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“Great Mid-Range Hotel” 4 of 5 bubbles
Review of Delta Hotels Edmonton South Conference Centre

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Delta Hotels Edmonton South Conference Centre
Ranked #17 of 93 Hotels in Edmonton
Certificate of Excellence
Edmonton, Canada
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Mid-Range Hotel”
4 of 5 bubbles Reviewed 26 February 2014

I chose the Delta South to stay at after reading great reviews on Trip Advisor. I was not disappointed.

There were several highlights to my stay - the bests were incredibly comfortable, the bathroom products were great, the internet was VERY fast and did not lose signal, and customer service was excellent. The check in/out process was fast and efficient. There is underground parking although the limit is 6' and my truck will not fit under there. There is ample parking in the outdoor lot to make up for it.

There were a few minor negatives that I need to mention - I found my room was quite small. Maybe the rooms are different sizes but for a king room it was quite narrow. There does not seem to be enough insulation in the walls and ceiling so noise was an issue. I could hear people in other rooms as well as the housekeepers in the hallways were quite noisy. If you are a light sleeper or like to sleep in this might be an issue for you. On the beds I found that the pillows were almost too thick. If you prefer a very thin pillow these would not be the best for you. Although the room was clean, there were hairs in the shower on the walls, curtain, and in the tub. They have a good selection of TV channels but it would be nice if there was a guide either on the TV or on paper for reference. These are small details that would not deter me from coming back.

I would stay at this hotel again. The price is very good for a nice clean hotel and the staff is excellent.

  • Stayed February 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KaraL1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marko K, at Delta Hotels Edmonton South Conference Centre, responded to this review, 8 March 2014
Thank you for your feedback. It is genuinely always appreciated to learn how our guests experiences are. You are correct our rooms do vary in sizes pending on what category you book in. But because of the design of our building some rooms vary in size depending on location in the hotel as well.

I am terribly sorry for the noise concerns you mention through out your stay and have shared your comments and taken steps to ensure that especially our internal team take better steps to respecting the quiet expectations of our guests.

We hope you come back soon and we have the opportunity to make it up to you with a more restful experience. Thank you kindly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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359 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Red Deer, Canada
Level Contributor
99 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 3 February 2014

The hotel hosted our company's training event in September 2013 (yes, this is a late review). The front desk staff did an excellent job of accommodating the 100+ employees who checked in at the same time.

The room was nicely furnished and the bed was awesome :) This hotel and the employees do a great job of making guests their priority.

Room Tip: The street noise is lessened the higher you go in the hotel.
See more room tips
  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KidsRGreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A S, General Manager at Delta Hotels Edmonton South Conference Centre, responded to this review, 7 February 2014
Dear Guest,
The sleep experience that our Delta Sanctuary beds provide is exceptional and I am glad that you enjoyed your stay in the newly renovated Delta Edmonton South. We have made a major investment to make sure that our guests truly enjoy all aspects of their stay and are thrilled with the positive feedback.
Thanks again for your patronage and we look forward to welcome you back soon.

Regards,

A Sandhu
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 January 2014

The front desk team namely Karen, Kyle and Tolu were fantastic and very helpful. Thanks for consistently demonstrating excellent customer service.
I sprained my ankle and got all the help l needed on getting to the hotel. Thanks for making the pain more bearable

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gbobs71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A S, General Manager at Delta Hotels Edmonton South Conference Centre, responded to this review, 27 January 2014
Dear Guest,
I truly appreciate your effusive comments about the standard of consistent service at the Delta Edmonton South. Karen, Kyle, Tolu and all of our colleagues are passionate about delivering memorable experiences.
We look forward to your next stay with us.

Regards,

A Sandhu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saskatoon, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 January 2014

I spent three nights at this hotel while on business in Edmonton. The hotel is easy to find and accessible to the airport and other amenities. The front desk staff were friendly yet professional, ensuring I had the information about the hotel. My room was comfy, visually appealing and very clean. The next morning, I noticed a wet spot on the carpet by the window. I let the front desk staff know and it was dealt with promptly, along with a personal telephone call later letting me know what had happened. I used the fitness centre - again clean and sufficient for my fitness needs. Room service was prompt and the staff very pleasant. I ate two meals in the lounge. One of those times, I arrived 10 minutes before the lounge was to open. I apologized and offered to leave but the staff wouldn't hear of it! I ordered the pecan glazed salmon - apparently the first customer to do so - and a gentleman from the dining room came to ask me for my feedback. By the way, it was delicious!

I've stayed in many hotels over the years and I would say the customer service here was stellar. This, coupled with the reasonable rates, made my stay exceptional. I would absolutely stay here again.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lorna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A S, General Manager at Delta Hotels Edmonton South Conference Centre, responded to this review, 17 January 2014
Dear Guest,
Your review is a treat to every colleague of mine at the Delta Edmonton South. We are so proud to offer the brand new renovated rooms along with exceptional meal experiences in our 4404 restaurant, Starbucks coffee bar and the Aurora lounge. Delta Edmonton South is the newest fully renovated hotel that is exceeding our guest expectations.
Thank you for such a wonderful feedback and we promise to deliver our best consistently.

Regards,

A Sandhu
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 12 January 2014

This hotel is quickly becoming popular as a brunch destination in Edmonton. Our server Jian makes the whole dining experience complete with her fast and friendly touches. This has become my destination of choice for Sunday brunch with friends. With the perfect location I would also think that this is a hotel for out of town guests.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank youngwalter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A S, General Manager at Delta Hotels Edmonton South Conference Centre, responded to this review, 17 January 2014
Dear Guest,
Sunday brunch in the 4404 restaurant at Delta Edmonton South is getting a loyal following from guests like you who enjoy great meals delivered by friendly servers like Jian. Our hotel is easily accessible and provides ample parking. Thank you for recommending us to your family and friends.

Regards,

A Sandhu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rocky Mountain House, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 January 2014

We opted for the Delta over our usual hotel because of the heated underground parking (overnight temp with windchill was -40). This is now our preferred hotel in Edmonton. Competitive rates, genuinely friendly customer service from everyone - front desk, housekeeping and restaurant staff; spacious, newly renovated, fresh-smelling rooms with modern decor, great beds and responsive heat controls; excellent meals - we tried both buffet and a la carte. If we had known about the heated parking we would have tried this hotel years ago.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rita R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A S, General Manager at Delta Hotels Edmonton South Conference Centre, responded to this review, 10 January 2014
Dear Guest,
We are thrilled to become your hotel of choice in Edmonton. As you mentioned we offer newest rooms that have been renovated with attention to detail and your comfort. Our 4404 restaurant and Aurora lounge provide excellent meal experiences and I am glad that you enjoyed the food quality and service.

Our team looks forward to hosting you again very soon.

Regards,

A Sandhu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

Wonderful evening, this was the second year we attended. The meal was great, staff excellent and the latin band was exceptional. Within 5 minutes of the meal ending, the dance floor was crowded. Disappointed no ceiling ballons like previous year but would certainly attend again next year.

Room Tip: Would recommend booking a room early as they fill up quickly.
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PeterJtrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A S, General Manager at Delta Hotels Edmonton South Conference Centre, responded to this review, 8 January 2014
Dear Guest,
Thank you for ringing in the new year with us at the Delta Edmonton South. The Latin party on New Year's eve has become a tradition for our guests and I am glad that you enjoyed it. We are currently planning our Valentine's day dinner in 4404 restaurant that would be another wonderful event to attend.

Thank you for your continued patronage.

Regards,

A Sandhu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delta Hotels Edmonton South Conference Centre

Property: Delta Hotels Edmonton South Conference Centre
Address: 4404 Gateway Blvd NW, Edmonton, Alberta T6H 5C2, Canada
Region: Canada > Alberta > Edmonton > Calgary Trail North
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Edmonton
#17 Family Hotel in Edmonton
#18 Business Hotel in Edmonton
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Delta Hotels Edmonton South Conference Centre 3.5*
Number of rooms: 237
Official Description (provided by the hotel):
Delta Hotels Edmonton South Conference Centre has became accustomed to redefining the expectations within the Festival City. With lush amenities and top tier service, guests traveling on business and leisure can relax while they work/play. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travel Republic (UK), Agoda and Odigeo so you can book your Delta Hotels Edmonton South Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Delta Edmonton South Hotel And Conference Centre
Edmonton Delta

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