Allowed into room early about 1:00p.m. Instead of 3:00p.m. Always nice to do when finish my shopping early.More
Allowed into room early about 1:00p.m. Instead of 3:00p.m. Always nice to do when finish my shopping early.MoreShow less
Thank you for telling us about your stay. We always welcome early arrivals. If we have a room ready, we will gladly check you in. We also offer a standard check out time of 12:00pm every day. This way you can get in a few more hours of shopping prior to leaving the city!
We hope that we have the opportunity to serve you again.
I was stayed here for a conference with one other person that was a diabetic, when we checked in, I asked if there was a fridge in the room was told yes, when we got to the room and found non called for one was told one would be set up, after 6 hrs non showed up with 2 more calls down to the desk, we had to then find some one else that had a fridge that we could store meds in.
The restaurant was always slow, and one night where the manager had to step in and take to servers off the floor to have a chat about there loud noise which then left us waiting to pay for almost 15 mins.
If this was not the hotel that was booked for the event then we would have gone to a different one and just driven back and forth to the conference but it was to late at that point to book anything else.
I am sorry that your experience was less than satisfactory. I am forwarded your comments to the rest of our team so that we can review them and ensure that we get better. Please feel free to contact me if you wish to discuss your experience. I would be happy to try and make it right for you.
We returned to the hotel later in the evening. Someone mentioned Food. We asked Liezel at the BotaniCa Resturant if she was still serving. Oh yes, until 11. Perfect! She brought us a pleasent end to the evening.
Thank you for sharing your comments. We agree, Leizel is fantstic and is a valuable part of our team. We are glad that you enjoyed your experience at the Ramada Conferene Centre. We continue to look for new ways to ensure that we are meeting and exceeding your expectations. We hope that you have the opportunity to serve you again soon.
My wife and I just came for dinner at BotaniCa. The food was excellent and the kitchen was able to cater to some of our special requests. Our server Liezel was excellent. She was very personable and attentive. Overall a great dinner experience.
Thank you for telling us about your recent visit to the Ramada Conference and our BotaniCa restaurant. We are pleased that you enjoyed your visit and will be sure to pass along yur comments to our team. Our Culinarians embrace the "Our kitchen is your kitchen philosophy" and if we have the ingredients we look forward to the opportunity toaccommodate all special requests. We are pleased that you agree.
Crystal with BotaniCa at Ramada was amazing.. Awesome Service she provided me with the best experience of a lifetime something I will never forget.. Great food, great service. Crystal provided me with extra effort making my time here just amazing.
Thank you so much for telling us about your recent visit in our BotaniCa restaurant. We are delighted that Crystal help to make your experience memorable. Thank you for sharing this with us. If you have the opportunity in the future, we continue to offer our extensive Sunday Brunch and look forward to welcoming you back to the Ramada Conference Centre in the future.