyndham Calgary South, responded to this review, 26 June 2014
Thank you fuzzuki for taking the time to post your comments on our hotel. I am glad to see that we met your expectations. Although we try to go above and beyond for each guest experience, we do rely on feedback such as yours to continue to raise this bar. I look forward to your next visit when you can let us know how we are doing.
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 15 June 2014 via mobile

We stayed here in February and will definitely return and recommend this hotel to others. The check-in was easy & smooth, the room was really nice, clean & modern. The best part i would say is the free buffet breakfast which was delicious. Cant wait for our next visit!

Stayed February 2014, travelled as a couple
Helpful?
2 Thank MIchelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin A, General Manager at Wingate by Wyndham Calgary South, responded to this review, 26 June 2014
Thank you MIchelle C for reviewing our hotel. I am glad to see that your check in was smooth and that you enjoyed your room. We strive to stay up in the market for our decor and our front desk team strives to be number one in service. I look foward to remaining your hotel of choice when travelling in our city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wingate by Wyndham Calgary South

Property: Wingate by Wyndham Calgary South
Address: 400 Midpark Way SE, Calgary, Alberta T2X 3S4, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Calgary
#15 Romantic Hotel in Calgary
#18 Business Hotel in Calgary
#18 Family Hotel in Calgary
Price Range (Based on Average Rates): £
Hotel Class:3 star — Wingate by Wyndham Calgary South 3*
Number of rooms: 103
Official Description (provided by the hotel):
Business is what we do best at the Wingate by Wyndham Calgary. Use our 24-hour business center to fax, photocopy and use the net - all free of charge. You can also surf the net in your guest room with our free high speed internet access. Relax & relieve stress after a long day by working out in our fitness centre, swim in the pool, and finish off by relaxing in the hot tub. ... more   less 
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Also Known As:
Wingate By Wyndham Calgary Hotel Calgary
Wingate Calgary Hotel
Calgary Wyndham

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