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“Quiet, clean and nice!”

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Best Western Plus City Centre Inn
Ranked #19 of 93 Hotels in Edmonton
Certificate of Excellence
Reviewed 12 May 2014

Room was quiet like we requested, clean and spacious and comfortable. Staff were very friendly and accommodating! Asked for a late check out and received it! Ordered room service, it was fast, tasty and hot! Definitely stay here again!

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Sherry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (488)
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345 - 351 of 488 reviews

Reviewed 2 May 2014

This hotel had good service, and an average-good restaurant, but the pool was the best part! My 7 year old loved the waterslide and it was a salt-water pool, so no yucky chlorine. I quite enjoyed the hot tub!

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
Thank Alison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Generally satisfied though if your looking to do business and require online access I would consider somewhere else. I have stayed at three of the best westerns in Edmonton and every one has fluctuating, inconsistent internet. They are polite and helpful in addressing the problem, but spending 15minutes on the phone a few times a day to run through the same trouble shooting practices becomes frustrating!

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
Thank Jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Staff was extremely helpful & courteous. Room was clean & comfortable. There is a Tim Hortons connected to this hotel. One of the best shopping masll was like a 2 minute walk from front door of hotel.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Suzanne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

Have stayed at this hotel before and have always been very happy with my stay. The staff is polite and very helpful. Rooms are renovated and clean. Close to the mall, and good location for restaurants.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
1  Thank cyndi w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

Room exceeded our expectations. Quality of TV screen was outstanding. Shower excellent. 24 hour Tim Horton's very useful; we are regulars at that franchise normally. Remember to pack a swimsuit for the hot tub. Proximity to hospital/medical services was our primary reason for booking. Proximity to good shopping centre a bonus.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Beatrix S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

The place is a ZOO! Drunken and noisy people running around slamming doors, swearing during late nights to early mornings. Stayed there 4 nights and only got minimal sleep. Would not go there again. I just cant believe that this kind of behavior is allowed to go on and your charged to stay there.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
3  Thank Ehab H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityCentreManager, Manager at Best Western Plus City Centre Inn, responded to this reviewResponded 11 April 2014

Dear Ehab H

I am really sorry that we had some loud people on the property during your stay. Our staff make regular security checks and try to keep the property nice and quiet for all our guests. On occasion we have had a wedding, family reunion or other customers that do come back to their rooms late at night and do not control their volume. We do our best to keep these guests quiet and if needed will remove people that continue to disturb fellow guests.

Once again please accept our sincerest apologies for the noise during your stay and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus City Centre Inn

Address: 11310 109 St NW, Edmonton, Alberta T5G 2T7, Canada
Phone Number:
Region: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Edmonton
#24 Business Hotel in Edmonton
Price Range: £81 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus City Centre Inn 3*
Number of rooms: 109
Official Description (provided by the hotel):
We are centrally located in Edmonton, just 400 metres from rapid transit. Guests park here for free while other downtown hotels charge you for parking! By train, times are: 8 minutes to the brand new Rogers Place Arena, home of the Edmonton Oilers®. 10 minutes to the downtown core and Shaw Conference Centre. 17 minutes to University of Alberta and hospital. 20 minutes to Northlands / Edmonton Expo Centre. Our hotel houses a full restaurant and lounge with great views, and has 24-hour food service in the Tim Hortons coffee shop attached to the lobby. Directly across the street is one of Edmonton's busiest shopping centres, Kingsway Mall. Fans of CFL football can catch the free shuttle to the Edmonton Eskimos games at the mall. Patrons of the arts can visit the Art Gallery of Alberta, the Royal Alberta Museum, the Canadian Finals Rodeo (CFR), and our city's art festivals just a quick train ride away. You will love our contemporary guest rooms, each complete with all of the comforts of home. For your convenience, we have custom designed furnishings and oversized writing desks in most rooms. Families and travelers enjoy our indoor salt water pool, relaxing hot tub, and thrilling 30-foot water slide. Business guests visiting the Best Western Plus City Centre Inn will also appreciate the hotel's close proximity to area businesses, including the Royal Canadian Mounted Police K-Division, Northern Alberta Institute of Technology, Glenrose Hospital and the Royal Alexandra Hospital. ... more   less 
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Also Known As:
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
Edmonton Best Western

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