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“Convenient and easy”

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Best Western Plus South Edmonton Inn & Suites
Ranked #15 of 93 Hotels in Edmonton
Certificate of Excellence
GreenLeadersSilver level
Calgary
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Convenient and easy”
Reviewed 24 July 2014

We stopped by overnight while on a short motorcycle trip. It was easy to get to without too much city traffic. There's not much nearby within walking distance but there are other hotels with restaurants and there's a Chop steakhouse next door. The hotel is very new and so very clean. Front desk clerk was friendly and upgraded us due to our membership in HOG. There was parking right in front of hotel so our bikes were safe and secure. Breakfast was good. There was more choice than most breakfast buffets. I would definitely stay here again if I needed to be at the South end of Hiway 2 in Edmonton.

  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank MontyCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep G, General Manager at Best Western Plus South Edmonton Inn & Suites, responded to this review, 28 July 2014
Dear MontyCalgary,

Thank you for your lovely review.

I am pleased to know that you like the hotel and its service and appreciated my team.

As a Best Western brand, we always want our guest to get a clean and hygienic place to stay and I assure you that we will continue doing so in future too.

Look forward to see you again with us.

Regards

Sandeep Ghosh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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838 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
High River, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 July 2014

Anita and Jessica helped to make my daughter's birthday and anniversary stay very special. I did the booking online and then called the hotel to confirm that I would be absent. Anita explained that I would need to fill out a form since I used my credit card. I appreciate how smoothly things went in my absence. I will book this hotel again whenever I am in Edmonton.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Tripsters2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep G, General Manager at Best Western Plus South Edmonton Inn & Suites, responded to this review, 28 July 2014
Dear Tripsters2,

Thank you for your time to post your review.

I am so pleased to hear that your reservation process went so smoothly and you have appreciated my colleagues who assisted you in making your experience better. I will convey your appreciation to them and I assure you that in future too we will keep doing our best always.

Thank you for keeping us in mind when you will be in Edmonton next time.

Look forward to see you again with us.

Regards

Sandeep Ghosh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary Alberta
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 July 2014 via mobile

I have never written a review focusing on towels before, but my shower experience compelled me. The towels are plush and lovely! I considered sleeping in mine. Usually hotel towels are bare and thread barren. But these towels were fluffy and soft. I will stay here again just for the towels.

Oh, and the hotel was pretty great too!

Stayed July 2014, travelled on business
Helpful?
Thank kfindlay1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep G, General Manager at Best Western Plus South Edmonton Inn & Suites, responded to this review, 28 July 2014
Dear kfindlay1979,

Thank you so much for taking some time out and posting your review on Trip Advisor.

I am happy that you appreciated the towels for its quality and I assure you that we will try to keep the same standard in future too.

Regards

Sandeep Ghosh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grande Prairie, Canada
Level Contributor
7 reviews
Reviewed 22 July 2014

Convenient, to amenities on the south side of Edmonton, close to the airport, clean, friendly staff, room was clean and comfortable, king size bed was extra comfortable, made for a relaxing sleep, jacuzzi tub was too small so the added expense for it was a waste,

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep G, General Manager at Best Western Plus South Edmonton Inn & Suites, responded to this review, 23 July 2014
Dear Richard C,

Thank you for your review and I am happy that you enjoyed your stay at our hotel.

I do understand your views regarding the Jacuzzi room and I have reverted to you separately on this so that I can honor your thoughts and do extra on your next visit to us.

As a Best Western brand, if our guest in anyway feel overcharged, I am happy to go one step ahead to ensure that next time you are satisfied with the value of price paid for the product.

Thank you again for sharing your thoughts with me and giving me the chance to look into it and be in touch with you.

I look forward to see you soon with us.

Regards

Sandeep Ghosh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
1 review
Reviewed 20 July 2014

Our stay was just overnight and me and my kids were happy we chose your hotel...great staff.. Friendly ones... And the pool was great..breakfast was good too... Quiet and comfortable...we will come back again..thank you!

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Jiji122775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep G, General Manager at Best Western Plus South Edmonton Inn & Suites, responded to this review, 23 July 2014
Dear Jiji122775,

Thank you for the lovely review and it's a great honor to know that our guest feel our hotel as their home.

I am happy that you were able to enjoy your stay with us and I am sure that in future too we will keep on doing our best for all our guest always.

See you all soon again.

Regards

Sandeep Ghosh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grande Prairie, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 July 2014

I have stayed at this hotel more than a dozen times since it opened. I very rarely have any problems with the hotel, and when I do the staff are quick to address and correct the issue. I like a quiet room and a comfortable bed and I get that when I'm at this hotel. I occasionally hear hallway noise but it is MINOR in comparison with other hotels. The rooms are always clean and the staff is friendly. I also appreciate having decent Wi-Fi service. I don't find that the service drops or cuts out at all! Finally, one of the complaints I had about this hotel a long time ago, is that they didn't offer many choices for breakfast (especially for anyone with dietary restrictions/needs). I am happy to report that this has changed and breakfast foods are generally fresh and there are lots of healthy options. I definitely recommend this hotel and I will continue staying at this hotel!

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Jacqueline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep G, General Manager at Best Western Plus South Edmonton Inn & Suites, responded to this review, 21 July 2014
Dear Jacqueline D,

Thank you for such a lovely review and for patronizing our hotel from the start.

It gives me immense pleasure to know that we were as team able to keep our service level consistent and I am sure that in future too we won't let it go down.

I am also happy that you are liking our breakfast selection and I assure you that I keep on working on it and see how we can make it more better.

Thank you for being our premium guest.

Regards

Sandeep Ghosh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
5 reviews
3 hotel reviews
Reviewed 18 July 2014 via mobile

This best western was adequate when it came to what our needs were. The pool was definitely a highlight because of the water slide and large-ish size of the pool. Our kids really enjoyed that. This hotel is in a convenient location especially if you're coming from Calgary. It's in a newer area of the city. The staff was very friendly and accommodating. Breakfast was great-there was always ample variety and selection for everyone in our family. The rooms were very quiet which was nice. They weren't as clean as I would have liked and the bed wasn't very comfortable. There was a huge indentation on the side I was trying to sleep on. I also didn't like the shower head in the shower. It had a very uneven flow and it wasn't adjustable. Overall I felt it was a good value for the money and With a few exceptions I would still recommend this hotel to others.

Stayed July 2014
Helpful?
Thank Jody75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep G, General Manager at Best Western Plus South Edmonton Inn & Suites, responded to this review, 21 July 2014
Dear Jody75,

Thank you for your review and also taking the responsibility to inform us where we can better our self for the future.

I am happy that overall you have enjoyed your stay with us.

I also want to apologize for the cleanliness issue that you have faced and I will surely ensure that it is being addressed properly with the team so that it is not repeated again.

I will also look into the shower head and ensure that it works properly and give even flow of water.

Thank you again for recommending our hotel and I look forward to see you with us again.

Regards

Sandeep Ghosh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus South Edmonton Inn & Suites

Property: Best Western Plus South Edmonton Inn & Suites
Address: 1204 101 St SW, Edmonton, Alberta T6X 0P1, Canada
Phone Number:
Region: Canada > Alberta > Edmonton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Edmonton
#5 Family Hotel in Edmonton
#6 Business Hotel in Edmonton
#7 Best Value Hotel in Edmonton
#11 Romantic Hotel in Edmonton
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus South Edmonton Inn & Suites 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Sleek, stylish and contemporary, this Edmonton, Alberta hotel is located close to the city center's most exciting dining and shopping district and features easy access to the Edmonton International Airport and the University of Alberta. The BEST WESTERN PLUS South Edmonton Inn & Suites is in the Top 20% for Quality Assurance Scores for Best Western hotels.This hotel in Edmonton is located just off of Highway 2 and offers spacious, well-appointed guest rooms that feature upgraded amenities - like comfortable pillow top mattresses, an in-room microwave, personal refrigerator, flat screen televisions with cable satellite and free high-speed Internet access. Start each morning at this BEST WESTERN PLUS South Edmonton Inn & Suites with a complimentary full breakfast before heading out to enjoy a swim in our indoor saltwater pool - complete with water slide and hot tub - or break a sweat in our fitness center. This hotel in Edmonton is also 100% non-smoking and Eco-Friendly. ... more   less 
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Also Known As:
Best Western South Edmonton Inn And Suites
Best Western South Edmonton Hotel Edmonton

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