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“Very nice all the way.”

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Sandman Hotel Calgary Airport
Ranked #71 of 109 Hotels in Calgary
Reviewed 8 August 2011

The Sandman shuttle (very convenient) dropped me off at the front door about 1 am Sunday morning. Check in was quick & friendly. The lobby is very nice. My room was just what I needed at that time of day. Very quiet. Very clean. The hallway leading to my room is well maintained. I took the 11 am shuttle (hotel supplied) back to the airport.
The parking area is quite large. Easy access to the main highway. When in Calgary I stay at the Sandman. 2 BIG thumbs up!

Room Tip: ask for an upper room
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  • Stayed: August 2011, travelled on business
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1  Thank benPrinceGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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195 - 201 of 261 reviews

Reviewed 4 August 2011

Stayed in this hotel for one night. It is very close to the airport has free parking and free internet which is always a plus. I ate in their restaurant and the food was very good.

  • Stayed: July 2011, travelled with friends
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1  Thank Susie60713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2011

Stayed for one night in this hotel, after a long haul flight from Cardiff, to Amsterdam, to Seattle, then to Calgary. This hotel has a shuttle service from the airport and has been so convenient (even if we had to wait for more than half an hour). We were extremely exhausted when we arrived, and later on realized that we left our bag in the shuttle. We informed reception and had no problem retrieving it.... very helpful staff indeed. The hotel is clean and reasonbaly priced and had the necessary facilities that we needed for our stay. This hotel has Moxie's Grill next to it... quite pricey but excellent food and brilliant service.

  • Stayed: May 2011, travelled with family
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1  Thank asndavies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2011

Close to the airport, free parking, free internet. Loved these qualities. Front desk service fine.
The carpets could use a good cleaning in the common areas, lobby was nice however.
Elevators a bit scary if you are claustrophobic as it gets tricky using the key, card in and out, press floor you want, doors shutting quickly, etc. We switched rooms as we had asked for a quiet room and got stuck next to the elevator first time around. Thanks to the past reviewer to told us that it would be noisy there hence our switch.
Bathroom modern, small tub yet deep.
Room clean enough, bed comfortable enough for the few hours sleep we had. Bring candles for slight musty air. No minibar. You have a fridge and microwave.
Pool and whirlpool very clean and good temps.
We ate at Moxies attached to the hotel, not the best meal we have ever had but nice atmosphere.
Overall, we would stay here again due to location and would recommend to others. Airport shuttle available but we did not use this service to rate it.

  • Stayed: March 2011, travelled on business
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1  Thank islandhopper72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2011

I stayed here for 3 nights while on a course in Calgary with some co-workers. The hotel is decent but nothing special. I found the bed a bit uncomfortable and hard to sleep in. Also the room was dark with little natural light. There is a Moxy's restaurant located in the hotel which has excellent food and service which was a nice find. Overal it's a decent hotel and would stay here again if the price was right.

  • Stayed: November 2010, travelled on business
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1  Thank CB_Highlander10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2010

Shuttles do not work well, just assume you will be paying for your cab both to and from hotel and they do not care

  • Stayed: December 2010, travelled with family
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2  Thank 4snowbunnies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_calair, General Manager at Sandman Hotel Calgary Airport, responded to this reviewResponded 6 January 2011

The Sandman Hotel Calgary Airport offers a 24 hour shuttle service. The shuttle is scheduled to depart from the hotel to the airport every 30 minutes during the morning and may be booked on a first come, first served basis. The shuttle is also available from the airport to the hotel on an on call basis. As with all vehicles - there is a capacity but we do endeavour to return as quickly as possible to the airport. Without knowing the details of what transpired with the guest, it is difficult to respond accurately to the comments.

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Reviewed 15 October 2010

I stay at this hotel once every few months and it has progressively gotten worse over time. The staff is very slow and unfriendly and the rooms are worn out. They even lost my Bosses reservation and he had to stay across the street instead. I was also alarmed when a co worker lifted up his pant legs and showed us these new "red' bite marks that appeared after sleeping. I know these are bed bug marks because I once had the same experience in another hotel. Stay away if you can!! I can handle the slow and unprofessional staff but I cannot handle the thought of getting attacked by bed bugs again!

  • Stayed: October 2010, travelled on business
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3  Thank Travel2971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_calair, General Manager at Sandman Hotel Calgary Airport, responded to this reviewResponded 20 October 2010

We appreciate Ms. Smith's comments and will endeavour to improve the speed of check in, although having the majority of their group check in at the same time will always slow things down a little. The member of the group with the "lost reservation" did not have a reservation for that night as it was made for the previous night and cancelled when the guest did not arrive. This has already been addressed directly with the guest.

Regarding the "bite marks".. Had we been advised of the concern at check out we would have called a pest control company to verify. However, we have very strict policies and procedures in place where the Room Attendants thoroughly check each room on departure. We have found no evidence of bed bugs. In the current climate with the publicity surrounding bed bugs, it is possible that a spider or mosquito bite would be thought to be something different.

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Additional Information about Sandman Hotel Calgary Airport

Address: 25 Hopewell Way NE, Calgary, Alberta T3J 4V7, Canada
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #71 of 109 Hotels in Calgary
Price Range: £60 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sandman Hotel Calgary Airport 3.5*
Number of rooms: 177
Official Description (provided by the hotel):
Situated only minutes from the YYC Calgary International Airport, Sandman Hotel Calgary Airport offers everything for the business and leisure traveler. Multi-purpose meeting and banquet rooms, a business centre, an indoor swimming pool and whirlpool, are just some of the amenities this hotel has to offer, making it the perfect choice for your next stay. ... more   less 
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Also Known As:
Sandman Hotel And Suites, Calgary Airport
Sandman Inn Calgary

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