We spent a beautiful weekend at the Fairmont Hotel Macdonald and I have to say it was for the most part a wonderful weekend splurge. The Fairmont customer service is in a league of its own. It is intuitive, not intrusive and for the first time, where service is concerned I felt like I got my money’s worth.
If you are considering a stay at this particular location here is a list of pros and cons:
1.The service is impeccable
2.The valet parking is worth it, parking downtown is over the top expensive so for an extra couple of dollars on top of the standard 20+ parking fees downtown it is a wonderful thing to be able to just pull up, exit your car and head right up to your room.
3.The valets and doormen take care of all your luggage upon arrival
4.Check-in is quick and seamless
5.Make sure you join the President’s Club before your stay, this will provide you with free wireless and also provide your with beautiful Adidas workout wear for a $10.00 fee (including shoes)
6.If you leave your shoes outside your door, they will be returned to you polished the next day
7.I drank a Hot Chocolate in the lounge that I believe came from Narnia
1.The in room dining is a colossal waste of money. A friend that stayed in the hotel at the same time as us ordered a piece of chicken for her son. She knew it would be expensive but we were astounded at the price for what we got. It was a plain piece of rubbery chicken, a cup of white rice and 3 pieces of broccolini. No drinks, no dessert, her total bill was $41.00. We also ordered breakfast one morning; we received some rubbery eggs, a sausage and some fingerling potatoes. We also had toast that looked like Dempsters bread and half a carafe of coffee with a small glass of juice each. Our total bill for both breakfasts was $61.00. It would be worth the cost if the food was out of this world, sadly, it was less than average quality ensuring I will never make the mistake again. You can call waiters en route and they will deliver food to your room for half of the price, and it will taste a whole lot better.
2.Dining in the lounge is also a huge waste of money. My brother ordered a portabella mushroom burger. It took almost 45 minutes to get to the table, and was a mushroom on a soggy bun with a tiny little bowl full of fries that looked like they were from a bag. For $19.00 I expected much, much more.
3.I expected a bit more in terms of décor and amenities for the rooms. They looked a little run down; the showerhead in particular had mildew stains on it and looked like it could have easily been in a Super 8 motel.
4.The pool looked nothing like what was pictured on the website. It was very misleading; it looked like an average run of the mill motel pool. I imagine, the area in general might be a little prettier in the spring and summer when they open the doors up and patrons can sit out in the garden after taking a swim, sadly, in the winter, it’s not much of an experience. Also one of the mornings someone had left a apple core sitting next to the Jacuzzi tub which sat there for the hour and a half I was using the facilities. Kind of gross. The change rooms were nice, but dated looking. They also advertised the area as a spa, and the only spa services were massages, which were incredibly overpriced.
So in summary, I would recommend this beautiful, old hotel however I don’t believe the cost of a room for the evening is worth given the fact you have to pay for the amenities that make the hotel special. I would also warn you to not order room service, it is overpriced and not worth it by any means. I could have prepared a meal that was substantially better and I am not even that great of a cook. If you can score a deal for a weekend, I would say it’s worth it, even if the room is around $180.00 a night. While researching hotels in Edmonton, I was shocked to see Best Western’s and Holiday Inn’s charging upwards of 150+ a night. I would definitely rather spend a few dollars extra to receive the level of service provided by the Fairmont over the lack of service I know those types of hotels would provide.
- Official Description (provided by the hotel):
- Stately Downtown Hotel located 30 km from international airport. ... more less
- Reservation Options:
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- Also Known As:
- Fairmont Hotel Edmonton
- Fairmont Edmonton
- Edmonton Fairmont