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Howard Johnson Hotel Edmonton
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Reviews (271)
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All reviewsfront deskbus stationnight shiftpleasant staynight stayenjoyed my stayfree breakfast isthe general managerroom was very clean and comfortablehot breakfastbottled waterfresh fruitdefinitely stay here againother hotelslots of parkingstayed one nightexcellent stay
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Reviewed 19 August 2014

Corrine was my housekeeper. She was friendly, always had a smile. The room was clean and fresh. The great thing is the room was a great price as well. I highly recommend it. Great location, friendly staff. The front desk is also informative about different locations in the city.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Edith I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojoedmonton, Manager at Howard Johnson Hotel Edmonton, responded to this reviewResponded 20 August 2014

Hello Edith I,

Thank you for your comments. We are very happy to have serve you with all your needs during your stay with us. Your positive response is an energy boosting and spirit lifting for us to put more effort to give our guests the satisfaction they needed. More than what we offer is our service, our free smiles and friendship that we share to all. Again thank you for your acknowledgement and recommendations.
We truly value your business and we hope you will continue to use our hotel for your accommodation needs in the future.

Sincerely,
Adrian Tamayo
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

My husband and I stayed here for one night on a 15 day road trip. I was a little wary after reading mixed reviews, but we were pleasantly surprised when we arrived. Room had recently been renovated, it was very nice, and it was quiet.

The only issues we had was that it didn't have breakfast, which we found strange for a Howard Johnson, and there was very limited parking. We ended up having to park in the back of the hotel and come in through the VLT Lounge which we weren't really comfortable with. In the morning we had to leave through the chinease restaurant because the lounge was closed.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Sunny:)620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojoedmonton, Manager at Howard Johnson Hotel Edmonton, responded to this reviewResponded 19 August 2014

Dear Sunny 620,
We are glad that you are pleased, had a wonderful stay with us and found our hotel nice and quiet.
The hotel management tackled the issue you have stated with the new owner and better facilities are on its way to meet your needs and expectations.
With regards to the assurance of your safety within our property (which is our primary concern), a pathway to the designated parking is already on our table as part of our renovation plans. All these to serve you better.
We look forward to have you visit us once again.

Sincerely,
Adrian Tamayo
Operations Manager
Howard Johnson Hotel-Edmonton
1-780-484-3333

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Reviewed 7 August 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
hojoedmonton, Manager at Howard Johnson Hotel Edmonton, responded to this reviewResponded 19 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 July 2014

Very happy with this hotel, going through renovations but staff was more than accommodating - never had any problems. Everything you need right in the hotel, or nearby. Best hotel for an excellent price.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Service
2  Thank Hillary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojoedmonton, Manager at Howard Johnson Hotel Edmonton, responded to this reviewResponded 19 August 2014

Dear Hillary H,

Thank you for your feedback of your most recent stay. It was very pleasing to hear the positive feedback regarding our service quality. We will ensure your comments are shared with the whole team.

The management and staff of the Howard Johnson Hotel Edmonton is very much happy to have served you with all satisfaction. We are looking forward in welcoming you back in the near future.

Sincerely,

Adrian Tamayo
Operations Manger

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Reviewed 12 July 2014

Just the night before our stay at the Edmonton hotel we had a disappointing hotel experience. When we came to the Howard Johnson hotel in Edmonton our hopes for a pleasant stay weren't very high.
What a surprise. The hotel lobby and room were far better than expected even though renovations were underway in some parts of the building. All the staff were friendly and helpful but we think that Miriam, at the front desk, went far out of her way to make sure we got all the local information we needed, and helped us to have a very comfortable and pleasant stay.

Room Tip: South facing rooms have a more open view of the city.
  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank DON S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojoedmonton, Manager at Howard Johnson Hotel Edmonton, responded to this reviewResponded 19 August 2014

Mr. Don S,

Thank you for taking the time to share your comments of your recent stay.

It was very pleasing to that we were able to add to the enjoyment of your stay with attentiveness of our team. We are very glad that we met your expectations and that we were able to provide you with the local information that you needed.
The new owner, management and staff are proud to welcome you once again to try our hotel on your next visit.

Adrian Tamayo
Operations Manager

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