I have been to a few different spas in Calgary and have had some great experiences but Newbury really impressed me. First of all,the location is conveniently located right in the Beltline making it very easy to get to. From the outside it looks quite small but I can assure you that once you're inside it definitely opens up! I was greeted by both young women at the front and they were very friendly and professional, my appointment was looked up right away. One girl gave me my loaner sandals and showed me to the changeroom. It. Was. Beautiful. It was a very nice relaxing start to my day. My locker was spacious and the robes were quite nice. The questionnaire they have you fill out it very simple and doesn't ask you for a lot of pesky details.
I went in for a facial, massage and pedicure. I was very happy with every single service that day. First was my facial ; I was met almost immediately by the esthetician and led to my room. She was very kind and asked about my skin (if I was experiencing any dryness, excess oil etc..) and based my facial on exactly what I had told her. She put several different creams on and steamed my face for a while as well. As always the massage portion was the best part! It lasted for what seemed like a very long time (which is great in this case!). She was quiet but answered every question I had. After it was finished she explained the entire process to me and what each cream was for and why she chose them for my skin. It was nice to hear it afterwards instead of talking back and forth while the facial was in progress.
Next was my body massage. I was greeted again almost immediately by the girl who would be giving me my massage, she was very friendly and seemed excited about her job. She was talkative and made me feel very comfortable. She catered the massage to my needs exactly, no unneccesary time spent on places that didn't need it. The girl was small but was an absolute powerhouse. The pressure she could place was very intense but I was able to tell her when it got too much for me and the rest was smooth sailing. She advised me how long I should wait for another massage and what to do if my muscles were aching the next day, she was very kind and cheerful.
Last was my pedicure. I know I'm not the only person who is insecure about their feet so if you're like me I suggest coming to Newbury. I was led to the pedicure room where I was met by my esthetician who sat me in my massage chair. She handed me a sample of all the polish colors they had and went to work! She clipped and filed and scrubbed and even put a beautiful wax on my feet and seriously....my feet have never felt so nice! While my feet were in the wax a woman offered and brought me a glass of champagne, which was really great! My toes were then painted beautifully and she even searched for some pink sparkles for me too. She answered all my questions without hesitation so she definitely knows her trade! (As do the other girls I met, by the way). When I was done Megan led me to the lounge to the dryer for my polish and my mouth actually watered when I saw all the treats that were laid out for the patrons.
Tamera came back again and asked me how my day was and so did the girls at the front. They seemed genuinely happy that I had a great time. It was really comforting to be in a place where everyone was happy to be at work and make a relaxing day for their customers. The service industry is a tough line of work and pleasing people isn't always easy but Newbury did that for me and I couldn't be happier. I will be returning very soon!!
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