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“Terrible hotel for the price”

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Holiday Inn Express & Suites Airport - Calgary
Ranked #61 of 109 Hotels in Calgary
Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Terrible hotel for the price”
Reviewed 14 December 2010

I am in the hotel right now typing this because I am so disappointing. The "High" speed internet acts like its a dial up!

Food: They dont have any where to buy food here, so you have to leave the hotel to get the food, in a cold city like Calgary.

Room: Clean, but one day Remote was under my bedsheets, the next day my small blanket was on the couch.

Service: The people working here couldn't care less about taking care of you, thats the impression they gave me.

Biggest disappointment:
Its one thing not to have a place to buy food, but I got sick while staying here, and I went down to the front desk to see if they Advil or Tylenol, they don't even have that on hand either!

Ill never stay here again!!

  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tshanToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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244 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Kindersley
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 November 2010

We booked a Jaccuzzi suite, for a quiet stay. Mistake!!!! You could hear every step on the upper level. People raced the hallways and the window was very drafty in the bedroom. Front desk staff didnt care about noise level before 11 pm.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JdyCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 November 2010

Totally decided on this hotel because recommended by a business friend. Was here for lesiure and business. Check in was quick and accurate. The room was impressive. The lobby was nice to have meetings with business clients. For leisure, my kids and wife loved the pool, whirpool agd fitness centre. The airport shuttle so convenience for us as we from BC, dont need to rent a car. Overall we are happy with the holiday inn express airport Calgary.

  • Stayed July 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aa88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, TN
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 October 2010

I booked this room on hotels.com for around $80, I believe, and it worked great for our purposes. We were coming from Banff and had to be at the Calgary airport at 6am, so we dropped off our rental car at the airport the night before, took the shuttle to the hotel, and then took it back again in the morning. Shuttle service both times was good.

The area isn't all that exciting, but airport hotels usually aren't! The room itself was great. Comfortable beds, well decorated, flat screen TV and free internet. Nothing to complain about.

  • Stayed August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jent103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irvine, CA
Level Contributor
302 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 19 September 2010

I stayed here twice in Sept 2010. The place is relatively new, clean and comfortable. The rooms were large enough and the amenities quite good. The refrigerators were a bit noisy but otherwise my stay was pleasant. Recommended.

  • Stayed September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bblumberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, TX
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 September 2010

We stayed two nights in different rooms, one after arriving at Calgary's airport and another the night before we flew home. The rooms were good-sized, linens were nice, and most things appeared clean and well-kept. However, several small things added up to disappointment with this establishment: the refrigerators were extremely noisy and bothered us each night (we turned them off to sleep, but the first one then defrosted and wet the carpet); one of the rooms had a fair bit of mildew in the shower; the handle came off the shower control the first time it was used; and the electronic lock failed on the room door our final night (which wasn't a major inconvenience since it happened late, so the deadbolt sufficed).

Overall, the hotel was still better than many we've stayed in, but based on this maintenance situation, we'd probably choose another hotel next time

  • Stayed July 2010, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Nolan_SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane in Sunny Queensland
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 August 2010

This hotel is very good value for money; nicely laid out rooms including a fridge and microwave (although no utensils to use in it). The price we paid included the breakfast buffet which was basic but enough to fill your needs. Only downside was the foam plates and plastic cutley.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bobbiee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Airport - Calgary

Property: Holiday Inn Express & Suites Airport - Calgary
Address: 45 Hopewell Way NE, Calgary, Alberta T3J 4V7, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Calgary
#28 Romantic Hotel in Calgary
#29 Family Hotel in Calgary
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express & Suites Airport - Calgary 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Experience Holiday Inn Express Airport Calgary’s outstanding guest service and expect a great rest in one of our 101 elegant and spacious guest rooms. Located south of Calgary International Airport (YYC). Hotel amenities include free airport shuttle, free wired and wireless high-speed internet access, business centre, pool and waterslide, fitness centre and guest laundry. Each guest room includes at least one 32” LCD TV, large work desk with ergonomic chair, mini-fridge, microwave, coffee maker and voice-mail. Our complimentary Express Start Hot Breakfast Bar is served every morning in our Great Room – start your morning off right with the world’s best tasting cinnamon roll.Jetting out on a vacation ? - leave your vehicle here unattended for just $7/day for a maximum 7 days. The Holiday Inn Express Airport Calgary would love to be the host of your next corporate or leisure meeting. We have a variety of meeting rooms to accommodate between 10 to 100 people. Family suites and jacuzzi suites available for the perfect weekend getaway. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Airport - Calgary Hotel Calgary
Holiday Inn Express And Suites Airport - Calgary
Holiday Inn Express Calgary
Calgary Holiday Inn
Holiday Inn Calgary

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