This hotel advertises itself as within walking distance of the West Edmonton Mall - this was untrue as it was about 2 miles away through a large industrial area. The hotel also said they offered a shuttle service to the West Edmonton Mall (but it is at a cost and they only take you there and do not bring you back.) The hotel charged for every little extra so even though the rates seem 'reasonable' they aren't with all the hidden extras. Most of the staff were also unfriendly and unhelpful.
We felt very unsafe at this hotel - there is no perimeter fence and we had ground floor rooms as there is no lift - and when we opened the curtains in the morning there were teenage yobs leaning against the French glass doors smoking - very unsettling. The lay-out of the rooms made you feel as if in a vulnerable goldfish bowl. We could not wait to leave.
The only positive thing about staying here was within a few feet of the hotel was East Side Marios - a very good, inexpensive family restaurant. There was also a good pancake house beside the hotel.
- Official Description (provided by the hotel):
- Get rested and ready for anything at the 100% smoke-free Comfort Inn West hotel in Edmonton, Alberta. Our pet-friendly hotel is located near attractions like the West Edmonton Mall, Valley Zoo, Commonwealth Stadium and the TELUS World of Science. We are also just minutes away from Rogers Place. Amenities you want and need include free WiFi, a hotel restaurant and meeting room. All bedrooms are equipped with a fridge, microwave and 32 inch flat screen tv. We are happy to provide complimentary parking while a guest of the hotel. Melt into your pillow-top bed with Truly Yours bedding. We also provide drive-up and ground floor rooms with a patio. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn West Hotel Edmonton
- Comfort Inn Edmonton
- Edmonton Comfort Inn