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Radisson Hotel & Conference Centre Calgary Airport
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Reviews (1,152)
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Show reviews that mention
All reviewsjunk yardheated floorscalgary airportgreat hotelrooms are modernbreakfast buffetlate checkgreat amenitiesan early morning flightshuttle servicehot tublong flightexcellent staydefinitely stay here againfree shuttlebed was comfortableone night stay
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1,016 - 1,021 of 1,152 reviews
Reviewed 11 August 2014

Everything in this hotel met and exceeded all of our expectations. We would absolutely stay here again the next time that we are in Calgary. It had a great swimming pool and water slide for the kids(once we figured out how to get the water slide working that is lol) and a great hot tub for the adults to relax in after a long day.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Christine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Front Office Manager at Radisson Hotel & Conference Centre Calgary Airport, responded to this reviewResponded 13 August 2014

Hello Christine T,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our convenient location. We look forward to your next stay.

Yours is Hospitality,

Jitesh Darji

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

Awesome motel. One of the best I have stayed in and at a very reasonable price. Extremely comfortable room for the three of us. Wonderful food at Ric's restaurant with excellent service. Very convenient shuttle both from and to the airport with pleasant drivers. Early AM coffee service was great as we waited for shuttle.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
2  Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Front Office Manager at Radisson Hotel & Conference Centre Calgary Airport, responded to this reviewResponded 13 August 2014

Hello James A,

Thank you for taking the time to add a review of your recent stay with us. We are very pleased that we were able to provide services that exceed your expectation. We hope to see you back soon!

Thanks,

Jitesh Darji

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

Stayed here after a long flight. Easy access from the airport especially with the new tunnel opened. Room was well appointed, quiet and clean. Comfortable bed, plenty of space in the room, efficient shower. Staff extremely welcoming and friendly. Will definitely stay again.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Jackie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Front Office Manager at Radisson Hotel & Conference Centre Calgary Airport, responded to this reviewResponded 13 August 2014

Hello Jackie P,

It’s great to see that travelers are referring to tripadvisor for honest reviews from real guests, to ensure that their stay is as pleasant as possible. My team and I are thrilled that you took the time to add a review about your recent stay. We hope that we get the opportunity to provide enjoyable stays for many, many more!

Thanks,

Jitesh Darji

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

We booked this hotel based on trip advisor reviews. We weren't disappointed with the rooms - spacious, clean, very comfortable beds and just what was needed. The hotel overall was really great. The only let down was the customer service. The woman working in the restaurant clearly couldn't be bothered. She ignored us when we arrived for breakfast, forgot our order and then passed on the wrong order to a colleague (who was much friendlier). After a long wait we had to try and find her to settle the bill. When we checked out our bill was wrong - we had been billed for another person's drinks at the same restaurant. When I said this wasn't ours, particularly since we had only just arrived that night, rather than change the bill, the person at the front desk made me stand and wait while he went through ALL the receipts from the restaurant. Of course, the bill wasn't ours. Again another wait as he changed the bill - no apology. If the staff received better training in customer service this could be a great place to stop over.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Stardrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Front Office Manager at Radisson Hotel & Conference Centre Calgary Airport, responded to this reviewResponded 13 August 2014

Hello Stardrum,

Thank you for taking the time to add a review on your recent stay with us at the Radisson Hotel! I apologize for the service you experience with the Restaurant. On behalf of frontdesk staff i would like to apologize that you had to wait until we cross checked the restaurant bill. I will make sure staff is more polite and show empathy while handling such situation! We look forward to having you back soon.

Thanks,

Jitesh Darji

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

This hotel is only a year old and is gorgeous, especially for the amount of money a king room costs. Everything is clean and new and exquisitely decorated. The staff in the restaurant and at the desk were professional and helpful. The room, itself, it large and gorgeous. The bed was VERY comfortable. It has so many areas to spread out and put things. I only got to stay there one night but wish I could've spent my whole week in Canada at this hotel!!

Room Tip: My upstairs neighbors did drop a couple of things on their floor and it woke me up but it was not noisy otherwise. The doors do not close very quietly---something I would love to see fixed.
  • Stayed: August 2014, travelled solo
    • Value
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Thank uniquetraveler333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Front Office Manager at Radisson Hotel & Conference Centre Calgary Airport, responded to this reviewResponded 13 August 2014

Hello uniquetraveler333,

Thank you for taking the time to add a review on your recent stay at the New Radisson Hotel & Conference Centre. My staff and I are very happy that you enjoyed our hospitality and quality of our property. We appreciate your tip and our maintenance team will work on it! Hope to see you back soon.

Thanks,

Jitesh Darji

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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