the hotel is old and tired. There is substantial wear in the rooms, with the decor and the state of the furnishings. The wall paper was peeling in the room, there were stains behind the nightstand. the carpet was lighting and worn. the furniture was worn and scratch and in dire need of replacement. housekeeping could be trained better in how to properly clean, as evidenced by the stain behind the nightstand and the bathroom with long hairs left behind. the first room I checked into had soap puddles in the tub. the second room they moved me to was in not much better shape. the hallways had worn out carpet and marks on walls. elevators were the same with lots of scratches on the walls.
staff were quit to fix the first dirty room. check in was a little slow and the girl at the front desk seemed really confused. it took about 15 minutes and then when it was sorted i was on my way. they did comp my breakfast as a apology which was a nice gesture.
- Official Description (provided by the hotel):
- Minutes from Northland Park, Sherwood Park, Casino Edmonton, and many unique shopping areas with indoor pool, hot tub and fitness centre. ... more less
- Reservation Options:
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- Also Known As:
- Four Points Edmonton South Hotel Edmonton
- 4 Points Edmonton South
- Sheraton Edmonton South
- Edmonton Four Points