This hotel seemed to have everything going for it (on paper): location, wonderful staff on check-in, and the lobby/hallways are clean and modern. As other reviewers have said though, it all stops here.
Our room was what you would expect from a highway motel. Wallpaper is wilting/peeling on all walls, our lampshade had mysterious brown spray on it, our carpet and mattress had major burns on them (see my photos). The bed linen was clean thankfully, but once we settled in to sleep, a -terrible- constant and loud (drilling?) sound started. We were on the top floor in a corner room, and the sound was clearly from the exterior, though I can't imagine what would cause it. At this point, I popped onto Trip Advisor (which i honestly wish I had done before booking) and saw the mountain of terrible reviews pointing out all of the same. Having just witnessed another guest complaining in the lobby to the poor woman who was so helpful and courteous during our check-in, we decided not to even bother calling down about the sound or state of our room. Why bother the helpless front desk staff who undoubtedly hear all the same complaints regularly?
Considering the other reviews here, and witnessing the issues first hand, I don't see this hotel improving at all. If you have the foresight to read this in advance, just stay away. I'm sure the hotel will continue to have a steady stream of unsuspecting passers' through, Travelocity bargain hunters, and young undiscerning snowboarders. Spend the extra cash, and stay at Four Points.
- Official Description (provided by the hotel):
- Located across the world-class Canada Olympic Park, along the Trans-Canada Highway, and only a short drive from downtown Calgary, Sandman Hotel Calgary West is the perfect choice whether travelling on business or pleasure. ... more less
- Reservation Options:
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- Also Known As:
- Sandman Hotel And Suites Calgary West
- Sandman Hotel Calgary West