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Radisson Hotel and Convention Centre
Ranked #20 of 93 Hotels in Edmonton
Reviewed 16 March 2012

We were up-graded right away to an executive king room. The room had 2 king size beds and was very large. The beds were comfortable and the whole area presented real well. The only thing they could improve would be the lighting in some areas of the room. The hot breakfast was good and plentiful. All the staff was friendly and helpful. We enjoyed the steam room and jacuzzi. I would highly recommend it to anyone and definitely will use it again.

  • Stayed: March 2012, travelled on business
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Thank Ann2012_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EHCC, General Manager at Radisson Hotel and Convention Centre, responded to this reviewResponded 28 March 2012

Dear Guest,

We are really grateful to you for sharing your wonderful feedback following your stay at our hotel. We are delighted you enjoyed our upgraded Executive King room, breakfast, steam room and most importantly your spacious room as much as you did.

It will be our great pleasure to welcome you back on your next trip to Edmonton.

Kind regards

Karima Suleman

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1,121 - 1,127 of 1,209 reviews

Reviewed 16 March 2012

My wife and I stayed in the hotel and from the time we were greeted at the front desk by Francis and all the freindly staff until the time we checked out with Sherwin we felt comfortable and relaxed an awesome home away from home.

  • Stayed: March 2012, travelled on business
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Thank Craig962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EHCC, General Manager at Radisson Hotel and Convention Centre, responded to this reviewResponded 28 March 2012

Dear Craig962,

On behalf of the management and owners of the Edmonton Hotel and Convention Centre I would like to thank you very much for your wonderful feedback following your stay at our hotel.

it is always extremely encouraging for our team to know that their efforts are recognized and appreciated and we thank you for taking the time to share your positive commendations with us

We hope to welcome you back to the Edmonton Hotel and Convention Centre in near future.

Kind regards

Karima Suleman

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Reviewed 14 March 2012

The executive king room was beautiful, they did a very nice job with the renovations, very high end and spacious. The hotel staff was very friendly. The staff in the restaurant was very slow but the food was good and well priced. Overall had a great stay and will stay again, thanks.

  • Stayed: March 2012, travelled on business
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Thank Milt D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EHCC, General Manager at Radisson Hotel and Convention Centre, responded to this reviewResponded 28 March 2012

Dear Milt D,

Thank you so much for your review about our hotel. We are most grateful to you for taking the time to convey your positive feedback following your recent stay, and we hope to welcome you back in the near future


Best Regards,

Karima Suleman

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Reviewed 9 March 2012

there was on going renovations. but staff was helpful. and breakfast was good too. wish their eggs were real instead of the pre-mixed stuff. make sure you close your blinds, because there is scaffolding outside. :)

When we arrived, we were greeted by a very friendly person on the front desk. his name was Eric dingal. and the front lobby was clean and very inviting.

If you are on the east side of edmonton. this is the place you want ot be at. especially once the renos are complete.

  • Stayed: March 2012, travelled with friends
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Thank skdean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EHCC, General Manager at Radisson Hotel and Convention Centre, responded to this reviewResponded 28 March 2012

Dear Guest,

Thank you so much for your comments following your recent stay at our hotel. We are most grateful to you for sharing your positive experiences, and your commendations have been passed on to Eric who is extremely motivated by your review.
It is true that we are under renovations, and it will be completed soon
we look very forward to welcoming you back in the near future.

Best Regards,

Karima Suleman

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Reviewed 9 March 2012

StayeD at this hotel a few days ago, rooms are amazing, staff are very friendly and helpful, breakfast was great and free.

Thanks alot

  • Stayed: March 2012
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Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EHCC, General Manager at Radisson Hotel and Convention Centre, responded to this reviewResponded 19 March 2012

Dear David,

Thank you so much for your review following your stay at Edmonton Hotel & Convention Centre.

We are very grateful to you for taking the time to share your positive experiences and we hope to welcome you back in the very near future.


Best Wishes,

Management Team

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Reviewed 3 March 2012

I did like this hotel despite the annoying renovations. To be honest, with all works in progress the whole check-in process was just a big mess. We needed to cross some temporary bridges and use the backside entrance. The lobby area was messy either. However, I was pleasantly surprised by the room. It was very clean and nicely decorated. Out of all 3-4 star hotels I've seen in British Columbia and Alberta the rooms in this one were the best giving you kind of luxury feel. The same is true for beds with enormously big and comfy mattresses.The staff was friendly and welcoming - they brought us apologizes for inconvenience. The breakfast was fairly good but I wish they had more vegetarian options. I assume once the reconstruction is completed this hotel would be an excellent play to stay (with the prices they have now). I rate this hotel as 3rd out of 9 I visited during my September 2011 tour.

  • Stayed: September 2011, travelled as a couple
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Thank Roman F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EHCC, Front Office Manager at Radisson Hotel and Convention Centre, responded to this reviewResponded 6 March 2012

Dear Roman, thanks for your valuable comments. I notice that you stayed in our hotel in September 2011. Since that we have made huge improvements. First of all, we opened our lovely new lobby in October 2011 which is very spacious with warm atmosphere. Obviously there is no temporary bridge anymore at our entrance. The lobby area where we were before has converted to our Business centre and fitness room. Also we just opened our lovely new restaurant in January 2011.

Also thank you so much for your really delightful review for our customer service and quality of our bedroom. We are always very happy to learn how much our guests have enjoyed our new rooms.

Please visit our hotel again when you plan your next trip to Edmonton, and you will notice the improvements we made in last 6 month.


Best Regards,

Ling Jin
Front Office Manager

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Reviewed 26 February 2012

We stayed in the new part of the hotel and it was very nice and quiet.The staff at the desk went above and beyond their duties to make sure we were taken care of.The restaurant staff were great and the pub food and service were excellent..Merisal and Tina you guy are the best and made our 3 week stay enjoyable...Thanx again Deb and Steve..

Room Tip: 3rd floor is very quiet 24/7 ...loved it.
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  • Stayed: February 2012, travelled on business
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1  Thank debnsteve05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ToriSales, Corporate Sales Manager at Radisson Hotel and Convention Centre, responded to this reviewResponded 29 February 2012

Dear Deb and Steve,

Thank you very much for your kind words of our hotel. We were very happy to be your "home away from home" during your 3 week stay at the Edmonton Hotel & Convention Centre.

At the Edmonton Hotel & Convention Centre our staff are especially proud of the efforts they make to ensure the food and service is excellent – it is definitely the sincere hospitality of our staff keeps customers coming back! Your sincere compliments about Merisal and Tina are truly appreciated - our customer service is second to none, and our customers genuinely appreciate that time and time again.

It is nice to know that the current renovation process has not interrupted your stay at our hotel. We are very pleased to be in the final stages of this project, and appreciate your patience as we move forward.

We do hope you will connect with us again on your next visit to south Edmonton!

Sincerely,
Tori Bardell
Corporate Sales Manager

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Additional Information about Radisson Hotel and Convention Centre

Address: 4520 76 Ave NW, Edmonton, Alberta T6B 0A5, Canada (Formerly Edmonton Hotel & Convention Centre)
Phone Number:
Region: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Edmonton
#10 Romantic Hotel in Edmonton
#11 Family Hotel in Edmonton
Price Range: £61 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel and Convention Centre 3*
Number of rooms: 168
Official Description (provided by the hotel):
The Radisson Hotel and Convention Centre welcomes you and your family to our lovely hotel. We offer 168 guest rooms with king and queen size accommodations. Our friendly staff will go the extra mile to help you on your next visit to Edmonton or Sherwood Park. Our hotel has easy access to all major arteries in Edmonton and Sherwood Park. ... more   less 
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Also Known As:
Edmonton Hotel And Convention Centre
Holiday Inn Edmonton
Edmonton Holiday Inn

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