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“Urban Feel, Modern Décor, Refreshing.”

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Courtyard Edmonton West
Ranked #2 of 93 Hotels in Edmonton
Certificate of Excellence
Saskatoon, Canada
Level 6 Contributor
414 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
“Urban Feel, Modern Décor, Refreshing.”
Reviewed 24 May 2012

This hotel is stellar. It’s brand new and is in great condition. The décor is tastefully appointed and had such a nice feel. The room was large and extremely clean with a separate sitting area with a sofa. It was equipped with all of the essentials and had a mini fridge, coffee maker, iron, etc. The restaurant was tasty and had a nice “chill out” area with a comfortable seating and TV for a solo traveler. There was lots of plug in service for the cold winter days. This was a nice retreat and a refreshing stay from the “typical” chain hotel a traveler would stay at.

  • Stayed January 2012, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fancytravelreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, General Manager at Courtyard Edmonton West, responded to this review, 25 May 2012
Good Day;

Thank you so much for such wonderful feedback! Marriott has done a wonderful job of creating a refreshing environment for business and leisure travellers and we are so proud of our hotel.

I hope we get to see you again soon.

Kind Regards,

David Keam
General Manager
Courtyard by Marriott Edmonton West
780-638-0127
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (92)
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English first
Oklahoma
Level 6 Contributor
141 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 23 May 2012

We love this hotel! All the staff members were friendly and had conversations with us. The rooms were modern and very clean. The location is conveniently located close to the Edmonton Mall. We highly recommend staying here! Breakfast isn't free, but they brew Starbucks and have a delicious menu.

  • Stayed May 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank AK2309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, General Manager at Courtyard Edmonton West, responded to this review, 25 May 2012
Good Day;

We love you too! I'm so glad that you enjoyed your stay and that our Associates made a positive impression on you. The team will be thrilled with your comments and I will make sure that I share them with everyone.

Thank you for your feedback and I hope we get to serve you again soon.

Kind Regards,

David Keam
General Manager
Courtyard by Marriott Edmonton West
780-638-0127
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yellowknife, Canada
Level 5 Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 14 May 2012 via mobile

Stayed here because of the great reviews. Hotel was conveniently located to West Edmonton Mall. Lobby and rooms were impressive. Room size was adequate and decor was modern. However, beds were uncomfortable.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Benji S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 6 Contributor
447 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed 20 April 2012

I stayed at the Courtyard Edmonton West while in Edmonton Visiting family. I have had excellent experiences with the Marriott name, and this hotel was no different. Being very new definitely gave this hotel an advantage, but it still exceeded my expectations. I was greeted promptly and checked in. The counter agent was courteous and showed me the many features of the hotel. My room was spacious, comfortable, and very quiet. The hot tub was a nice way to relax at the end of the day, and wasn't one of those cheap plastic shell ones. Internet and parking was free. And breakfast in the restaurant was quick, affordable, and good tasting. There were other perks such as a 24 hour fitness room, a lounge area, a free business center, market area, and meeting rooms. This place definitely has all the needs of both the business traveler and family. They also offer free sundry items - I forgot my toothpaste but was able to get a free one at the front desk. I had used my Marriott rewards to pay for the room, but would be more than willing to pay the price for a room here. I, like many of the other reviewers posting here, would recommend this hotel for both business travelers and families.

  • Stayed April 2012, travelled solo
    • Value
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Helpful?
2 Thank PsychRN12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry_Felsinger, General Manager at Courtyard Edmonton West, responded to this review, 4 May 2012
Dear Valued Guest:

Thank you for taking the time to share your valuable feedback regarding your recent stay at the Courtyard by Marriott Edmonton West. We truly appreciate your wonderful feedback and our associates were standing proud when I read your comments to them.

Our Courtyard refreshing team takes great pride in guest satisfaction and we care about each and every guest. The team was delighted to hear that our well appointed guest rooms along with the efforts of our excellent Front Desk/AQUA Restaurant staff provided you with service that you expected and deserve from a Courtyard.

The hotel is designed for the business traveler and our leisure guest in mind by providing many signature elements in the lobby, enhanced technology features, contemporary design and amenities that create a healthy balance between working and relaxing. We were extremely pleased that we were able to make your stay a relaxing experience with all of our hotel features.

We are delighted to hear that you intend on returning back to our fine hotel and our associates look forward to providing you with another excellent experience.

Thank you for being our loyal guest and a Marriott Rewards member.

Yours in hospitality

Perry Felsinger
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Martensville
Level 3 Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 April 2012

There is a reason that this hotel is rated #1 on Trip Advisor - the service and the quality of the stay are exceptional. There's a beautiful modern lobby/restaurant/business area, and we were quickly greeted by their friendly staff. At check-in I was impressed when the clerk stepped out from behind his desk to hand me the room key and gave me a brief tour of the facility to point out the amenities. The rooms itself was a good size; well thought out and tastefully funished. I can honestly say that over our 2 day visit, we never heard a single person in the hallways or in the rooms on either side of us - which is absolutely unheard of as the hotel was very busy (based on the amount of vehicles in the parking lot and the number of people in the lobby and restaurant). It was SO QUIET in this room, I still can't believe it - the sound proofing was amazing!
There's a new 'big box' type development right across the street, with a Walmart, Tim Hortons and many smaller fast-food type places. It's also only a few minutes drive from West Edmonton Mall. This will now be my hotel-of-choice when visiting Edmonton :)

  • Stayed April 2012, travelled with family
    • Value
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Helpful?
1 Thank TracyCMartensville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry_Felsinger, General Manager at Courtyard Edmonton West, responded to this review, 4 May 2012
Dear Valued Guest;

Thank you very much for taking the time to share your recent excellent experience with us at the Courtyard by Marriott, Edmonton West.

I’m delighted to hear that you received a “warm greeting” and that “my team made sure that everything was taken care of”. I am blessed to have a fantastic team that takes great pride in their work and their spirit to serve attitude.

We are delighted to hear that our hotel will be your first choice when visiting Edmonton and I thank you for being our loyal guest.

Yours in hospitality

Perry Felsinger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Joussard, Alberta
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 April 2012

When my husband and I travel to Edmonton we always stay at either a Hampton, Hilton or Marriott. This was our first stay at this hotel and I will definitely book here again for our next visit. From the friendly service to the decor and level of extreme cleanliness, this was one of our best stays ever. We heard nothing from inside our room- no doors slamming or people talking, etc. so our sleep was amazing. NOTE: we had just returned from a trip to Vegas where we had stayed at the Four Seasons and the Courtyard Marriott was on par with it. It really has a 5 star feel. Great place.

Room Tip: We had a room on the highest floor and it was just perfect.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank joussardines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 April 2012

I stayed at the Courtyard Edmonton West from March 18 to 24, 2012 and couldn't have been more pleased with the hotel. As someone who travels constantly for work this was definitely one of the better places, and quite possibly one of the best rooms. The room design had a lot of thought and detail put into it, with plenty of lighting, storage, comfortable seating for guests and no fee or password to use the speedy internet connection. Bathrooms were spacious, and the shower had great water pressure. Beds were extremely comfortable, with crisp white linens...I slept better here than I normally do at home. Staff were very courteous and friendly, and the desk staff always addressed me by name each time I passed through the lobby. The restaurant/lounge in the lobby is a very pleasant area to have a meal (great food!) or drinks (great service!). It's a small enough and new enough hotel that evidence of the little touches that make a stay pleasant were everywhere. The hotel is also in an area with plenty of good restaurants, as well a large block mall for amenities (Safeway, Best Buy etc). If I pass through West Edmonton again I would definitely stay here again.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sonia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry_Felsinger, General Manager at Courtyard Edmonton West, responded to this review, 4 May 2012
Dear Valued Guest:

Thank you for taking the time to share your recent wonderful experience with us at the Courtyard by Marriott Edmonton West. I have shared your comments with our team members and recognized their efforts in providing you with an excellent experience.

We are delighted to hear that you intend on returning back to our fine hotel and & we look forward to welcoming you back in providing you with an excellent experience.

Yours in Hospitality

Perry Felsinger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Edmonton West

Property: Courtyard Edmonton West
Address: 10011 184 St NW, Edmonton, Alberta T5S 0C7, Canada
Region: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Edmonton
#3 Romantic Hotel in Edmonton
#6 Family Hotel in Edmonton
#11 Business Hotel in Edmonton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Edmonton West 3*
Number of rooms: 136
Official Description (provided by the hotel):
It's a new and refreshing stay at the Courtyard by Marriott Edmonton West. The Courtyard by Marriott Edmonton West has everything you need to make your trip an excellent and memorable one. The hotels refreshing concept surrounds travelers with the conveniences that make business and pleasure travel easy here in Edmonton.Courtyard by Marriott Edmonton West Amenities* Complimentary wired & wireless High Speed Internet Access* HD channel lineup on flat screen TV’s* Two-Line Phone w/Voice Mail and Iphone docking stating * Complimentary In-Room Coffee & in the lobby* Hairdryer & Iron and Ironing Board * Spacious Work Space w/Ergonomic Chairs* Luxury toiletries * Complimentary movie channels such as Super Channel* Business Centre, Library, Home Theater, Exterior & Interior Fire place with soft seating.* Crispy white linen ironed and placed on all bedding.* Touch screen GoBoard* in the lobby to provide you concierge service* A three meal dining Restaurant (AQUA*)with a fantastic menu selection* Room Service * We proudly brew Starbucks** The Market* open 24 hours for your convenience.* Do it your own coin laundry room or valet service available.* A state of the art fitness centre open 24 hours.* A Pool and Whirlpool.* Free car parking and electrical plugins for your convenience.* A 5000 square feet of Banquet/Event space to host up to 300 people dinner event.* State of the art Event equipment.* Passionate and committed associates with the spirit to serve. * Marriott Rewards** Five minutes away to the West Edmonton Mall and 15 minutes to Downtown Edmonton.Courtyard by Marriott Edmonton West, we know people want to pampered and cared for when they are visiting any Edmonton area hotel, and they should only expect the best.Time after time the Courtyard by Marriott Edmonton West receives only praise for our excellent service and hospitality. When people see us walking around our clean and well-designed hotel, they comment on how amazed they are to find such a wonderful attentive staff.With such attention to your needs and priorities, it's no wonder that our guests do not wish to leave. We simply expect our team to be magnificent every day to every single one of our guests and staff at our Courtyard by Marriott Edmonton West.Welcome to our Courtyard by Marriott Edmonton West and we look forward to you being our valuable guest! ... more   less 
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Also Known As:
Courtyard Edmonton West Hotel Edmonton

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