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“Hardly Near the West Edmonton Mall”

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Comfort Inn Edmonton West
Ranked #42 of 93 Hotels in Edmonton
A TripAdvisor Member
656
Reviewed 28 October 2003

This hotel advertises itself as within walking distance of the West Edmonton Mall - this was untrue as it was about 2 miles away through a large industrial area. The hotel also said they offered a shuttle service to the West Edmonton Mall (but it is at a cost and they only take you there and do not bring you back.) The hotel charged for every little extra so even though the rates seem 'reasonable' they aren't with all the hidden extras. Most of the staff were also unfriendly and unhelpful.

We felt very unsafe at this hotel - there is no perimeter fence and we had ground floor rooms as there is no lift - and when we opened the curtains in the morning there were teenage yobs leaning against the French glass doors smoking - very unsettling. The lay-out of the rooms made you feel as if in a vulnerable goldfish bowl. We could not wait to leave.

The only positive thing about staying here was within a few feet of the hotel was East Side Marios - a very good, inexpensive family restaurant. There was also a good pancake house beside the hotel.

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A TripAdvisor Member
Reviewed 27 February 2002

I have just returned from the Doctor's office to find out that I have acquired scabies from staying at this hotel. When we entered our room it smelled terribly, and it was rather dirty, but we arrived late and this was the last room in the hotel so we had no choice but to stay.

I can not recommend the Comfort Inn in downtown Edmonton, Alberta. Their deplorable standards of cleanliness obviously represent a significant health risk.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2015
Google Translation

  • Stayed: September 2014, travelled with family
    • Value
    • Location
    • Service
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clement C, General Manager at Comfort Inn Edmonton West, responded to this reviewResponded 24 February 2015
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2013
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  • Stayed: March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Edmonton West

Address: 17610 100 Ave NW, Edmonton, Alberta T5S 1S9, Canada
Phone Number:
Region: Canada > Alberta > Edmonton > Place LaRue
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#19 Business Hotel in Edmonton
Price Range: £53 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Edmonton West 3*
Number of rooms: 100
Official Description (provided by the hotel):
Get rested and ready for anything at the 100% smoke-free Comfort Inn West hotel in Edmonton, Alberta. Our pet-friendly hotel is located near attractions like the West Edmonton Mall, Valley Zoo, Commonwealth Stadium and the TELUS World of Science. We are also just minutes away from Rogers Place. Amenities you want and need include free WiFi, a hotel restaurant and meeting room. All bedrooms are equipped with a fridge, microwave and 32 inch flat screen tv. We are happy to provide complimentary parking while a guest of the hotel. Melt into your pillow-top bed with Truly Yours bedding. We also provide drive-up and ground floor rooms with a patio. ... more   less 
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Also Known As:
Comfort Inn West Hotel Edmonton
Comfort Inn Edmonton
Edmonton Comfort Inn

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