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“Functional” 3 of 5 bubbles
Review of Howard Johnson Hotel Edmonton

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Howard Johnson Hotel Edmonton
Ranked #58 of 93 Hotels in Edmonton
Fort St. John, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Functional”
3 of 5 bubbles Reviewed 14 January 2014

***This review is for an un-renovated room*** - so it's quite possible that the room deficiencies have been remedied by this point.

Service was very good - front deck staff was pleasant and helped resolve a complaint of partiers. At one point, some partiers came in to an adjacent room and were being absurdly profane. We called the front desk to help resolve. They piped down for a whole 3 minutes, so we called again. This time, the night clerk came upstairs and gave them a final warning - and then waited in the hallway until they started going again. In professional, but in no uncertain terms, he gave them the boot. I left a note with Management applauding this fellows treatment.

Value was reasonable for older rooms for a venue like this without too many amenities.

Room had clean bedding and washroom surfaces, but was definitely old...flaking paint, old caulking, loose venting, and cracks in drywall.

If you like Dim Sum, the included meal vouchers are definitely a plus!

Room Tip: Our wireless internet was very weak and patchy - so it's probably a better idea to find a room c...
See more room tips
  • Stayed February 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Matthew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojoedmonton, General Manager at Howard Johnson Hotel Edmonton, responded to this review, 16 January 2014
Dear Mr Matthew D.,
Thank you for your comments about the hotel.
We are now under New Owners & New Management,
Renovations are being done to serve you, our clients / guest, better.
Our target is to have a finished product, by around spring of 2014

We are looking forward to serve you better soon.

Howard Johnson Hotel Edmonton-Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

210 reviews from our community

Traveller rating
    53
    57
    44
    26
    30
See reviews for
54
32
41
51
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Lucky Lake
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 bubbles Reviewed 31 December 2013

We booked on-line, and were promised 2 Harlem Globetrotter tickets for a min 2 night stay included with the price!!! Get there and book in and what a joke! Had to talk with the owner who said Canada Post didnt deliver so they dont have the tickets to give. So I said i am going on a trip to where they play in different cities where i may be in Febuary, so i can just get them to send me when they get them. He says they wont get them till march, then laughs and walks away??? The season ends in April, so i'm thinking what a joke as he wont talk with me and just laughs and walks away. And the nights stay all we smelled on the third floor was weed the whole time we were there!
I WOULD NEVER RECOMMEND THIS HOTEL TO ANYONE!!! The owner is very sleazy and very distrustful!

Room Tip: Spend the extra few dollars and dont stay here, especially if you have children!
See more room tips
  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank roc13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojoedmonton, General Manager at Howard Johnson Hotel Edmonton, responded to this review, 9 January 2014
Dear Mr. roc13, Lucky Lake,

We are under new owners and new management.
Renovating the whole hotel, to better serve our guest in the future.

We are sorry and apologise if we have given you the impression you got from us.
Have investigated about the Harlem Globetrotter tickets, and the following is what we have found.
Your 2 Harlem Globetrotter tickets are through, the website when you made your reservation,
and have attached the website information below;

http://www.hojo.com/deals-discounts/featured-offers/harlem-globetrotters?EID=HJ_Globetrotters_1013_DD

An Excerpt information on the website is;
*Offer good while supplies last. To qualify for this offer, you must: (i) book 2 or more nights on HoJo.com with promotion code SFA or call 1-800-I-GO-HOJO and mention code SFA
Voucher will be fulfilled via mail. Please allow 2 weeks for delivery after stay is booked.
Valid e-mail and postal address required at time of reservation.

Once again, we are sorry for your inconvenience.
Howard Johnson Hotel-Edmonton Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Howard Johnson Hotel Edmonton

Property: Howard Johnson Hotel Edmonton
Address: 15540 Stony Plain Rd NW | NW Corner 156th St & 101st Ave, Edmonton, Alberta T5P 3Z2, Canada
Phone Number:
Region: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #58 of 93 Hotels in Edmonton
Price Range (Based on Average Rates): £
Hotel Class:2 star — Howard Johnson Hotel Edmonton 2*
Number of rooms: 59
Reservation Options:
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Also Known As:
Howard Johnson Edmonton
Edmonton Howard Johnson

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