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Howard Johnson Hotel Edmonton
Ranked #61 of 93 Hotels in Edmonton
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211 reviews from our community

Traveller rating
    54
    57
    44
    26
    30
See reviews for
55
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51
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 March 2014

Sharon was class act lady. Very nice and friendly. Very easy to talk too and share a laugh with. I also found the other staff almost up to par with Sharon. They were all friendly, kind and polite people. I was very impressed with my stay at Howard Johnson Edmonton Stony Plain road, especially, because wonderful people like Sharon. Most hotels in the edmonton area have been just another #, but not at this HJ Location. I would like to thank Sharon R and Cas Nazaire for there amazing hospitality. The rooms were great for the price and I cant wait to come back. Thanks Curtis Reinhart

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Curt R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojoedmonton, Manager at Howard Johnson Hotel Edmonton, responded to this review, 19 March 2014
Mr. Curt R.,

Thank you for your kind comments about us,
employees of Howard Johnson Hotel Edmonton,
The new owners of this hotel is renovating all the rooms
and a brand new restaurant too. We would like to welcome you and would be most pleased to serve you in the near future.

Cas N. Howard Johnson Hotel Edmonton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 3 March 2014

After giving our reservation I checked the reviews and to say the least I was worried. Upon coming to the hotel the desk clerk was friendly not rude and well dressed the lobby looked clean and nicely decorated the room is clean nothing falling off the walls or stains on the carpet... The hallway looked nice and clean looks recently renovated the downside is its a diamond in the rough... lol the neighborhood isn't the greatest but seems good there is a restaurant downstairs....
And it's March, 3rd

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank muslimah90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojoedmonton, Manager at Howard Johnson Hotel Edmonton, responded to this review, 19 March 2014
Thank you for your generous comment!
We are now having a major renovation from top to bottom and even with a brand new restaurant soon to open to serve you. Once again Thank you, we are looking forward to serve you soon.
Cas N. Howard Johnson Hotel Edmonton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kamloops, British Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 26 February 2014

Be warned of using a prepaid credit card for booking and as a room deposit. This place charged a $200 deposit on my husbands card and over three weeks later they hadnt released the funds back. It only takes one day to know if a guest damaged anything or took something so why after three weeks does someone have to fight with them to get their money back! I had to push and quite frankly get nasty to have our money returned . When I first called the woman at the desk had every excuse not to deal with the issue. The computer wasnt working, there was nobody else there to do anything....whatever! Only excuses. Finally got to talk to the manager. He tried telling me they get rid of credit card info a day after guests check out. Well if they hold $200 on a prepaid credit card then get rid of records they never intended to release those funds. Theft is what I call it. They were to fax cc company but conveniently forgot merchant id. Please, you are running a business and cant remember these things? Manager tried blaming the cc company saying they were the 'bad ones' hmmm really. They wouldnt be holding the funds unless it was requested! I would never risk having a penny of my money entrusted to this place ever again. Thieves if you ask me.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennilee74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojoedmonton, Manager at Howard Johnson Hotel Edmonton, responded to this review, 3 March 2014
Ms. Jennilee 74 of Kamloops, B.C.

Thank you for your stay at our hotel.
I am sorry and apologize that you have a challenge with your "PRE-PAID" Credit Card.
Any credit card that we "PRE-Authorised" is reset to "ZERO" hold upon your departure,
and it is true that (for security reasons) we destroy any information about any credit cards
that we did not charge or hold any funds. It is up to credit card company to release the funds.
I am glad to know that "Money Mart" has released the funds to you.
To avoid any challenges in the future, we will not accept "PRE-PAID CREDIT CARDS" for incidental deposit, anymore.
Once again, thank you for helping us, in our effort to serve you better.
Cas
H.J.Edmonton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Deer, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 17 February 2014

If you like sleazy homeless people etc. Room are like the ones a crackhead would rent. Broken lamps venting hanging, curtains off hooks, dirty windows, sliding doors that don't lock. Front desk (Chinese Lady) extremely rude and unhelpful. You couldn't pay me to stay in this place again. Yuk Yuk

Room Tip: Do yourself a favor and find something else. Unless you are a druggy might be a good fit, go down t...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lorraine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojoedmonton, Manager at Howard Johnson Hotel Edmonton, responded to this review, 19 February 2014
Ms. Lorraine G.

Thank you for your comments.
we are with new owners, and new management.
This reinforces our commitment to renovate the whole hotel,
as well as, the retraining of employees.
You will see the completion of our renovations by late spring.
Once again, thank you, as well as,
for inviting two of your guest to stay with you on the next day of your stay.
Cas
Manager
H.J. Edmonton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Howard Johnson Hotel Edmonton

Property: Howard Johnson Hotel Edmonton
Address: 15540 Stony Plain Rd NW | NW Corner 156th St & 101st Ave, Edmonton, Alberta T5P 3Z2, Canada
Phone Number:
Region: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #61 of 93 Hotels in Edmonton
Price Range (Based on Average Rates): £
Hotel Class:2 star — Howard Johnson Hotel Edmonton 2*
Number of rooms: 59
Reservation Options:
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Also Known As:
Howard Johnson Edmonton
Edmonton Howard Johnson

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