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Reviews (1,012)
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All reviewsmicrowave popcorncactus clubfull kitchenfront deskevening snacksbasketball courtfree cookieshome away from hometim hortonscalgary airportpool and hot tubshuttle servicegreat place to stayseparate bedroomhot breakfastthe breakfast areacomfortable stay
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Reviewed 4 weeks ago

We stayed here 2 nights May 31 and June 1

Lakeview Signature Inn Calgary airport was chosen for its location, hot tub and the fact an evening social complete with snack had been included. We had just landed and then travelled from Edmonton to Calgary too tired to grocery shop or eat out.

Lovely room with comfortable bed all nice and clean, 24 coffee in the lobby along with cookies and fruit off to a great start.

Where we were let down was the evening social, first the same lady that served it was the one I asked about it and she said no it wasnt happening tonight it was special Tuesdays. As we are getting a coffee and an apple and calling it dinner quite dissapointed as we had paid extra over some other places we had choices of we noticed the lobby getting full. Hmmmmm.

Apparently that same lady was setting it up chilli she never provided hot sauce, comdiments of any kind or bread. There were a number of tour busses on-site that day the place was almost full, it was slim pickings. Vegetable chilli was all I could get it was aweful tasteless, I asked for hot sauce she said she didnt have any.
She put out 12 mini quiches and someone took all 12 so I asked did she have any more she said I was allowed on plate that was it and she saw me have chilli so no. Really? This just happened.

We went to bed thinking we made a big mistake never intending to book a hotel again air bnb is so much friendlier.

Thankfully the breakfast staff were a breath of fresh air friendly and helpful and the hot breakfast was decent except for the bagels. They were small and kind of stale.

The lady who did the evening snack May 31st took a lot away from my experience as she seems to be tired of her job. She wanted it to be all about her and how hard her job is not a guest experence. Telling me people are taking too much food and she was dragging things like the quiches from the freezer. They were quite dry tiny and freezer burnt so not worth the trouble this lady put me through. She either needs some training or a new position she should not be interacting with guests. At breakfast lo and behold the elusive hot sauce that had always existed was brought out to go on eggs apparently she chose not to get it the night before.

I wouldnt recommend this hotel

  • Stayed: May 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank chickandbeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvester E, General Manager at Lakeview Signature Inn Calgary Airport - A Suite Hotel, responded to this reviewResponded 2 weeks ago

Hello chickandbeast:

Please accept my apologies for the less than positive experience that you felt you had while staying with us on your recent visit to Calgary.

We would love to have you as our guest again and would love to hear from you directly as we want you to fully recommend us to others. (We will have hot sauce available for you}.

Best regards

Sylvester E Freeman|General Manager
gmcalgary@lakeviewhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very clean, comfortable accommodation near the airport.

The hotel staff was very friendly and attentive, they cleared all my queries regarding the area, there is also an option in the hotel of

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank abelch148827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Perfect room and excellent service.Very close to Airport. Airport shuttle service available. Value for money. Coin operated laundry and breakfast bar included.
We loved our stay. All perfect. Thanks to the staff.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ajeyam222433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We stayed here one night before we picked up our motorhome. The hotel is close to the airport and the hotel shuttle picked us up after a call. The room was clean and spacious. Breakfast was simple but quality was good. Bed was excellent. Would stay here again.

Stayed: May 2018, travelled as a couple
Thank Hans H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvester E, General Manager at Lakeview Signature Inn Calgary Airport - A Suite Hotel, responded to this reviewResponded 2 weeks ago

Hello Hans H:

Thanks for choosing to stay at Lakeview Hotel Signature Inn before you continued on your journey via motorhome. I am happy to hear that you were able to take advantage of a few of our amenities such as hotel shuttle and breakfast.

Thanks for echoing the sentiments of others who have also commented on how excellent our beds are. We are looking forward to seeing you on your return to Calgary.

Best regards

Sylvester E Freeman|General Manager
gmcalgary@lakeviewhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2018

Great hotel for families and large groups. Excellent value and great services. I would definitely stay there again for a family trip or a group function.
If you are a big eater at breakfast, you may want to skip the buffet as there is not alot of options and limited quantities. However, there are many restaurants around the hotel.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank susanlmccullagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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