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“A complete laugh!”
Review of Boston Pizza

Boston Pizza
Ranked #2,482 of 3,580 Restaurants in Calgary
Cuisines: Pizza
Neighbourhood: Northwest Calgary
Restaurant details
Neighbourhood: Northwest Calgary
Calgary, Canada
Level 6 Contributor
326 reviews
248 restaurant reviews
common_n_restaurant_reviews_1bd8 1,549 helpful votes
“A complete laugh!”
Reviewed 10 September 2012

At 6:30 PM Sunday evening we dropped into PB for a family dinner. With 5 visible empty tables and 4 visible empty booths, we were told it was a 10-15 minute wait. (see picture) Really? It was suggested we eat in the lounge as they could seat us quicker. Opting out of this and wanting to wait for a dining room table, we did indeed wait the time we were told. After the hostess sat us we inquired why we couldn't have sat in one of the available vacant locations and had a beverage while we waited. She told us there was a table vs.staff equation and if she sat us at an available location it would put too much stress on the servers and they could 'crash'. Yes, actual word used! I asked if they were short staffed, she said no, they worked on history of a year previous to determine how much staff to put on and that it wasn't busy on Sunday nights then, so that's why so few servers. We did order pizza, which was typical BP. Hot, fresh, hit the spot but certainly nothing special. We played a game with our waitress and set the timer on our phone to see how long it would take for a water refill. This was after placing our empty glasses at the side of the table for her to see. 15 minutes later I finally asked for more water and she brought 1 glass, when there were 3 empty. She didn't ask if we were interested in dessert, just were we ready for the bill. Needless to say this was a less than satisfactory experience. There are at least 3 other competitive restaurants in the parking lot of this Boston Pizza. If it wasn't for a gift card we had, we would have taken our business elsewhere.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank CanadianMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 reviews from our community

Visitor rating
    2
    0
    3
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Calgary, Alberta
Level 6 Contributor
26 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Could use help”
Reviewed 14 December 2011

Kids eat free is your best bet.
Just you basic bar fly menu, nothing creative.
If hungry you can survive.

Visited December 2011
Helpful?
1 Thank Frozen_in_Alberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level 6 Contributor
149 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
“Chain Food, Grease Bucket”
Reviewed 22 November 2011

Pros:- Standard options and large American type portions.
Cons:- The service is usually slow and food is greasy and not particularly tasty.

Visited September 2011
Helpful?
Thank Karma203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 4 Contributor
38 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Cross Contamination of Ingredients”
Reviewed 3 November 2011

As a pescatarian, it was very upsetting to find chicken in my shrimp salad. Unfortunately, this was the second time this had happened at the same restaurant. Even though management assured me it would not happen again, I will not be visiting this restaurant again.

  • Visited October 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank AlissaJayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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