On my last night of a four-night stay I was thinking "what a great business hotel - a welcomed addition to the choice of hotels in Calgary near the airport" - here's what made it very good:
Internet access: fast wi-fi, and not just in the lobby! I had four devices going at the same time, watched a show, etc ...and all free.
Room - everything you want and need as a business traveller - lots of conveniently placed outlets, comfortable seating area, gd size flat screen tv, nice walk-in shower and good amenities. Very comfortable bed and linens. Good soundproofing except for the shower noise from the room above - that's where you think "hmm they missed something". Very clean and very good housekeeping.
Restaurant/bar - food was good (a 3.5 out of 5) - but frankly I was looking for convenience and not a culinary experience. The ambiance and the service is excellent - the staff is fabulous and after a long day it's nice to be able to just sit and relax.
Lobby- I don't usually comment on the lobby - but it is extremely well decorated and offers all amenities a traveller could want - down to access to a terminal to print your boarding pass.
Staff - very welcoming and very friendly all around.
So what robbed them of the last Trip Advisor circle? How they handled a 4 a.m. fire alarm. Absolutely no staff was available or visible to tell you where to go when you got down the stairs or outside. No one told you when you could go back in. From my perspective it was very badly managed - an obvious lack of basic safety procedures ...or knowledge thereof by the staff.
The alarm handling aside - I will stay here again - it would have had five circles but for the alarm management.
- Official Description (provided by the hotel):
- Courtyard by Marriott Calgary Airport provides greater flexibility and choices for guests than the other Calgary airport hotels. At the center of it all, our restaurant and bar - The Bistro - is a destination that delights with breakfast in the morning and fantastic drinks during the evening. When you stay at Courtyard by Marriott Calgary Airport, you can enjoy flexible accommodations, as well as inviting public spaces, that provide free Wi-Fi and many opportunities for relaxation. Our YYC airport hotel's free airport shuttle makes it easy for you to arrive with us or to head back to the airport when your stay in Calgary is through. We offer a perfect blend of convenience and comfort for our guests, with modern decor and many high-tech amenities. Courtyard by Marriott Calgary Airport is close to Calgary Tower, CrossIron Mills, and businesses like Shaw, General Dynamics, and Telus. ... more less
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