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“Good place with some minor growing pains”

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Radisson Hotel & Conference Centre Calgary Airport
Ranked #14 of 109 Hotels in Calgary
Certificate of Excellence
Winnipeg, Canada
Level 5 Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Good place with some minor growing pains”
Reviewed 12 April 2014 via mobile

My wife and I attended a medical conference held at the convention center attached to this brand-new, 7-month-old hotel. It's a 15-min shuttle ride from the airport, and the ride will be cut in half next month when they open the new tunnel that runs under the airport runway. The friendly shuttle driver was professional and helpful. The hotel is located in a developing zone around the airport. There is an office building next lot, and a major junkyard on another side, probably a remnant of another decade when there was nothing else in the area. Parking is adequate. The C-train station is a 15-min walk away. There is no bus service so you either rent a car or take a cab. Cross Iron Mills mall is. 15-20 min drive north, or roughly a $25 can ride. The lobby is expansive and impressive, in the way that newer airport hotels are trending to. Check-in was easy, and the front desk lady, Olga, was pleasant and efficient. We had a late-night snack at Ric's Grill, the hotel restaurant. Both the clam chowder soup and the Thai curry salad we ordered were bland, but the service was good. Two elevators service the 3-storey complex. Our room was larger than the standard hotel room, and had a view of the driveway and front entrance. Interiors were done in a tasteful minimalist Scandinavian style, consistent with the lobby theme. Lighting was all CFLs, so I was glad the room had an abundance of lamps. Own great thing is each lamp had 1-2 outlets to accommodate all sorts of devices for recharging. The wardrobe cabinet was large, and was lit by a motion-sensitive lamp. There was a fridge but no safe. The room was clean; towels smelled clean and were thick and absorbent. Shower stall was roomy. No bathtub which is good because bathtubs are one of the most useless investments whether in a hotel or a residence. They're also one of the most frequent reasons for falls and injuries in a bathroom. There is a small indoor pool with a waterslide which kids will love, a hot tub, a sauna. The fitness center has 3 treadmills, a couple of ellipticals, a bike, and a universal weight machine --- all brand new with 4 wall-mounted TVs.
The minor growing pains I came across would include swipe cards that had to be re-issued since they didn't work; a little confusion in the shuttle van reservation; and a little confusion as to the number of nights we were paying for vis-a-vis the nights the conference organizers were paying for.
It would be interesting to see what the hotel would be 5-7 years down the road. Right now, it is a good place to stay in.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hobbes2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Front Office Manager at Radisson Hotel & Conference Centre Calgary Airport, responded to this review, 20 April 2014
Dear Hobbes2007,

Thank you for taking the time to review your stay at the New Radisson Hotel & Conference Centre Calgary Airport. We are happy that the conference was a success and you enjoyed the facilities on the hotel. We appreciate the detail that you provided in your response so our potential guests have a clear idea of what we offer. We are working to ensure that our growing pains are minimal, and we continue to eliminate areas of concerns and potentials problems for our guests. Hope to see you back when you are next in Calgary.

Yours is Hospitality,

Mandy Johal
403-475-1001
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
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English first
Winnipeg, Canada
1 review
Reviewed 9 April 2014

What a beautiful new hotel. While I was there for only a few short hours, the staff were fantastic and the hotel was absolutely modern! The décor was all new. My room was all new - fresh linen and towels, the bathroom had a great shower - just enough water pressure, modern and very functional.

I arrived late at night at the Calgary airport, I called the hotel and they sent a shuttle to pick me up at the airport. I didn't wait very long - maybe 15 minutes (I called before I got my luggage - so timing was perfect). Once at the hotel, I was greeted and processed in minutes - I was in bed in less than an hour after I landed!

I didn't get a chance to try the breakfast but it did smell good. I would totally stay here again.

Room Tip: any room would be great - they are all new!
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jordena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Front Office Manager at Radisson Hotel & Conference Centre Calgary Airport, responded to this review, 20 April 2014
Dear Jordena K,

Thank you for taking the time to add a review on your stay at the New Radisson Hotel & Conference Centre Calgary Airport! We are thrilled that you enjoyed your stay with us! We hope that you are able to come back and enjoy the other amenities on site. Such as Sana Spa where you can enjoy a relaxing massage and other services. Also Ric's Grill and Lounge for a great meal!
Yours is Hospitality,

Mandy Johal
403-475-1001
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CRESTON
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 April 2014

We really enjoyed staying at the Radisson Hotel. The location is quiet. The room was spotless. The bed was extremely comfortable. It was a good thing that the hotel has a restaurant because there are no other eating establishments nearby. We ate at the restaurant which was very quiet. After that we found that the lounge in the next room was serving the same food and was much friendlier. Unfortunately, from inside the hotel you have to walk through the restaurant to find the lounge. Next time we will skip the restaurant and eat in the lounge where the staff are fun. My husband loved that there was an automobile wrecking yard next door!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BRENNA C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Front Office Manager at Radisson Hotel & Conference Centre Calgary Airport, responded to this review, 20 April 2014
Dear Brenna C,

Thank you for taking the time to share your experience at the New Radisson Hotel & Conference Centre Calgary Airport! We are thrilled that you enjoyed your stay! We look forward to have you back to stay, and enjoy our fantastic daily drink specials at Ric's Lounge!
Yours is Hospitality,

Mandy Johal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Golden Bc
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 March 2014

We have stayed at the New Radisson Motel 3 times in the past two weeks. Spacious nicely decorated reception area. Reservation personnel were professional. The rooms were very clean with top of the line bedding. The hot tub was great. Swimming area and sauna very clean also. The restaurant has a great burger. Ordered an award winning drink and the bar tender was a bit confused as to what went into the drink- the bar staff could have more training. There is a Super Store and other smaller stores are only a few blocks away and easily accessible. We will certainly be staying at this Radisson Motel again on our trips from BC to Calgary in the future.

Room Tip: Great rooms for the price point.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pearl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Front Office Manager at Radisson Hotel & Conference Centre Calgary Airport, responded to this review, 3 April 2014
Pearl B,

Thank you for taking the time to add a review on your recent stay with us at the New Radisson Hotel & Conference Centre Calgary Airport! My team and I are thrilled that you enjoyed your stay! Please feel free to contact me directly to book your nest stay with us!
Yours is Hospitality,

Mandy Johal
403-475-1001
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Deer, Canada
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2014

Very friendly staff. Higher end restaurant on site. On time shuttle to the airport. Room was very clean, modern and nice and big.
Only glitch was we agreed on a wake-up call and picked a time but it never happened which could have been bad with a plane to catch.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Front Office Manager at Radisson Hotel & Conference Centre Calgary Airport, responded to this review, 27 March 2014
Dear Jay C,

Thank you for taking the time to leave a review on your stay at the New Radisson Hotel & Conference Centre Calgary Airport. We are thrilled that you enjoyed your stay. Our apologizes for the issue of the wakeup-call, we are working diligently to ensure a similar situation does not take place in the future. We hope to see you back soon!
Yours is Hospitality,

Mandy Johal
403-475-1001
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Airdrie
1 review
Reviewed 15 March 2014

My daughter and I wanted to have one night out just to relax. Mother daughter. We were hungry and the dining room was empty so we went to the bar . Since there were couple people there and the ambiance was better . However, service was horrible. Not the fault of the waiter/ bar guy but it took 2 hours to get our meal . Then I had a complimentary for desert or coffee and I took desert ask for a complimentary coffee never have the coffee . Machine was broken . Then went to the pool, bunch of little girl screening, very echo too noisy. Hot tub way too hot and very dangerous. I live hot tub but this was burning your skin. LocAtion not sure is good. Don 't like outside but close the curtains and imagine anywhere you want to be and will work .

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jmaui45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Front Office Manager at Radisson Hotel & Conference Centre Calgary Airport, responded to this review, 27 March 2014
Dear Jmaui45,

Thank you for taking the time to leave a review on your recent stay at the New Radisson Hotel & Conference Centre Calgary Airport. We are pleased that you enjoyed your stay with us. Our apologize for the coffee machine being unavailable, and the wait for your food. Hope to see you again when you are looking for a night to stay in Calgary.
Yours is Hospitality,

Mandy Johal
403-475-1001
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level 4 Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 March 2014 via mobile

this is a nice new hotel that is confortable with friendly staff! the only problem is that it is a bit far from anything.

I recommend this hotel for a short stay.
ps: the pool is very nice and the parking is free.

Stayed March 2014, travelled with family
Helpful?
Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Front Office Manager at Radisson Hotel & Conference Centre Calgary Airport, responded to this review, 12 March 2014
Dear William H,

Thank you for taking the time to add a review on your experience during your stay at the Radisson Hotel & Conference Centre. We are thrilled that you enjoyed your time with us. We hope to see you back soon when you are next in town.
Yours in Hospitality,

Mandy Johal
403-475-1001
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Hotel & Conference Centre Calgary Airport

Property: Radisson Hotel & Conference Centre Calgary Airport
Address: 6620 36 St NE, Calgary, Alberta T3J 4C8, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 109 Hotels in Calgary
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Radisson Hotel & Conference Centre Calgary Airport 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
The Radisson Hotel & Conference Centre Calgary Airport East is a new hotel located only minutes from the Calgary Airport and downtown. With well-appointed guestrooms, Conference facilities and on-site Spa it is the perfect place to stay in Calgary. ... more   less 
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