I stayed at the Sandman Hotel West Edmonton while attending a seminar. The hotel looks very modern and classy, especially in the lobby. Check-in was smooth and quick. The first room I was given was a 1-queen room facing the courtyard, with the room being just big enough for the 1 queen bed! I asked to be moved to a larger room, which they quickly accommodated. The second room was larger and faced the outside of the building. It was on the side that faced a wall of a warehouse, so not much of a view. Also it was a connecting room, but there was no lock on the connecting door which worried me since there was no way to completely secure my room. Most hotels that I have stayed at with connecting rooms have some sort of lock on the connecting door. The real problem was the layout of the room. You could not see the TV from the bed! I like to relax in bed and watch TV, so this would not work. I again asked about being moved to another room. However, I was told there was only a limited number of 1-queen bed rooms and there were no others. The upgrade would be to a 1-queen bed room with a pull-out sofa and it would cost another $20/night, so I opted to go with my original tiny room so that I could watch TV from bed. My room had a balcony (one of only 4 in the hotel), however the room directly beside mine at a 90 degree angle had a window that looks right onto it. The layout and planning of this building was quite poor. As was said in other reviews, there is no elevator and the stairwells are a maze with most only going up 1 floor and you having to find the next one to continue. The room was okay. There have definitely been upgrades. The lighting was not that great and quite weird, with a hanging one-bulb light in the middle of the room over top of nothing. The heating had a thermostat, however the air-conditioner was a wall-mounted one but it did have a remote to change the settings. The pool was nice in the courtyard setting, though nothing special. The hot-tub was nice and deep so you could sit and have the water cover your shoulders and neck. The room-service menu was limited in selection, but the food was okay. One interesting aspect was that they did not want to leave the tray in the room when they delivered the food. Every other hotel I’ve stayed at leaves the serving tray so you can put the dishes out in the hall when you are done. The room was clean and cleaned daily. My only complaint was that they left the coffee machine on after cleaning it, meaning when I returned to the room the carafe was super hot and luckily didn’t crack or catch fire since it was dry. Overall, my stay was okay. If you are looking for a higher-class of hotel, I would recommend looking elsewhere. It definitely doesn’t compare to the Sandman hotel in Regina, SK, but does live up to the Sandman name.
- Official Description (provided by the hotel):
- A comfortably furnished hotel with easy access to all major highways, Sandman Hotel Edmonton West is perfectly situated near all major attractions such as West Edmonton Mall and the West Edmonton business district, making it the ideal place for your next stay. ... more less
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- Also Known As:
- Sandman Inn Edmonton